So I am a Verizon wireless customer looking for some savings on my cell phone bill. I had…read moreinitially scheduled my appointment for the other store T-Mobile store on Gadsden Hwy, but I didn't like the customer service there. When spending my hard earn money customer service is Key. This location is fairly new and they are in a prime location for business near Walmart lol. When I walked in, I was immediately greeted. That made me feel welcomed and I was happy. It looked like everyone seemed busy with other customers however Drew said we're be with your shortly. That made me happy because I was acknowledged. I think I waited no more than 10 minutes before someone was free to assist me. However since I was greeted previously I didn't mind the wait. Robert answered all my questions about converting over to them. I am still thinking if I want to port over from Verizon whom I have been with forever. But if I do this will be the location I'll deal with. There customer service is great from the staff Robert all the way to the manager Drew. Keep it up T-Mobile

Next time, I'll probably be going back to the other store on Gasden Hwy. Listen they seemed like…read morenice folks but they don't understand basic math. I was told my payments on the new S20+ were $30 a piece a month. Well try $50. Also they kept talking about a $500 trade in for qualifying phones...we had the S9+s so we qualified for the $500 a phone. Well they gave me $88 a phone and didn't explain how to go about the $500 deal. Turns out I got a text that day from TMobile themselves on how to go about the promotion (before I went to the store) so I submitted for both my wife and myself. They're supposed to be prepaid virtual visa cards. Hopefully this goes thru bc I'm putting both cards towards the EIP to make this worth my wild. Listen these new phones are awesome. I understand there is going to be a bigger price tag. And I as the consumer I need to be more vigilant in reading the paperwork...but if that's the case...we don't need these stores, just do everything online.

Stuart was swift, professional, and very knowledgeable in his field. Came at 11 and he had my…read morecomputer ready at 4:30. He went above and beyond, and I am very appreciative of his service and will certainly be routing my business towards him for any future inquires I may have. I would 100% recommend Magic City Computers to anyone having issues with their device(s). ~ James

God loving man with a talent of fixing computers I didn't…read morereally know who else to run too I had 5 computers with problems and he just seem to find my solution with 2 out of the 5. Thank god for him

D NOT GO HERE!! THEY DESTROYED A $2,000 speaker, it worked before I sent it to get rebuilt with new…read moreparts. I got a tota screwed up speaker back. With used parts and not working. Was supposed to be rebuilt with new parts as receipt states. They wanted me to pay shipping again so they could supposedly fix what they were supposed to do the first time,I said so I habe to spend more money on shipping it back to you and back to me because you di do anything right??? They said yeah, said no, I'll take you to court. He cussed me upside down on his supposed recorded phone line. I'm sure he erased that. I have an attorney which isn't needed to sue in small claims court. These are clowns. DO NOT TAKE ANYTHING TO THIS PLACE UNLESS YOU WANT YOUR STUFF DESTROYED. It will cost $750 plus $250 shipping to a real certified repair shop in WI. WORST OR THE WORST SCAM SCAM SCAM!!!

I cannot express too highly what a great bunch these guys are! I brought in a pair if woofers and…read moremid-range components for a vintage set of AR Speakers and they were very knowledgeable about what I brought and appreciated the work. They were quite friendly and helpful, even recommending pitching the unknown cones I brought in for theirs (actually, they wouldn't use them as the quality was unknown), when I happily did. The work was done as predicted. I cannot be any happier!

If you're looking for bad service, super high prices, and bad location, then this isn't the place…read morefor you. The is go-to place for my watches, repairs, and replacements. The lady running the store appears to know her clientele which is refreshing. She also is straight to the point, with an honest touch. She tells you not what you want to hear, but what you need to hear. This store is conveniently located right outside Macy's at Brookwood Mall. Yeah the mall is a little quiet, however from my experience, the stores that are open five way better service than many other places. Hope you enjoy this place as much as I did.

Last Tuesday, April 13th, 2021 I went to New York Jewelers at Brookwood Mall (in Birmingham, Al) to…read morehave a battery replaced in my 20 +/- year old Seiko analog watch. I knew it needed replacing because of the built in situation of the second hand skipping every two seconds in order to make me aware the battery is about to die. I asked the lady working there if she could replace the battery and she said she could. I asked how much and she replied $14.99. I said that would be fine and she proceeded to take off the back of the watch and looked around for a replacement battery. At this point she started having trouble and gave the watch back to me with the back off to see if I could solve the problem of it not working. I immediately saw that the second hand was not moving and said "there is a problem! The second hand is not working!" She immediately got defensive, raised her voice and said it was not working when I came in. I kept calm and replied the second hand was working when I came in and there is a problem with the battery installation. She started screaming at me and said it was broken when I brought it in and there was nothing she could do. I replied, "This watch has worked for 20 years and only has needed a new battery every few years. She screamed "That is your truth!" To which I replied, "No, ma'am that is fact." She then offered to send the watch to her "jeweler" to fix it. I had no choice. My watch I paid several hundred dollars for years ago and had taken great care of was now broken and at her mercy! What was I going to do? I'm thinking, "Worse case scenario I have to go to small claims court and plead my case to a judge but what a hassle would take months if not years!" I waited the few days she promised and got a call on Friday, April 16th, 2021. She said (in a really big hurry) that my watch was ready. I asked how much but she had already hung up at this point. I picked it up that day and was told the price was $25.00. I asked why the watch was broken and what it took to fix and her reply was she didn't ask the jeweler and didn't want to know. I paid the $25 ransom to get my (hopefully new battery) watch and will never darken the doors of "New York Jewelry" at Brookwood Mall again! Bottom line, yes I paid $10 more than the asking price to replace the battery at $14.99. That is not a lot of money, But. The principle that her position was: "I didn't do anything wrong, I didn't break your watch, It's not my fault, etc." didn't sit well with me. Simply acknowledging there was an issue and working to solve it would have changed my attitude to be willing to maybe pay more if necessary but I'm just glad I didn't take a much more expensive watch like a Rolex and have the same issues that resulting in hundreds to thousands of dollars. Clearly, she was incompetent and would not admit it. My frustration prompted me to take fifteen minutes out of my schedule and report this so that others will not stumble in to the same mistake and lose much more money than I did.

Awful. I took 300 DVDs and a ton of books. They were all in great shape. Some weren't even opened…read moreand none of the books had been read. They kept 225 and most of the books and gave me $64.18. Ridiculous considering they will sell them for at least $15-20 a piece. Never again.

good place and its friendly so i'll go here anytime to buy whatever they have but most of all i…read morelove buying their books to read