Jim Mecha (or James), the owner, is a very childish person to deal with. I asked around, and it really appears to be the case that his "company" RAE Lifts, is potentially or at least in my opinion, a scam with people working for him that are also scammers, not professional, and do not have upfront pricing like their competitors.
Google his name, he has more than a few lawsuits that have been filed against the "business".
ALWAYS ask for a signed estimate before allowing any work to be done, from anyone, not just this company. You shouldn't be worried about surprise charges, and there are many other companies out there that are more professional than any of these people.
Look for logos on shirts, and most importantly: Logos (not magnets) on their service van. If they do not have that, then you are dealing with a company that is up to RAE elevators standards, which are nonexistent or poor.
I would avoid Mr. Mecha at all costs, just look at their reputation online. Jim, you have some soul-searching to do, you should think about your PAST ACTIONS & look into how to fix those, or else reviews such as this will continue to follow you online, I assure you of that. My policy is 10x, but in your case this will not stop until you make this right, so lets start that today. read more