Well our HVAC saga continues but hopefully on a better path…read more This process as my reviews describe has been a challenge but I will give kudos when due. Arlinghaus has decided to change out the outdoor unit increasing size thus matching what was replaced. This is considerable expense to them but was the honorable thing to do. Hopefully this will be the final. Update to this review. In the end, Arlinghaus made a mistake sizing our replacement equipment up front but has gone a long way correcting that mistake in the end which is what really matters!

It's been almost 2 years since they installed our new HVAC and it still doesn't work and we can't…read moreget a call back. The technicians are lovely, friendly and polite. But the thermostats installed have never worked right. We've complained about them and had them out to check them and program them multiple times. Only one guy understands them so most of the techs made it worse. He got them to sorta work, but he revealed that they reset to defaults if the power goes out. They finally agreed to switch them out a week ago. Tech couldn't do it. Now there's a problem with the wiring. We've had no AC or fan for a week. We've called every single day and can only get their call service. They had to cut a hole in our ceiling to run duct work. They had a contractor repair it. The repair fell apart in months. Nobody EVER returned our calls. We finally had to pay our handyman to fix it. If they ever finish the job I'll let you know how their work is.

Wilson came out to inspect my ac unit. It is 26 years old and doesn't run as it should. He didn't…read morepressure me to try and buy a new unit just gave me recommendations. Very professional and kind. I definitely recommend this company!

Beware of this company. They are overcharging for HVAC systems. Three times as much as other…read morecompanies. They will put a lien on your house if they don't get what they want. Call ARC Electric in Wilder. They are family run. This company isn't anymore. They are SCAMMERS! I know real estate agents saying the same thing!!

Alringhaus did some relatively complicated electrical work for me-- running and piping Cat5 cable…read morefor security cameras, installing new lights and new outlets, and hardwiring a garage door opener that wasn't up to code. Their quoting and scheduling contact was a pleasure to work with and their technicians were professional, knowledgeable, flexible, and did a great job cleaning up. One of the lights was not placed exactly where I wanted it, and they came back on a Saturday to move it at no extra charge!

I would not recommend this company. They did some repair work at our home, but did not properly…read moreinstall our electric panel. This resulted in part of our house being without electricity for weeks as we waited for them to come back to fix it. They eventually did come back out, said they couldn't repair it now, left and never showed up again. We called Hayes Electric who responded quickly and fixed the improperly connected electric panel in under an hour. Save yourself the trouble and skip Arlinghaus.

When Bob Jones Plumbing blew us off after a call back for some work they did a year before, we…read morecalled ARLINGHAUS. They are very responsive, informed, smart, reliable, good rapport. We had used ARLINGHAUS for some HVAC work, and now for plumbing. Alex, our tech, is just the best. He'll be coming back next week to finish some water heater work. We highly recommend ARLINGHAUS. Thanks Alex and ARLINGHAUS. Marilou & Jim Lee

Had my water heater replaced by Arlinghaus plumbing. They installed a commercial rated water…read moreheater, the overflow tank and replaced my pressure relief valve (when they tested my water pressure it was over 100) They were clean and efficient - when they left their was no mess. They had to cart the old water heater out, and they put down plastic so they didn't make a mess on our carpet. Very good service at a reasonable price!!

Everything went quite well. The communication was smooth and the overall service met my…read moreexpectations. There were a few tiny hiccups along the way, but they were handled quickly and professionally. I really appreciate the attention to detail and would feel comfortable using the service again.

Joys of home owning. Had RBS come out for plumbing this time. Not sure why my first review was not…read morerecommended for the electrical work I had done. My main valve into the house was badly corroded. Rob put in a new valve and a PRV. Work done quickly and very reasonable. Once again I can't say enough good things and highly recommend !!

i hate leaving bad reviews but I had to so I can warn other ppl first they didn't show up the first…read moreday so then they come two days later tried to charge extra money when we already paid then they were very rude I mean just horrible service you better calling another company trust me it's my fault though for not checking all these bad reviews first but won't happen again

They didn't finish the job. Left equipment and after damaging my home more, they are refusing to…read moreanswer Any emails or calls, and in doing so they have created issues in our lawsuit to the parties responsible for flooding my home. They took the photos and were hired and paid to issue a statement on what happened to make it less hard on a single mother with a child that has special needs, to provide a home that isn't full of the remnants of some lazy company that failed to provide what they charged and took thousands to not complete. They hired kids for the most part, then had my home at their mercy and when i let them know the workers tried to get business from us outside of what we hired the company for, and that equipment was still here.. they showed to take pictures (likely for an insurance claim on the materials) then they left it' all here, including the mess from the damage they made, and all i wanted was it finished.. so they smiled and said they'd get right back to us, and that was that. Unlike them, I'm not in the habit of saying things im not able and willing to back up with more than my mouth and welcome any resolution. It's saying more about them than me though if I'm only able to get a reply because i called them out on here.

I have lived in several houses in my life. We bought an Arlinghaus house about 20 years ago and…read morehave had nothing but problems. The back yard was graded in the wrong direction (I blame the Boone County Building inspectors for that also). This caused repeated flooding of our basement until we spent several thousand dollars to get the yard regraded correctly. Along with the sump pumps we had to replace. The downstairs toilet was put in with wood screws so it wobbled every time someone sat on it, again until we paid to have it fixed. We still have water problems along the side yards because of their failure to bring the house up to the same height as surrounding house, so we get all of our neighbors water when it rains. I could go on but let me sum this up by saying if I had to choose between an Arlinghaus built house or a tent I'm taking the tent. Be advised.

This is not a great company to use to build a home. Many of the people they build homes for have…read moresimilar issues. The only way you can get them to fix anything is to threaten them with legal action. If you want a bad experience use arlinghaus builders!

Cinch Home Warranty Company sent a rip off company by the name of Smith Mechanical from Covington…read moreKy. to my house for a hot water heater not working. David Smith responded and took one look at the unit and said it needs replacing and is still under manufacture warranty and refused to touch. Therefore I had to pay another 150.00 for another company to come and light the pilot light. It turns out all Smith Mechanical technician had to do was just light the pilot. Also their customer service is horrible. I'm a senior citizen and it cost me $300 to get a pilot light lit. Avoid them at all costs.

I would avoid this company if at all possible. Via my research teams findings this company has been…read moredeveloping a pattern of over diagnosis of jobs such as water heater replacements, the added cost for things such as shut off valves or replacement of flu's costs the customer double the amount resulting in the company receiving a larger profit. I would like for anyone to Find me and please contact me if this has happened to you, I had a reputable company come to my home 24hours before Dave K. Smith came out diagnosed multiple things that were checked professionally, he states these items need to be replaced/repaired again raising the cost of the job drastically but the work load minimally.