Made an appointment for my elderly mother. There was an appointment mix-up, but they accommodated…read moreher, which I was so grateful for! The woman who cut her hair is a true professional! My mom hadn't had her hair cut in 4 yrs (since my Dad died), so it needed help. Her cut is adorable, easy to take care of and style, and it covers her thin spot in the back (which is rare). She is thrilled with her experience, and so am I. Thank you so much!

I want to start by saying that I was so excited to try a head spa and facial for the first time in…read moremy life. I am in my early 40s and I just haven't really had the time to do anything for myself until recently. The facility was very clean and nice inside. The bathroom was clean and stocked. But that's about all the positives I have to say about my experience. I came for a 90 minute pumpkin spice head spa and a pumpkin spice facial. I was hoping for a relaxing and rejuvenating experience, but what I got was a repetitive hair wash, burned face and sweaty body. We started by the tech asking me if I wanted my head spa and facial in the same room or a different room. I have no idea, I've never had either before. So I opted for same room. I thought the question was strange. The bed was turned up to what felt like 2,000 degrees and it was rock hard. I was sweating the whole time. The tech didn't really tell me what was happening during our appointment. But she did say I'd have two masks on my face and light pressure massage. The first mask was incredibly uncomfortable, itchy, hot, burning sensation. While it was on, the tech gave me a hand and arm 'massage'... which wasn't anything more than a light layer of lotion getting put on. No massage was really given. She washed my hair, rinsed it, rinsed it again and again and again with the sprayer and the water halo. The water was also 2,000 degrees. During this entire process my hair was rinsed 6-7 times, washed once or twice and then we got to brushing, where the tech ripped through my hair. There was nothing in the head spa that said to me 'pumpkin spice'. The facial portion had a pumpkin scent, but was just not worth the $95 it cost me. There was zero pressure in the shoulder massage portion. My neck never got massaged. I was so so so hot the whole time. There wasn't anything i expected. No water globes, no cool eye mask, no use of sound (asmr), no facial rollers, no lip scrub, nothing. In the end, I spent 2 hours of time and over $300 to leave with product still on my face along my hair line, no relaxation and a sweaty body. I am not happy with my experience and I will not be returning.

Very nice place - friendly staff. Polite and professional. Never had a bad hair or encounter with…read morethe staff.

This salon is Not what I had thought it was. I was treated so poorly. They def have a "type" they…read morewant to serve. I have spent way too much money and after my last visit with my hair being destroyed I will not go back. It sounds like they kick people out if you disagree with them, which I just read. They will still charge you even if an emergency comes up, no matter who is at fault. They will overbook and not give you the attention you deserve and are paying for. Prices have changed from what was quoted even with less work done. I had to go back 3 times to get my hair fixed when I first went to this salon and I paid full price each time without saying a word. I should have learned my lesson. What a complete disappointment. I don't deserve to be treated as less than.

Kasie Sisco is extremely rude, unprofessional, changed the price on services and doesn't inform…read moretill the end at check out and only is willing to provide a detailed statement to your email, has a policy section on her website that you aren't informed of until you try to get refunded for a service non provided, will get argued with about needing said the refund for Mom service rendered, and will not exchange not return any product you purchased. My experience was to be blamed for usage of outside of salon products we used prior from the first and only time we were on her salon and my minor daughter was her client. Right from the beginning she was dismissive towards me, the mother, over the length of haircut she was to receive, blamed me and her for the reaction to the bleach for the products used and well water exposure. When we came back to the salon for the fixing appointment and she told me I was very stressful and rude, and left her with dark roots and untoned yellow hair. When I asked for the $50 back for two eye brow waxed, she argued and refused due to a non refund policy. Beware of KASIE SISCO OWNER OF SISCO SALON AND SPA.