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    R. Scott Smith, DMD - Smith Smiles

    5.0 (1 review)
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    Services - R. Scott Smith, DMD - Smith Smiles

    Orthodontics

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    5 years ago

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    Ludlow Orthodontics

    Ludlow Orthodontics

    5.0(7 reviews)
    5.6 mi

    1494 Days later I can finally say I am done with my Invisalign! Five stars for a successful smile…read more After getting a few quotes from surrounding orthodontist I chose to come here to get Invisalign. Originally known as Feeney Orthodontists I was very pleased with the service over the majority of my time. Now known as Ludlow Orthodontics I can only speak of the last three visits. First visit I was turned off. I remember walking into the office around lunch, no one at the desk so sat down and waited. There was someone in back and even after making eye contact there was no acknowledgement. The session with the doc, Sam, was quick. Took a glance at the chompers and told me to keep up with the bands and 22hours of wearing the Invisalign. The next visit a couple months later it looked like everyone settled in. The ladies behind the counter were welcoming and Sam was more personal. Wrapping up my time here, today was the better of the three visits. Lots of congratulations from everyone and made it seem like they were there from day one. My experience with Invisalign itself went well. Working nights made it easy to keep them on for the recommended 22 hours. I built a good habit to brush my teeth after I eat. Absolutely love! my smile now from what it once was. Would highly recommend in investing the time and money into getting the smile you envision!

    they have the best staff ever they were so friendly and helpful and i would rate them more than 5…read morestars 100%100%100%100%100

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    Ludlow Orthodontics
    Ludlow Orthodontics
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    Reen & Willcutts Orthodontics

    Reen & Willcutts Orthodontics

    3.3(4 reviews)
    6.7 mi

    Be prepared to sit( if you are lucky enough to find a chair) and wait. Running on time is an…read moreongoing issue in the Westfield office. If this happened once, twice, even a hand full of times I could understand. However, this is just how the office runs. A half to an hour behind is not uncommon.

    Ill start off by saying that if I could give them no stars, I would. My experience with this…read moreorthodontist was a nightmare, a nightmare I had to go through on my own as a young teenager since I didn't have the support of my parents. If I sit here and say all the things I experienced, I wouldn't have enough room. What I will say is I never felt like the overall health of my mouth/teeth was a priority to them. I really do believe their goal was the way the teeth looked for a quick "after" pic, and nothing else. I had a bridge on the roof of my mouth and my braces on for too Long and when they removed my braces/bridge, one of the Reens drilled my front teeth including my gums. My gums were always swollen because I was on medication, but they always told me it was my fault lol so the day they removed the braces my gums were covering a lot of my small teeth. On the day the removal when Reen was drilling my teeth and my gums I thought I was going to die. It was very painful, there was blood all over the place. the mother of the kid who was sitting next to me said something because she clearly saw I was in pain, she saw the way he pushed me down on the chair when I tried to get up and she saw all the blood I'm sure. He told her off and told her to mind her business. I should have yelled, but I thought he knew what he was doing. Anyway, years later I am suffering from the drilling he made on my front teeth because he drilled too far and made literal lines, which caused browning/yellowing. It doesn't matter how many times I brush my teeth, when you drill a tooth and make a hole you've already messed up the tooth And I'm sure he knew it but he wanted the outcome for a few minutes to look as if he did a great job. I'm grown now, and I know what they did to me was wrong And illegal. I wish I could go back and stand up for myself. I'm pretty pissed that now I gotta come out of pocket to fix something I already paid to fix. They made my teeth SO MUCH WORSE. I can't smile, I can't laugh without covering my mouth. It's caused so much depression I hate it so bad. please stay with your kids at these apts. watch what they are doing. You are paying them and those are your kids. They wouldn't have any business without you. Sorry the review is all over the place. Thank you for reading!

    Smith Smiles - R. Scott Smith, DMD - DR. SCOTT SMITH, DR. JI LIM, AND THE TEAM AT SMITH SMILES

    Smith Smiles - R. Scott Smith, DMD

    5.0(2 reviews)
    7.7 mi

    I just finished my Invisalign journey through Dr. Smith and his team and I would recommend them to…read moreeveryone. I primarily visited the Enfield office, but when I needed a last minute appointment they were more than willing to get me into any one of their offices. Great care, great team and wonderful practice! Thank you Dr Smith for bringing out my smile!

    Back in the early 80's my children needed orthodontic work and my current dentist at the time…read morerecommended Dr. Smith with a very high level of recommendation. My children were treated by him for braces as well as myself, the mother. His work is outstanding and he follows through with all his patients. My children teeth are beautiful and they have brought their children to Dr. Smith. Two of my grandchildren have already completed treatment and their teeth are gorgeous. I have two other grandchildren now being treated by Dr. Smith. The best part of this review is that I was 35 years when I went into braces and my teeth were beautiful after the treatment. I faithfully wore my retainer every night until I lost it recently. Now in my 70's I went back to Dr. Smith and he made me a new retainer which I faithfully wear every night. I can only tell you that if you want the best of the best then bring your children to Dr. Smith and I promise you will never regret it. He is outstanding and deserves a five star rating. Good Luck in your search for an orthodontist and I certainly hope you pick Dr. Smith!!!!

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    Smith Smiles - R. Scott Smith, DMD - After

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    Smith Smiles - R. Scott Smith, DMD

    Smith Smiles - R. Scott Smith, DMD

    4.4(7 reviews)
    11.8 mi

    You can tell that Dr. Smith is no longer there. Spoke to two different people today due to the fact…read morethat my bill has been paid 100% and they want me to pay more. First girl I spoke to stated that I was right and my bill was paid in full but still tried to get more money from me and when I refused, she told me that she would speak to her manage about the matter. I received a call back in about an hour and this person told me that she heard that I was screaming at the previous person I spoke to. I stated to her that I never raised my voice at all and that the girl I spoke to was not telling her the truth. I was then accused of lying. VERY POOR customer service from office staff. Would NEVER go back there!!

    Dr. Smith and his entire staff are an extraordinary bunch!…read moreDespite the fact that my youngest son has been accompanying his 2 older brothers to Dr. Smith's office for years, he was not happy when we told him it was possibly his turn for braces. Dr. Smith and his entire staff completely turned him around in a matter of seconds! Dr. Smith was telling jokes, doing magic tricks, and chatting it up in his fun, silly way and totally connected with my son. He came home so excited at the prospect of braces! I am grateful for the impressive bedside manner & professionalism everyone who works at the office exhibits. MY 2 older sons have smiles that light up the room, thanks to Dr. Smith and his crew. I would recommend them to anyone who needs braces (or Invisalign!)

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    Smith Smiles - R. Scott Smith, DMD
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    R. Scott Smith, DMD - Smith Smiles - orthodontists - Updated May 2026

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