THE BEST! Right before a gig I broke a few strings on my guitar and ran straight to them for the…read morefirst time. The staff was so incredibly sweet and eager to help me. I wish I could've gotten their names. They probably fixed my guitar within 30-45 min and saved my life! Would recommend!

Tired of dealing with trash in Santa Barbara, specifically the weird upper state/uptown Santa…read moreBarbara people (like the sutter hospital case) that think they're above the law. Also dealing with children whose first or second year being employed and or running the store. So this Michael, curly haired man was telling me that they didn't have a book I wanted so I was going to resort to the normal route-buying it on Amazon and getting it shipped to my door the next day. But he insisted that he can get it transferred from another store and it'll be three days tops, he took my info down and said he'll give me a ring after it arrives. And I wanted to support local so I waited the old school way. After two weeks went by I didn't get a call or text so I decided to call them and this lady picks up and said yes they do have it. I came in the store and they didn't have it and he went off angry and screaming at me basically because I'm a dummy - 'like if you don't put a deposit down, you won't get it.' He was saying it all fast paced and clearly very annoyed of me. I mean what are they busy doing? All of the instruments I've touched are all dusty and ragged looking and most are made in china and doubled the price of online. He initially told me I didn't even need to put a deposit and now he's screaming at me and irritated at me and arguing back and forth with a customer. Unprofessional and milks the hourly doing nothing. I hope no one supports this outdated looking and made in china products store. If you want great customer service from all departments for music- go to Santa Maria, Oxnard or Westlake Village for The Guitar Center, they are super professional and they're actually rockstars that will keep you and/or your child inspired.

They are out of business, After leaving messages every two months I decided to drive there and…read morefound out the hard way... I wish they would take their website down or note out of business till further notice... Don't bother leaving a message they will not get back to you...

I have read all the reviews...where everyone sounds like they really appreciated their experience…read morewith this business...which I was hoping to duplicate, however, despite my multiple messages via email & voicemail, I've heard nothing back in over 4 days...which perplexes me.

Bought a guitar and a harmonica from here. Better than any other music store. If you call and he…read moredoesn't pick up he texts you back pretty quickly. When I bought my guitar the action was too low, so I brought it back and he fixed it for me for free. Super knowledgeable 10/10 will be back for all other music needs

I brought in a few old guitars to see if they were salvageable. The owner was generous with his…read moreknowledge and time, and gave me as much time as I wanted to tinker around with their supply of new guitars without any pressure whatsoever. This is the kind of shopping experience I really miss nowadays. I was grateful for the kindness and care of the owner and the employee at the counter.

Mr. Davis helped us move a baby grand piano safely to its new home; he clearly had an extensive…read moreknowledge of pianos and their transportation, and I felt complete trust in the process. Also, the price was very fair. Thanks a lot! We'll definitely use his company again when moving in a few years.

Bob Davis has moved my piano(s) for years - sometimes really difficult moves (down steep APS…read moredriveway, or narrow Summerland porch entry - and I have a big 7' Steinway, a gem...and Bob treats it like the artist's instrument that it is. He's not only excellent at what he does, he CARES, and will work with you to make little adjustments to set the piano. I hope I never have to move my piano again, (which was today) - but there was good TRUSTY Bob, helping me again. I'm forever grateful to him!

I took my custom built, $10,000 acoustic Koa cutaway for minor surface repair and this guy did a…read morebotch job, I was horrified, it was worse when I went to pick it up. He handed me my guitar, I was speechless! I looked at him, , trurned around and left. He knew better that to even ask me to pay him. He might be good repairing amps, but I don't think he's really a "luthier", he's not even set up to do finish work.

Great guy, does an awesome job. Handed him a bass guitar and he got it set up exactly how I wanted…read moreit.

I am so so thankful that I found Karen, I can't imagine a better coaching experience for my needs…read more Prior to seeing her I'd had 12 lessons with another vocal coach in town and the difference has been night and day. Karen has the uncanny ability to listen to my voice and identify anything I'm doing wrong with my soft palate, larynx, etc, and thoughtfully prescribes exercises specific to whatever my voice needs that day/week. She skillfully works around my old habits and mental roadblocks. In less than a year we've been able to recondition years of bad technique. I've still got a long way to go, but I can't tell you how good it feels to sing these days!

Linda West is terrific. She knows her cellos and knows how to help you choose the cello and "wand"…read more(bow) that work together perfectly. She stays to your price point and explains the differences between instruments clearly and precisely. We can't recommend her highly enough.

Recently ordered an endpin setup online from Linda West Cellos' and when my order arrived, realized…read morethat I had made an error measuring the endpin opening on my cello. Their representative, Anne was extremely helpful with processing my return and exchange for the endpin with the proper fitting size. Hugely appreciate their customer service!

This is a great guitar store. I was visiting family in the area and I was going to play some…read moreguitar with my brother and nephew at a BBQ. So I went there to have new strings put on my Taylor. Johnny was very helpful and explained a lot on how to care for the neck while changing the strings. Then I spotted an Orange bass amp, so I couldn't resist and bought the amp also. Johnny did a great job with my acoustic Taylor and cleaned up the neck at stringing it. Thanks Johnny! Steve from Antelope, Ca.

I visited this place last week, nice set of guitars and very friendly. Prices seem very reasonable.read more

Conner did a phenomenal job of reading the crowd and performing at our wedding! We gave him a few…read moresongs that we liked for inspiration and trusted him to choose the rest. He's Professional, kind, and incredibly talented. Highly recommend!

I don't have enough words to express my gratitude to Conner! We hired Conner to play for our…read morewedding ceremony and cocktail hour, and he exceeded our expectations. Not only is he professional, prompt, kind, and all around awesome- he is so so so talented. He is so thoughtful and planning with him was so easy. 10/10 recommend Conner for any event!!!