Very disappointing stay. Housekeeping never properly serviced our room despite multiple requests. We had to repeatedly ask for fresh towels, which were eventually left on the floor outside our door, and our trash was never emptied.
The room was not clean. The toilet had dark rings, there was mold in the bathtub, and we even found mold growing on beverages we had stored in the refrigerator. Our garbage piled up so much that we had to put it in the hallway because of the odor.
When we went to the front desk, Abby was unprofessional and not helpful. We also spoke with other guests who were experiencing the same housekeeping issues. This was not the level of cleanliness or service we expected from a Radisson. read more