I normally don't mind coming to rack room. I've never had an issue before. I normally don't find anything too great, but I know now I will never go in again. Sunday afternoon my friend and I were browsing the store. I loved the shoes in the display and picked them up to show my friend, intentions of putting the shoe back down immediately when she looked. I didn't even walk away from where the display was with the shoe in my hand. A young man maybe in his older 20's came over and asked if I needed help finding the shoe in the store. I explained no I was just looking, then he replied extremely sarcastically "well then we don't allow you touching the displays." Extremely rudely. Not even "please don't touch the shoes on display". I was extremely offended by his response. My friend and I were going to buy a pair of shoes and we were so offended by his rudeness we walked out. When we walked out he yelled "BYE LADIES!" Extremely rude once again. Your job is customer service / sales. It's your job to be polite to a customer, especially when they're not being rude to you. Will never be going in again. Must have caught that young man on a bad day. Either way, horrible customer service. read more