I called Advance Automotive this morning around 10:16 a.m. to ask for a quote on replacing a part…read morefor my 2012 Toyota Prius. The call lasted less than two minutes, but it was enough to decide I'll never go back. The staff member, Roger, interrupted me and said in a mocking tone, "OUUU OUU OUUUU! Let's take it slow here. You are talking wayyy too fast and your English is sloppy." Then he used an analogy to show his frustration. That level of rudeness is completely unacceptable from anyone representing a business. I was polite and just trying to explain my car issue. Instead of patience or professionalism, I got attitude and mockery. If that's how they talk to customers, I'd stay away from it.

I had taken my vehicle to several places with the same issue before I called advanced automotive…read more They had my car diagnosed within a few hours of dropping it off. We have not had a single issue with it since. The mechanics along with the customer service people behind the phone is top shelf. Best I had ever experienced and for that I recommend them to everyone and will never take my vehicle anywhere else ever again.

Stopped in for an oil change today. pulled right into the bay. guys were all super nice and cool. 4…read moreof them got to work right away on my truck. checked the lights, fluids, filters, tire pressure while they were doing the oil change. while i was there about 5 more cars pulled in behind me waiting for oil changes, all the guys working were super pumped about it, saying they had so business today and were genuinely excited and glad to do it, ya dont see that very often. super quick, super friendly. will absolutely go back. mason was the one i talked to most and paid with, super great worker!

This shop was recommended to my friend and myself, by my Uncle. We had traveled from Texas and had…read moresome mechanical problems with her vehicle. They were very professional and honest. Love this place!!

Got hung over 5 times. Basically rude and pathetic business. Lost a customer for no reason…read more Call 1: Lady picks up and I asked if they do a full service for my 2022 SUV 30K miles. Call handed over to Roy the manager for more info. Roy asked what are you looking at either simple oil change or full service. I told full service citing what manual says and call was just dropped. I thought maybe it just you know, dropped. Call 2: Lady says hi. I told I was speaking with Roy and call dropped. Cut again. I was like wtf? Call 3 with benefit of doubt: Call picked and shut. I am confused at this point. Call 4: She says hi. I confronted what is up, she said oh we are booked until next month and you need to make appointment. I was like cut the chase, a moment ago you are taking details and now saying you don't have time. I told them I would leave a honest and bad review unless you explain what is up really. Call cut again. Truckload of bullcrap! I am just talking normal business, have the decency of replying professionally if you can or can't do something? How the fuck you run a business? I think you just do oil change or simple stuff but saying that won't make you pay taxes. Important - Oh btw I am multi lingual and possibly the Roy dude heard a different language on TV (no loud volume/easy to talk through). I strongly think this Roy dude is just racist, other low rated comments on google or yelp confirm this. And please for god's sake don't reply here with something generic.

I brought my Truck to get the front shocks replaced, brakes flushed, and the coolant flushed. I…read morefound many loose bolts, missing hardware, and the truck was extremely hard to stop after they released the truck. I had to push for them to fix these issues. They keept the truck for many weeks for them to do this. They have issues breaking down the price for the work. Instead they give a number with no reason why. I also was asked about replacing the down pipe and was quoted over $1000 to replace a 14" long, 4" pipe.

Very helpful, I was having trouble with one of my trucks and other shops were just throwing parts…read moreat it and never fixed the problem. They were able to fix my vehicle in a timely fashion, and it actually was not as expensive as I was thinking it would have been. Thank you, Gear Head staff.

I've known the customer service here was lacking, by being subjected to it back in 2019. I wrote it…read moreoff as people having a bad day as is often the case. I had forgotten about it until til this most recent visit. It seems only arrogant, bitter, unhappy elderly men work here. Others have had similar experiences experience's, but don't write reviews or post about it because they say it won't matter, nothing will change. I also feel the same way, but will at the very least express my opinion about my most recent experience. I can say with certainty, that this was my last time.

Good service and very fair price. Flat Tire repair took 45 minutes which was about right for how…read morebusy they were. Salesman was courteous and said it would take 45min-1hr.

I experienced car trouble while running errands in Cape, due to careless repairs completed by a…read moremechanic in my home town. While waiting for Sperling's to arrive, I discovered the problem with my vehicle could be quickly corrected. The truck driver was courteous and quite sympathetic to my situation. I was not charged for their service call. I highly recommend Sperling's.

Tom was the best tow truck driver I've ever encountered! Thank you so much for doing your best to…read morebrighten my poopy day!!

FIVE STARS! Sam's Club in Cape Girardeau is fantastic. The staff are friendly, helpful, and…read moreefficient, making shopping a smooth experience. The store is clean, well-organized, and always stocked with everything I need. I especially love the variety and quality of products, from groceries to household items. Definitely one of the best Sam's Club locations I've been to--I highly recommend it!

I like to shop at Sam's. They have a good selection in large quantities…read more They often have items reduced for a period of time, which is a good time to restock your home or business. I use their credit cards which gives good returns

Wanted to purchase a EV in Jackson MO but because of the ice storm, I had to get it transported to…read moreTN. I was fortunate that Rupple was able to perform a pre purchase inspection on the same day I called. The report revealed many issues and saved me from a huge mistake. I'm very impress with the details of the report. Seems like they check everything bumper to bumper. The cost of service was super reasonable. I highly recommend these ex-veterans' thoroughness and professionalism.

I had the oil housing replaced on my Jeep Wrangler at Rupple Auto Service and couldn't be happier…read morewith the experience. Tyler Lockwood was extremely professional and did an excellent job. Not only did he replace the oil housing, but he went above and beyond by thoroughly cleaning all the oil from the undercarriage, which I really appreciated. He also completed a full multipoint inspection and provided clear, written details on what he found in each category, very transparent and helpful. Overall, Rupple Auto Service is a great company to work with. The office staff is super friendly, knowledgeable, and happy to answer any questions. Highly recommend! Kyle