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    Radis Frank, DDS, MS

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    Mentor Pediatric Dentistry

    Mentor Pediatric Dentistry

    2.9(11 reviews)
    23.9 mi

    I am making this post on my daughter's behalf as she is a first time parent with a full schedule…read moreand I have the time. Her 2yr old toddler has had 2 visits in this office. The first appt was a good experience , her father brought her in and they gave him advice on continuing to do good hygiene and to limit juice to 2x a week and encourage more water. This visit was quick but it was only an exam which is to be expected. For a little background this is an interracial couple. Only one parent came for this first visit. The toddler had an unfortunate accident which caused her to lose a tooth and impact another. She was taken to the ER and the parents were told to follow up with her dentist within a week. As this has happened mom has taken time off from work to care for the baby. She had follow-up appointments scheduled with the pediatrician and dentist and would need leave paperwork filled out. On the second visit: Both parents come to the appt. the dental assistant comes in and asks "what brings them in today?" Mom begins to explain that the baby jumped off of the couch and hit her face on the coffee table which caused the injury to her teeth. As mom is explaining the dentist rushes in and asks "what brings you in today?"so mom explains why they are there again. The dentist looks in the toddler's mouth calls out to his assistant that the "central left is missing and the other tooth is impacted". He then turns to the mom and tells her "so why are you here?" She responds "we are here as a follow-up visit to see what the next steps would be" He says there is not a next step her tooth may come back down we have to wait and see if it does and to follow up in 6 months." He then says "he can't fill out her paperwork bc he didn't tell her to take time off from work and didn't prescribe medication and this isn't a serious injury that she would have needed to take time off from work." He asked her if she had x-rays? Mom says "yes hey took x-rays at the ER but she doesn't have them" and tried to explain why she needed the papers filled out and he would not allow her to get a word in only telling her that she "should go back to the ER to get them to fill it out bc they are idiots and should have done it if they told her to take time off from work." He ended the visit saying he can't fill out the paperwork and that she "can fill it out herself and send it in it will be okay." He said "if I fill this out it's not going to look good like I did something wrong here." Making it seem as if taking a week off from work would have been an improper response to take care of your child. The take away from this experience: Why wouldn't you take time off to care for your child if they are injured??? Why would you bring in the x-ray from the ER? Why wouldn't Dr.Armanazi look up the X-rays in the medical database? Why would mom fill out leave paperwork and turn in without a Doctor's signature so it can be denied?He left the parents feeling rushed, disappointed, and that they were wasting his time. Next steps: Visit google, Ohio state dental board, insurance carrier, and most importantly find a new dental practice who is more professional and has the time to properly evaluate and care for patients.

    I was hesitant to leave a review because we really do like Dr A as a dentist; however I think it's…read moreimportant for others to know what to expect when looking for a pediatric dentist. We transferred here in 2018 after our original dentist retired. Loved the atmosphere and the accommodations to make it more comfortable the the little ones. Dr A and his staff are great with the kids. BUT - in the few years we have been coming here - our visits are no more than ten minutes. Sometimes less. Compared to the other dentist we were seeing - it just didn't feel like a thorough exam. This last time we went - I purposely timed it and with X-rays, a visit from Dr A and a cleaning - we were in and out in 8 minutes. Just doesn't seem right - and compared to the other pediatric dentist - the visits were 3x as long. I get they're kids and don't have the patience - but the exams are missing something. Going with my gut and switching to someone that takes more time for what I'm paying for.

    Radis Frank, DDS, MS - oralsurgeons - Updated May 2026

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