I love the library's digital catalog for checking out audiobooks. When checking out physical books…read morethey have a drop box located on the exterior of the building to return books. This library is a bit dated and old. So if you are looking for a place to study, they have limited study rooms. There aren't a lot of areas for you to sit and plug in your laptop. If you just need a chair or table without a power source there is ample seating to just sit and read. The ambient lighting is limited.

Love this library. Plenty of space. Lots of selections. Computer classes which wished it was in…read moreevening.

Rather large public library with plenty of books, DVD publications, seats and study areas. Very…read morequiet, clean and not crowded at all in this early Saturday morning.

I honestly wasn't even going to leave a review but i think it's a learning moment for the…read moreadministration side of the library. I've been here two times, first time was great because i wasn't approached by anyone i guess. The staff at the front desk were very kind and helpful. Second time back yesterday, my son and i played quietly for an hour on the puzzle carpet, he had been hearing kids play in a room close to the bathrooms, he asked to play with the kids so we walked over there together and i stood right at the door way watching him, two min go by and the other boys in the room are still loud, my son who just got in that room, was yelled at along with the other boys by the librarian. Now i understand it's a library but these are toddlers. You should've talked to the parents who were sitting right there watching their kids be loud. While i agree its their parents duty i didn't say anything because i know my son was not yelling at all. So I kept quiet, a couple minutes later i walk my son to the bathroom to blow his nose where i had the door open to the hallway, i had just thanked him for being such a quiet kid in the library and have fun playing when we get back. On the way out of the bathroom a white woman in a black shirt, lanyard, shirt bob haircut walks past us, she proceeds to follow me back to the toy room and immediately as I'm trying to back up just to stand to watch my son again, she rudely says to me "you NEED to watch your son" so i turned around and said excuse me because she didn't introduce herself, my back was turned to her, I've never spoken to her before or seen her, and she follows up to tell me i can't be leaving my child unattended. So i immediately stop her and say i don't, he's always with me. She tries to tell me well earlier i saw you, i interrupt her there, because NO, you didn't see me without my kid. I tell her "NO YOU DIDN'T, i stay with my child." And all she says is oh okay then walks away. I have no idea who you are lady but that's not how to approach people. Especially when your asking question to someone for the first time. Don't assume because my Mexican kid and i are around all these other white families that's it's MY child that's acting up unattended. If you heard something about an unattended child, do your due diligence first before barking orders at the wrong one. I will not be coming back here and that's such a shame because the library is great. The admin staff?? You all need to be retrained on how to deal with people. You're lucky my kid was with me. Do better next time lady.

Cool lil public library. Friendly helpful staff and plenty of books to read. The air conditioner…read moreworks. There is enough computers and wifi for everyone. There is little park in the back where you can relax. McDonald's is close by...

Northwest Branch Library has been one of my favorite places to bring my boys, especially throughout…read morethe summer. We've spent hours here at a time, and the atmosphere is always calm, welcoming, and perfect for reading or exploring. Everyone behind the counter is consistently kind, patient, and ready to help with anything we need -- that level of customer service is a true asset to this library. The only thing I wish they had is a few small rooms for silent reading or private meetings. That's really the only thing this location lacks. With that addition, it would be absolutely perfect. Overall, it's a wonderful community space with great staff and a comfortable environment. My boys and I always enjoy our time here.

We have had an issue with SS for 15 months and not one person has attempted to help. We have been…read morepromised a call back so many times its ridiculous, we have been to the office numerous times with the promise that the issue will be taken care of. Even caught an Agent lie when she looked us in the face. This office has the worst employees and it's beyond anything we've ever come across. No-one cares about your situation.

Ok, to start with, let's be honest this is a government office and as in most cases nothing happens…read morefast. My experience and my advice. Get there early!!! Don't come late!!! Book a predetermined appointment time Restrooms are quiet. Security keeps things in line relative to help, order, and quietness. You will be seen in order based on why you're there, not, who got there first. The lobby ( holding area ) is clean and organized. Parking is adequate. The people there are helpful and knowledgeable. ( yes, I know you want to talk on your phone or play loud games. Or talk loud, but it echoes in there - be respectful). All in all, it was a dull life sucking experience, but that was to be expected. Better than going to downtown Houston for sure. Find a new friend and chat to pass the time. Or, brush up on your Spanish.

Absolutely wonderful local library! Many many books and a variety programs for children of all…read moreages. Library cards and privileges are available to out of staters and Jones resources are Libby accessible.

Parking is close enough to pickup spot and they always have parking available. Traffic in and out…read moreduring rush hour is reasonable. Bike parking as well although I overheard some guy complaining his got stolen the other week. But it seems safe to me. Buses depart on time in the morning but during the day they're late sometime. On the return back from downtown they're usually late. Sometimes they don't even show.

I've been using this particular park and ride service since 2013 and have no complaints. I feel…read morelike my vehicle is safe and sound here while I am away at work in downtown Houston. I find that the bus service times are consistent both in the morning as well as afternoon. I've biked to this location on occasion and have had no issue in leaving my bike there either. I feel that the grounds are well maintained and well lit. The location is very convenient to where I live in Kingwood. My commute to this location is maybe five minutes away? It's hard to complain about that. Crossing West Lake Houston Parkway in the afternoons can be challenging. I recommend utilizing the exit the lets out at a traffic light to minimize your waiting time.

I had an outstanding experience with the Montgomery County Fire Marshal Office. We needed help with…read morea time-sensitive fireworks permit, and the staff went above and beyond to make the process smooth and stress-free. Kristin and Andrew were patient, respectful, and incredibly helpful, treating us with understanding and genuine courtesy throughout the entire visit. The atmosphere in the office was welcoming and upbeat, and it was clear that this team truly cares about the people and businesses they serve. Their commitment to the community, combined with their professionalism and positive attitude, made a lasting impression on me. It's interactions like this that remind you how fortunate we are to live in Montgomery County and to have public servants who take such pride in their work.

Loud, unprofessional and rude. The woman in the group of three that visited would not stop yelling…read moreeven after I answered the door and was only 3 feet away from her. No site inspection was performed as they never entered even after being offered. They just stood at the door and yelled. Unfortunately it's Dayton so this is just the standard of behavior. The office does not have anything but a voicemail for phone services. No one offered a card or identified themselves even when asked.

Montgomery County is no longer a small county so the historic courthouse is something more out of…read morethe smaller counties around the state (as Monty used to be) rather than the lumbering giant of now-more-than-just-a-bedroom-community to our immediate north that has wooed big munny Exxxon and other megacorps to headquarter their ops here in this county. Even though the official address is on N. Main you actually can't enter on that side, it's an exit only. Better signage might help out the situation guiding people around to the other side where you actually can enter. It's a historic courthouse so that will tell you about the general milieu. There are steps to get in so if you are with a guest that is in a stroller or wheelchair you need to pick up them and their accompanying apparatus step by step. Last time I was in court here the family in front of me was figuring out a stroller for a wee baby Seamus and a wheelchair for an elderly person possibly named Mallory given the extensive amount of profanity I heard. They looked entirely frustrated with the steps only situation. The lobby inside is tiny since it wasn't designed the way the more modern courthouses were where you could just stand out chatting on your celly with ya girlfriend and snapchatting or whatever else the children are doing these days with their iPhone 99+s. There is enough room to get through security and to get out of the way. If you are meeting someone here you should probably meet them outside the building if they don't know where they are going, or meet them at the front door to your specific court once you get upstairs. The courts (at least two, possibly more) got shuffled since the last time I was here. The specific one I was in was moved around the building but the signs were still in place ALL over the place pointing me to the old location. So I was a bit surprised to find the old signs were wrong and FILTHY LIARS. That was not the court I was supposed to be in. Update yo signage, girlfriend. There is free parking nearby so while it's more than an hour in your automocar from downtown Houston and you are burning up gas and your patience slowly inching north on 45 at least you don't need to take out a third mortgage to pay for daily parking unlike what my life is like on days in Harris County.

Stopped by here on a little trek around Texas my wife and grand baby took a couple of weeks ago. I…read moretry to stop by all the county seats we traveled through to take pictures of the many different Courthouses around the state. We stopped here in Conroe to snag a picture of the 1936 Montgomery County Courthouse located here. It's a nice looking little building shaded by the Oak Trees that have been here for a long time.