BE WARNED! I experienced getting a surgical wound treated by Nicole. She kept PUSHING for the water treatment therapy, I just needed the surgical wound on my stomach to close. She did a swab and apparently their lab is in Arkansas! I have insurance, very good insurance but imagine my shock when I find out my bill for a swab on my wound has landed me with a nearly $900.00 Bill! I have called several times because I was sure they must have coded it incorrectly, I have BCBS of Texas, but it said Arkansas BCBS. Nope, they send all their labs out of state, which I was not informed of. R3 Wound Care is In-Network so this cost is just insane.The treatment for my wound was a very expensive RX, so I ended up purchasing Medihoney from Amazon. There was no further treatment and then I get a bill for nearly $900.00 . The office has had a GREAT time telling me to call the labs, the lab told me to call the doctors office, the doctors office says they need to send it to corporate to figure out what is going on. Nobody knows: They also have been awful with communicating as I am trying to resolve the matter. I say be warned because a swab like this I could have gone to QUEST diagnostics and paid maybe $35.00 for the swab needed to test for Staphylococcus in the wound. It was also negative for Staph but this NP absolutely took advantage of me as patient. I was told she would be doing a swab for Staph infection and the LAB told me that there were several other tests the NP requested, which I was not informed of and am now expected to pay for. Shady as . Talk about just the worst situation after major surgery, having to deal with recovery, and then this scam. read more