Penguin was recommended to me by a friend as they supply her website, and I have since used them…read morefor all of my computer repairs. Unlike many technical companies, they don't actually charge for an estimation to fix an issue and won't go ahead until it has been confirmed with me. They have helped me in all technical matters, repair as well as upgrades and new custom computers. Would definitely recommend for your local computer company!

From the owner: Penguin Internet is an IT services company based in the capital city of Cardiff, Wales, UK…read more We provide a wide range of IT services such as professional UK Webhosting, Domain registrations, Reseller Accounts - all with instant activation. Dedicated Servers, Co-Location services and Server Management services also available. Linux and Parallels specialists. We also offer hardware services including new computers systems, hardware repairs, network installations, maintenance contracts, VoIP and much more. We now have Paxton trained staff to Advanced Level Engineer and so have been able to expand our Office Solutions services to include Door Entry Systems as well as Networking, VoIP and CCTV installations. Please see the rest of our website for further details or contact our friendly staff.

Scammers, will use every opportunity to rid you of your money and you're lucky if they accidentally…read moredo the job in the process. Summary: 2 months after I engaged with them I ended up with the mutilated hard drive, no useful data, 250 quid short. Story: I had a 2.5' hard drive failure, got in touch with DTL. They tentatively diagnosed the problem as head failure and estimated the recovery to cost 195 pounds, head swap required. No data no payment they said. The moment they received the drive, they came back suggesting the data IS corrupted as well and the price went up to 450 for "not guaranteed, upfront payment" recovery and 750 for "guaranteed, no data no pay" and after a short negotiation offered "guaranteed" option for the same 450. Once I accepted, they went silent for a month, not responding to emails, with the status of "waiting for parts" - the head, apparently. Which makes it obvious that they couldn't have evaluated the state of the data on the disk in the first place: you can't read the disk if the head doesn't work. So that bump from the initial 195 to 750 was a purely opportunistic scam. Five weeks later they received the part, attempted and only recovered 10% of the data missing the mark on what I was looking for. On the basis of "no data no pay" I didn't owe them anything - but I didn't want to give up on that drive just yet and offered the initial 195 quid if they send it back with the head swapped, that was the cost of the swap they originally quoted. They offered to send me the recovered data for another 55 quid and I paid that as a gesture of goodwill - they tried, I saw the folder structure. When I received the drive it was not operational. If they swapped the head, it wasn't working - and when I asked the question they claimed they never promised the drive will be operational. Yet, they accepted my offer to pay for the head swap knowing it's of no value to me, and used the opportunity to bump the price again. It's classic example of fraudsters' operation, steer clear if you cherish your data, your time or your money.