I had a MRI on my back here. I am a person who never goes to a doctor Never. I never need to. I…read moredid not know what to expect and charged my phone fully expecting the classic doctors office wait. I came in and filled out some medical and personal paperwork Robin asked me some questions and I swear I was out of my seat and getting started in 5 minutes. She was wonderful explaining everything that was going to happen and why before. She told me it was going to be loud and last for an hour and i could not move at all. She asked about the temperature of the room for me. pillows my position, what radio station I wanted. It was obvious she really cared. Afterwards she brought me back to the tv room and showed me my whole back in the scan. OMG how freaking cool. She had a cd and the next morning I had a neurologist report on it. I dont want anyone to have to go here as its probably because something is wrong. But if you need any kind of medical scan this is for sure the place to do it. I might break my leg to go back :).... hehehe JK

I've been waiting for seven days for an MRI confirming that my L2-L3 spinal disk is broken. I wake…read moreup every day in excruciating pain and take pills over the course of the day that barely make a dent in the pain. I cry all morning and wish for death some days, like today. I have been trying to find out why it is taking an entire week to read an MRI, so I called AMI and explained my situation. I had been weeping continuously all morning from the pain and I was at my wits end. I still am. The first woman I spoke to was kind and caring and she gave me hope. But then I spoke to her supervisor who was more interested in blame-shifting than showing even a crumb of understanding or empathy or offering to help in any way. It was really sad to see. The US healthcare system is a devastating landmine field of red tape bureaucracy made possible by a lot of people who don't seem to care about anyone other than themselves. I fear we are doomed medically speaking here in the US at this point.

We have found the team to be caring, clear and flexible. They understand that this is not an…read moreexperience we look forward to and make it as comfortable as possible,

Where do I even begin! Kim, the central manager discriminates against certain insurances! I had an…read moreMRI scheduled and she called the day before and left a message. I called her back, she tells me "they are not in network bc I'm in Omaha!" (which made absolutely no sense) And it's not approved but I can pay the full price of the MRI! Funny thing, I just had an MRI done at this same place less than 6 months ago and they were in network then! Lol! I knew Kim was lying to me bc of her shady answers, so I called my insurance as soon as I ended my conversation with her. My insurance verified that, Kim, NEVER even called for a pre-auth! I feel really bad for anyone who has been lied to by Kim for not having insurance that SHE approves of. It is definitely about the money and NOT about the care of patients.They don't even deserve 1 star...

Absolute worst treatment as a patient. The staff literally were paying more attention to their…read morephones and texting rather than help me on and off the MRI table. Absolutely horrible!

This is a Lincoln, NE business that sent me a bill via sketchy text message from an unknown phone…read morenumber in Michigan asking me to follow the included link and enter payment information. Although the bill is legitimate, there was no forewarning to expect it from this particular Radiology group and certainly ridiculous to expect anyone to follow this link and enter financial information. I called to verify, got the bill paid and then spoke to Patricia who was defensive about my complaint.