I just moved to Lincoln and am so thrilled that my insurance led me to Family Health & Wellness!…read moreEveryone in the office was super friendly. And PA Kelli Kodad is nothing short of awesome! I had the most thorough visit and never once felt like I was just another patient on their schedule. I highly recommend this practice!

I am very disappointed in the Family Health and Wellness office. I have been a patient there for…read moremany years. My employer had changed our insurance provider so after I went for my yearly physical, I received an out of network bill. My yearly physicals have always been 100 percent covered, so this was unexpected. I was very disappointed that no one in the office informed me that my new insurance would now be out of network when I made my appointment or when I checked in. If I would have known, I would have chosen a different providers office. I also work in healthcare and our office ALWAYS checks patient insurance at the time the appointment is made so there are no surprises. The office manager at Family Health and Wellness was not willing to work with me on my charge unless I was a cash patient at the time of check in and I am told I must pay the full amount. Needless to say, I will not be returning to this office again! Poor patient customer service.

My family has been coming here for almost 20 years. The finest doctors and nurses and staff that we…read morehave encountered in 60 years of needing medical care. Easy to set up an appointment, and when we arrive, they get to us within about 10 minutes. The doctor spend as much time as necessary to talk with us, assess the situation, and just reassure us if needed. They don't order unnecessary tests, but they send us to specialists when it's clear we need one. They have certainly save my life on a couple of occasions. Cannot recommend them highly enough.

After arriving 10 minutes early for my appointment I checked in and updated all of my personal…read moreinformation at the desk, and took a seat in the lobby. I was only waited 5 minutes past my scheduled appointment time when I was taken back to the exam room by the nurse. I was the only one in the lobby and was the first appointment of the day. Got the blood pressure, temperature, and what not all done in less than 10 minutes. Then I sat waiting in the exam room for over an hour. It is now 1 hour and 15 minutes past my scheduled appointment time. As I sat looking around the room I noticed a small framed quote, after reading it I removed it from the wall, placed it on the exam table where I had been sitting and left. "Time is the coin of your life. It is the only coin you have, and only you can determine how it will be spent. Be careful lest you let other people spend it for you." Carl Sandburg US biographer & poet (1878 - 1967)

It's been just under 5 months since I had a Total Shoulder Replacement, performed by Dr Benjamin…read moreWoodhead, assisted by PA Jordan Hiatt. I couldn't be more pleased with how it all went, from the surgery thru the rehab with Chuck Kasson at Snyder Physical Therapy. I went from having a painful shoulder that made using it very uncomfortable to a shoulder with full range-of-motion and pain free exercise. Throughout it all, I seldom had pain, just an occasional ache, and never needed any pain med besides Tylenol. My one regret is trying shots first, which only delayed the needed surgery,

Appointments.... Can't get one and being lied to as to the reasons why…read more I have been told the doctor I want "is not allowed " to work on patients over 42 years old (I'm 62) when my co-worker had the same condition and this Doctor operated on him 3 months ago when he was 48. When confronted they changed it to 55 and said the doctors set this age. When confronted again I informed them you previously said he "was not allowed." My insurance company says he is allowed to operate on people 0-125 years old. I've researched 3 different doctors that I'm willing to go with and still don't have an appointment.

Dr Spohn always treats me with respect and is a good listener. She treats her patients as family.read more

Worst practice EVER! Lied about procedure performed to get more money from my insurance and myself!…read moreTacked on false claims and their explanations of charges did NOT add up nor were part of a physical exam. Beware of this practice. I wouldn't send a enemy here.