I just had my first visit at this office and was overwhelmed. The office is beautiful, clean and welcoming. Danielle at the front desk was very kind and helpful. Naoko, the hygienist, was absolutely wonderful; so gentle and thorough, she totally made me feel so comfortable. My teeth felt so clean and shiny when she was done. And Dr. Wright was very nice, he had a great chairside manner. All in all, I loved this office and am so glad I found it. read more

Amazing staff and service. I'm so happy I found them after another local dentist lied to me about needing a root canal. Radiant smiles saved me from an unnecessary and painful procedure which would have most likely led to the loss of a tooth. THANK YOU Radiant Smiles. read more

I had a wonderful experience with the front desk staff and the hygienist. However, when Dr. Wright came in, he did not greet me; he simply asked what I was there for and sounded very rude. I was experiencing pain from a wisdom tooth coming in, and he showed no sensitivity to my discomfort. He had no patience to listen or talk with me. He bluntly said that I have no other option and, if I wish, I just have to live with it as it is. I will never return to a doctor who is so insensitive to patients and shows absolutely no compassion. read more

I booked my appointment back in March for the same dental hygienist who did my teeth cleaning for two times since I first came to this clinic. When I came to my appointment today they told me they have different dental hygienist to work on me. I told them I made the appointment in person during my last visit with my dental hygienist but they gave me an excuse that they didn't have a note for this request. I was very upset and didn't feel it is a good practice. We stay with the same medical provider and they should let me know if there is any changes. Even though the front staff was very nice but they didn't manage their booking system well. read more

Used to enjoy this place. However, due to frequent changes of associates, the quality of care has gone down. Also the hygienist I saw last was not very friendly and used harsh words when I received directions - which was inappropriate and unnecessary. The hygienist directed me to see a periodontist because she's a diva! She only wanted to handle easy stuff. I am glad I found a new place and not feel I have to return to this dental office. The best employees left this office. So sad. read more

A professional and perfect experience! Insurance was covered, (and the staff is especially helpful in making sure everything runs smoothly) the office is modern and absolutely what anyone could ask for. Lauren is an awesome hygienist and was very careful and thorough with her work as well, thanks again! read more

Manveen Boparai is an outstanding dentist. No matter what your dental problem may be, she will have the right solution, and it will also be cost effective and done right the first time. I would trust her comletely for all my dental needs. read more

My issue with them stems with their lack of transparency with communication and their terrible customer service. I am a very detailed person and ask every question to ensure I know what I'm getting into. I went in for a deep cleaning in May and was told that the deep cleaning was just to get me back on track so I could be on a normal cleaning schedule. I spoke with the hygienist specifically to schedule my routine cleanings that are fully covered by my insurance four times a year --I was very specific and clear on that. The hygienist worked with me to get the appointment booked and never told me anything about needing to be on some kind of maintenance program where my covered cleanings wouldn't be an option for me. They sent me several appointment reminders, but it wasn't until the day of my appointment that they sent me forms to sign that revealed the appointment was not what I scheduled three months ago, but rather another service at a higher cost to me. I called to see if they would rectify the appointment and give me the regular cleaning I booked but was told they would not. I found this odd because my brother had a deep cleaning with them and went right back on track to his covered cleanings afterwards with no issues. Almost immediately after submitting my review I received a phone call from a woman not from the office I go to, but a different location, who said she was calling about the review. Oddly, while simultaneously arguing with me, she was also confirming I should have received the forms with costs in advance, rather than just hours before the appointment. She was asking me questions yet interrupting me and audibly huffing and puffing on the phone the whole time. I reiterated that I booked my standard quarterly cleaning that is covered by my insurance (so free to me) and she condescendingly said, "Well, nothing in life is free". I think it's completely appalling for someone to call me about my review under the guise of customer service and then tell me nothing in life is free. She clearly didn't call to resolve any issues but rather to argue irrefutable facts. Based on the experience that I have had, I would never recommend this business to anyone. read more

I recently visited radiant smiles for a routine cleaning, and I couldn't be more impressed. The cleanliness and efficiency of the office are top-notch, and the staff is exceptional. The hygienist performed a thorough and gentle cleaning, making the whole process comfortable and stress-free. Additionally, the customer support here is outstanding--everyone from the front desk to the dental professionals was friendly, attentive, and professional. They took the time to explain each step of the procedure and answered all my questions with patience. It's clear they truly care about their patients. I highly recommend Radiant smiles for anyone looking for high-quality dental care and superb customer service. P.S. I am a heavy chewing tobacco user so I was shocked to receive no judgement when I visited. I was extremely pleased with how they addressed me about this. read more

The speed at which I was able to reach out and make an appointment had me feeling good about this process. I went in for an appointment, and though the building was a bit confusing, made it to my appointment on time. I loved the friendliness and organization of the front staff, and the care that the doctor took to explain the day's events (general annual check up). Since I like to double check esp. when there may be additional costs involved, I am glad that the doctor's office was up front that only simple cleaning was covered by the annual visit but what the doctor recommended would cost a bit out of pocket, in addition to some other items discussed directly with the doctor that would involve out of pocket costs. The front staff was kind enough to print me numbers so I could take time to review it, and did not seem pushy at all. I appreciated the care, and time that the Dr. (and the assistants!) took with me at my first visit. Really made me feel valued. Loved the helpfulness of the staff, and cleanliness of the place! Would recommend. read more

I had a great experience here! I was looking for a new dentist as I had a few negative experience with my last one (they were late, pushed me to have treatments done etc) and decided to try out Radiant Smiles. I will definitely be going here from now on! They were on time for my appointment, explained everything they were doing and Dr. Redgate was very friendly, efficient and detail oriented. I had 2 chipped teeth I wanted to be fixed and they got me in for an appointment 3 days later to do it. They explained my dentals benefits and what would be covered and I didn't feel pressured or forced into it at all. Filling in the chips was quick and painless and I didn't even have to be numbed for it. Overall this was a great experience and I would recommend this dentist to my friends and family! read more

These people just want your money. I get that they are a company that relies on patients money, but geez. I'm 40 minutes away and a friend referred me to them. I was willing to drive because I value a good dentist. Before my first appointment they told me on the phone my insurance covered them. I got there and they said it didn't. The receptionist told me she even looked it up and called the insurance company to make sure. They knew I wasn't covered and never told me. Then she asked if I still wanted a cleaning while i was there. Seriously? What a waste of gas and money. They probably do a great job if covered. read more

As a young adult who had taken a couple of years' haitus from the dentist, I was nervous to go to a new office. At my first visit, I was seen by the hygienist Lauren. She made me feel welcome, and made sure I was comfortable. I was nervous about being judged for not coming into the dentist in so long, but Lauren completely disavowed those fears! I was diagnosed with a couple of small cavities. When I returned for treatment by Dr. Redgate, I was again nervous as I never had cavities before. I'm also pregnant and have a very sensitive gag reflex - Dr. Redgate made special accommodations to help ensure that she was working around my gag trigger. Through every step of the procedure (including the painless numbing injections) she made sure to tell me what she was doing before and while she was doing it. She walked me through her process of placing the composite. Overall, a very positive experience. Kinzie at the front desk delivered friendly and compassionate customer service at both of my appointments. I will definitely be back in six months for another checkup! read more

Amazing dental office. They're clean, prompt, professional, courteous, and so much more. They've taken the best care of me & I'll be going there for all my dental needs! I'm certain you'll love these folks. read more

Just want to say Bravo Zulu to Lauren Dizon. A hygienist who does awesome cleanings. Been having her the past 3 visits and she is gentle on teeth. I've seen about 3 dentist there and they are all great. Pleasure to have my cleanings there. Ty! read more

Radiant Smiles is great for everything... all the way from booking appointments, dentists, as well as support staff. I was initially paranoid about going to a new dentist as I had heard that at some places they don't give you a good advice and try to woo you into getting services which you don't need. However, at Radiant Smiles, I was given a very honest consultation about what all was needed to be done. The procedures went very smooth and everybody at the facility was very helpful in accommodating me multiple times due to the complexity of my procedure. In the nutshell, I will highly recommend this place! read more

They recently got bought and now they've raised their prices to try to get people to buy their insurance plan. Not to mention they changed my appointment earlier to "have more time" for my exam/procedure, then when I arrive the first thing they tell me is that they "won't be doing anything but a cleaning today", which they rushed through anyways... So why did I come in 3 hours early? This place used to be good, now its corporate business model and poor communication makes it feel like you're being conned from start to finish. Time to look for a new dentist. read more

I was just saying in another review that I would rather go to the dentist than go there. Well, here's the dentist. You're actually interacting more with da front desk and dental assistant/hygienist. You know you can't hide the fact that you're too lazy to floss. The scraping! Dear lawd!!! The staff are all really good people and are actually very efficient and effective at cleaning your pot hole. The dentist would be your punchline to the total dental visit experience. He or she would tell you mouth health verdict. All questions are answered and guidance on future treatment offered. So they are pretty good about educating you about oral health and hygiene. But do you listen? Well, they'll find out on the next visit. I actually am fine with this dentist office. read more

I have never liked the dentist. I have always had dentists that were harsh and made you feel badly about not flossing twice a day and even had dentists tell me to take things out of my diet like all sugars and carbs. As a young female athlete this was unhealthy advice. Never the less i had a pain in my tooth i needed taken care of and Dr Redgate made a great effort to fit me in at the last minute as a new patient. She is the best. She is very explanatory, clear, informative but also incredibly friendly. She gives you all the info you need while also not making you feel like you're a failure to your own teeth haha. The office is nice and it's in a very nice building with lots of available parking. I still don't like the dentist and idk if i ever will but I absolutely love Dr. Redgate and I will recommend her to everyone I know! read more

Dr Kamdar (sp?) is amazing! She's so professional & sweet. Very gentle & good at checking in with you to see if youre doing okay during your appointment. Thank you Dr Kamdar for doing my fillings last week :) read more

I had been see Dr. Lee for about 3 years, now he is gone but the new dentist is young but also very nice. My complaint is a receptionist. My orthodontist needed X-ray from past so I called radiant smiles to send copies to the orthodontics. I gave her the name of office / phone number the reasons etc her response was " I need their email address " but I didn't have one. I asked " could you call them ask their email?" She was " ok , fine will do". But hey, she didn't confirm who I was. Didn't ask my name, dob anything. Basically she didn't do her job. Later , I called the orthodontics office of cause, they didn't receive X-ray or contacted by radiant Smiles.So I asked them to call radiant Smiles ... I'm not going to return to this dentist again. It's bummer because those dentists are good and not trying to sell expensive treatments. read more

I have always had great experiences with the front office staff (shout out to Logan!), dental hygienists, dental assistants, and dentist. The staff are professional, considerate, and always call me by name. The environment is beautiful, relaxed, and super clean. Dr. Redgate is wonderful. She answers all my questions at each visit, and makes me feel that my concerns and dental health really do matter. Truly the best dental care. Thank you for the excellent care! read more

Dr. Redgate is an amazing dentist. She works efficiently and makes good decisions. Her staff is also amazing and you can tell the office is very well managed. I recently had a new crown placed by her, and I would recommend her to anyone. read more

I have been going to Radiant Smiles for several years now and have no plans to go anywhere else, at least not while The Amazing Hygienist MRS. KAT is still there. I am extremely pleased with her care, passion and professionalism. I always leave the office with perfectly cleaned teeth. Thank you Kat! And thank you to the front office for the Bob Ross show :) read more

I've been seen by Dr. Lee and Dr. Ferrara before, and they were both really kind, gentle and pleasant. Dr. Ferrara doesn't work there anymore but I also got to see the new doctor who replaced him and I liked him too. One of the dental hygienists is also really nice (I forget her name. It could be Ana, but she's the young, Asian one) and I liked how I see her most of the time. At my last dentist place, I was treated by different dental hygienists each time and it sucked. My major issue with them is their strict cancellation/rescheduling policy. I had my appointment on a Saturday. When my daughter got sick and had to go to urgent care during the holiday, I called to reschedule, and they were not at all happy with me. Their policy is you must notify them 4 days in advance if your appointment is on a weekday or 5 DAYS for a weekend otherwise it would be a $45 fine for weekday or $75 for weekend! That is a little absurd! The receptionist/dental hygeniest had a bad attitude and gave me a hard time. Since I didn't know about this policy, she didn't fine me. When I went in for my rescheduled appointment, she made me sign a form acknowledging the policy so now, I'm going to get fined the next time it happens. I still think that is very unreasonable, especially when unforeseen things like this happen. I really like the doctors there, but I am debating whether to stay because I do not at all want to feel bad for rescheduling if I need to. read more

What a great experience with Dr Redgate! I was nervous to switch to a new dentist and normally have dental anxiety, but from the second I walked into this office I felt at ease and well taken care of. The front desk greeted me with a friendly smile, and the assistant Ashley was super sweet. I originally came in for a regular check up when Dr Redgate noticed some small cavities during the exam. I had mentioned my concerns to her about my teeth and wanting to do some whitening. I proceeded with the fillings and whitening treatment and now my teeth look amazing! Dr Redgate was extremely gentle and walked me through the entire process. I will definitely be coming back and recommending to my friends and family! read more

Very friendly staff and dentist. The hygienist is excellent. The office is very clean and well organized.

Office personnels are very professional, always smiling & ready to answer any questions you may have & great service. Dr Redgate is very detailed & she always let you know the procedure(s) that she is doing. read more

Can talk highly enough about this office. I had posted a review before, but am updating to go from a 4 to 5 star review. My five person family has been going to the office for years and their personal service is great. Kimiko is a gem. She goes over and beyond. She has helped with advice on various treatments for all of us as well as worked with us since we don't have any dental insurance. They're great! read more

Just went in for the 1st time yesterday and I must say I am thoroughly impressed. State of the art and top tier equipment with a great atmosphere and ambiance. I was in there for almost an hour and the dentist made sure he cleared every bit of plaque from my gums. I have never seen a dentist do this thorough of a job. This is my dental establishment for the long future as long as I'm still working in rancho bernardo. Excellent and convenient read more

I've been extremely pleased with the quality of care and service provided by the staff at Radiant Smiles over the past several years! The dentists are very personable, knowledgeable, and always receptive to my questions. My regular cleanings are performed by their Dental Hygienist, Ms Kat Lopez, who does an outstanding job!!! She is very skilled at what she does, and does it in a manner that is quite comfortable for the patient (ie. no pain involved)! :) In summary, I feel very fortunate to have my smile maintained by Dr. Lee and his team of professionals at Radiant! read more

I am from Chicago and arrived in San Diego yesterday. My front veneer came off right when I arrived so I needed a dentist asap. I called SEVEN other dentists before calling Radiant Smiled and NONE OF THEM WORKED ON FRIDAYS!? Whattt?!? Anyway, radiant smiles got me in right away and fixed it for a reasonable price (since my insurance wouldn't cover it) THANKS Radiant Smiles! PS their name really does suit them well... as you can see from my before and after picture, I went from looking like I had meth mouth to having a more radiant smile than Courtney Cox when she was still Courtney Cox Arquette (aka prior to her spending $948,365.89 at Radiant Faces Plastic Surgery (not connected in any way to Radiant Smiled Dentistry)) read more

Radiant Smiles - General Dentistry Near Me - San Diego, California

I selected to go to Radiant smiles based on impeccable reviews I read on Yelp. They really have some stellar reviews. But oh boy was I extremely disappointed. Having read about Dr. Lee on Yelp, I scheduled a visit with Dr. Lee for regular checkup. Since he is so popular, my appointment was about a month out. I was ok to wait that long as I didnt have any pressing issue to be looked at and wanted the best Man to do the job. I had double checked with the scheduling person that I am getting Dr. Lee to do the checkup. Fast forward to the day of appointment, the wait was minimal. Some basic form to be filled and we were checked in. We were seen by Dr. Lee's incapable assistant (in training ?) working on her own. It took her multiple tries to get the X ray's done correctly. Also she was jumping back and forth between one other patient and consulting some other assistant or dr. Basically the ordeal took twice the amount of time it should have taken. Be careful with their bait and switch technique. We were not communicated that Dr. Lee wouldn't see us nor were offered any apologies. I did bring it up with the receptionist that we were supposed to see Dr. Lee but she said that Dr. Lee was busy and couldnt see us. Especially after having confirmed multiple times that we would like to be seen by Dr. Lee. I am not sure how this practice gets 5 star rating. I would highly recommend that you go to some other honest and ethical dentist. read more

Seriously, who loves to see dentist? I rather have Mayan apocalypse, maybe not...but close. Recently I noticed slight sensitivity on my molar and felt little fissure with my tongue. 2 weeks later, that silver filling came out of the molar and sensitivity increased 10 fold. Now I really have to see a dentist. I am glad I went to Dr Lee at 4S Ranch. 10+ yr experience- check (no newbie will work on my teeth!) US dental school grad - check Clean office - check Easy appointment - check Good bedside manner - check Painless shot - check (well I felt little but wasn't bad) Crown that feel like real tooth - check No sensitive teeth - CHECK So Dr Lee made a crown for my broken tooth and it feels great. Dr Lee and his staff went extra mile to take care of me and I am so glad he is near my town. read more

I've been to see Dr. Ferrara twice now at Radiant Smiles 4s Ranch and have had nothing less than exceptional service. Dr. Ferrara replaced a crown that came out and cracked over the weekend. He attended to my problem fast and professionally. Now my new crown feels better than the original one that was about 10 years old. Since then I've decided to continue to go to Dr. Ferrara do my regular check ups, cleanings and xrays with his office. The staff and office personnel were awesome too.. thanks! T Metro read more

Super friendly and professional staff. Being treated well is a huge plus, and Dr. Lee is very nice, and thorough in explaining what he sees and what his recommendations are. The office environment uses the latest technology and is super comfortable. read more

Radiant Smiles is a very well suited name for this practice. Not only do they have a diligence, conscientious, and thoroughness with their customers and their dental needs, but also their demeanor, attitude and overall experience that they offer reflects "radiant smiles". The cleaning was very thorough in a relaxed, comfortable, and welcoming environment. I had a crown put on one of my molars, and they were fantastic and very attentive to me as a patient ... something that is often missing in medical practitioners these days. Strongly recommend. read more

I LOVE Radiant Smiles. And who loves their dentist? This place earns the love. The super-caring, friendly staff and incredibly knowledgeable professionals make it the best dental practice around hands down. I stumbled upon Radiant Smiles one Friday afternoon when I had fractured a tooth on a piece of popcorn and was in incredible and increasing pain. My regular dentist told me he was unable to see me until Monday. I literally called every dentist on my insurance company's list--no one wanted to accommodate a new patient with an emergency on Friday afternoon--until I came upon Radiant Smiles. They sympathized with my desperation, squeezed me in, and were able to patch me up to survive the weekend without pain before undergoing the initial process for implant placement the following Monday. (Popcorn!) Amazing work, great people. Needless to say, I'm not going back to my old dentist, and neither is the rest of my family. These guys are awesome. read more

So far, so great! Came to Radiant Smiles for my cleaning/check-up yesterday and I was really impressed. The 4S health center is such a nice building, and the RS office was no less beautiful. They even had TVs in front of the chairs and on the ceiling! Kimi, the receptionist was very helpful and friendly when setting up my appointment. And Pamela, the RDH, did a great job on my cleaning. I have sensitive spots along my gums that she was very cautious not to aggravate, She also provided some tips on how to strengthen my enamel and alleviate some discomfort. So far, Dr. Lee made some recommendations for a broken filling and a cracked tooth. I thought he had great chair-side manner, and I am confident that he will do superior work at my coming appointments. read more

I'm so disappointed in the service I received from some of Radiant Smiles staff. I switch dental care there after being referred by a church friend however.... I had a filling replaced on October 6th, it chipped on 14th of October. I called the office early that Monday morning however I was told they were so busy that Dr. Ferrara wouldn't be able to repair it until later that week (they werent even interested in scheduling for me to come in to at least see it ) I was put on hold, the dental assistant Nicole came on the line, rushed, talking over me, "no, no, can't see you tomorrow, hold on, maybe Saturday, let me ask the office manager".... mind this is my front tooth... I explained to her I couldn't come in on Saturday as I fly out on Friday morning, however it still wasn't a concern for them, as she passed me back to the receptionist after stating again that her schedule was too full and she needed time to repair the chip that she hadn't even seen! I hung up, called back and asked what exactly am I suppose to do, to which the receptionist could not answer that question. I asked to be put on the call list for cancellation, never received a call. I explained that I would have to call around and search for another dental office to repair Dr. Ferrara work, which is not usually welcomed and hasn't been well received since my search Monday morning. However I can say that I have contacted both of my dental insurances regarding this. I feel like at the very least they could have looked at the tooth and made a judgement call whether to repair it at that time or refer me to another dentist in the office even. I think this is why some businesses lose clients, because of poor staff etiquette. From the few visits I had with Dr. Ferrara he was always pleasant, and gentle. Message to Dr. Lee staff at Radiant Smiles: it's not always about quantity- quality is what produces continued quantity. Maybe someone should share that with your staff member -Nicole read more