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2 years ago

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7 years ago

Prompt and professional A/C repair and installation. Excellent service! A rare Mom and Pop like NYC in the not so distant past.

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Review Highlights - Radioland Tv Sales

Just a note to those who may misconstrued Lecture for passion; Joel and Larry are old school.

Mentioned in 3 reviews

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Optimum

Optimum

(5 reviews)

Kingsbridge

The most absurd situation -- after waiting for over three hours this morning and canceling plans…read morefor an 8-11 AM technician to service my cable box and router and several other issues that I wanted to discuss with them, Optimum customer service sends someone who could not speak any English -- only just Spanish -- just Spanish! This is a business where, even when you call technical support-- although it can be challenging to understand what they are saying and clearly you can tell they speak another language -- they can at least communicate with you. Granted, the tech that came was late, but appeared cordial -- came with all his equipment, probably is a decent person and a hard worker, but you're not delivering me an Uber eats drop off meal or just delivering something to me. I need to discuss with you my issues, not have you call customer service to be a Google translator! Customer service got upset with me for questioning why on earth would they automatically assume that this was one of their better ideas! How would I be able to explain to him the issues I had? And please don't try to call to find out what's going on. You'll be met with an automated robot or waiting on hold for a lifetime. It got to the point where I was asking to please transfer me so that I can discontinue my service! First of all, not only are you providing high prices with substandard equipment, you want to convince your customers that actions such as this are OK and should be tolerated. Did they assume this part of the Bronx is primarily Spanish speaking? I can't imagine what they were thinking -- but it wasn't common sense. To top it off, they never sent another technician today, but took it upon themselves to not try to call for this discrepancy, but instead just changed my appointment to two days away without asking me! I'm done. There's gotta be a better way to get better service

I was so happy to have a location close to home but this place is irritating. The machine to pay…read moreyour bill is never working. They staff is not knowledge on products and procedures. It's very disappointing and when you want to speak to a manager they off till next week.

Astound | Long Island City

Astound | Long Island City

(113 reviews)

Woodside

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

Time Warner Cable of New York City

Time Warner Cable of New York City

(33 reviews)

Inwood

Buyer beware. I canceled my cable portion of my Time Warner /Spectrum account today and because…read morethey do not pro rate their service. I get to pay for the full amount forthe service I just canceled. this is the kind of company they are. My cable bill went up $13.00 in one month and this month it jumped another $10. They are deffinetly going out of business. I have to write To my congressman about the charging situation. I don't think it is legal to charge for a service you do not provide.

Worst, most infuriating company. I don't know anyone who would deal with them if they had a choice…read more I still use them for internet. Because of the monopoly, I can't get any other service. But I don't use them for TV and I would certainly never touch them for phone. I swear their customer service is designed to be sadistic. They have an infinite willingness to waste your time. This isn't true of every employee - I've had guys come to my apartment once or twice over the years who have been competent and nice. But I've also had them dick me around like crazy. And the TV service was completely unreliable. There is a cable box on our building that has been overflowing, with birds even sitting in it, for a decade. TWC staff point it out but don't do anything about it. Today I tried to get help with their website from "live chat," with a customer service person who was probably somewhere in Asia. I was there for 30 minutes. I only went there because I wanted to be sure to pay my bill - automatic bill pay seems to have gone wrong last month, and I noticed and contacted them, on my own - they didn't ask me to. I got the run around with canned sentences for about half an hour, and got no answer. Well, if they don't want to get paid, that's OK - I don't want to pay them. It's so irritating: I have a job, I'm at work, and they are getting me to do their job for free. Grr.

Radioland Tv Sales - televisionserviceproviders - Updated May 2026

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