They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

Exceptional service. London Motorworks is run by a truly genuine and honest mechanic. I will be…read morerecommending all of my family and friends and will continue to bring our cars to him. Thank you so much! Teresa S.

Engine was misfiring, was told it needed new coils. Picked up and a few days later the same problem…read morehappened. Took the car back to London Motorworks and was told the coils had failed again. To their credit, they were replaced for free. However, it happened 2 more times after that. This last time the car sat there for 4 weeks. No phone calls, zero communication other than when I would call for an update. Each time they said they will get to it next day. Nope, nothing for a whole month. I finally went to pick it up (unfixed) and was lied to about the car. They said they'd been driving it to keep it running, but the battery was completely shot. Now the car still isn't fixed, had to buy a new battery since they let it sit for so long. 0/10 would not recommend if you actually want a solution to your car problems.

Would not recommend. Took the vehicle in with a coolant hose issue. Directed them to the hose…read moreneeding replaced, and they replaced a different hose. Once they replaced the correct hose it was $1600 repair after labor costs. Within one drive it needed to go back to the shop becuase one of the plastic clamps on the hose they had just replaced was already cracked (possibly over tightened the clamp). They don't listen to the customer and over charge. Avoid at all costs.

IF ya do business with these guys, I suggest you first bend over and grab your ankles. They were…read morerecommended by someone, don't recall who it was but..........I took my car, a Crossfire in for diagnostics on an inoperable top operation. That diagnosis cost me twice (2X, near $ 400.00) what other shops charge. I was told that the entire convertible top parts needed to be replaced and the only place to get these parts was from somewhere in California at a price of 3 K, no price on the replacement of said parts until the work was done. They showed me Hydraulic fluid under the car and was told it was from one of my car's leaks. I asked for a printout of the diagnosis; was told, for some reason they could only get the first two pages of printout for my records. To me that smelled. In short, I found a mechanic who replaced the two top cylinders (located in the trunk) for $ 500.00 parts and labor, rebuilt parts from Oregon, not CA. That is the only repairs needed, and the so-called Hydraulic leak was not from my car. IF it had been from my car, it would have been from another source according to my mechanic, the oil spot was not there when they parked my car in the garage, so I was supposed to fall for this ruse. No leaks since then, figure that out? I do not know where and how they get their 5-star reviews but as you can see on YELP there are several 1-star reviews from victims such as me, for me it could have been much worse had I not been suspicious. IF you take your car there, be prepared to give them a blank check.

Take your Volvo to Doug. A man that loves his Euros! Honest and good person all around!read more

I've used Doug's for most of the work I've needed over the last 10 years or so. When my old Volvo's…read moreneed work again this is where I will go. The cost has always been fair.

HIGHLY recommend Peerless Automotive!! I am new to the area…read moreand was looking for an honest local auto shop. Peerless truly exceeded my expectations. They were professional, efficient, clearly and reasonably priced, and genuinely kind. No pressure, no unnecessary recommendations - just honest work. They even helped me swap out my car remote batteries without hesitation. It's rare to find a shop you immediately trust, but this is one of them. I made conversation with a local that's been going to them for years and they confirmed - it's a great shop with good genuine people. I'll be a long-term customer and will be recommending them to everyone!

My wife took her 2022 VW Tiguan in because of an oil light came on. They determined that it was…read morethe oil level sensor that needed to be replaced. She went ahead and had them do it before checking with me. They charged her $657 for a job that takes less than an hour for them to do. I emailed them to see if they had more of a breakdown of the reason for charging so much, but I have never heard anything back from them. Way too expensive!

Great old fashioned service. They work on all cars at a fair price. I will continue taking all our…read morecars to Mark Mazza

I only trust a few shops in all of Kansas City and the team at Mark Mazza are one of them. Yes…read morethey are friendly, yes they have good communication, but what's really important is they understand European sports cars and how to fix them properly and honestly. They have earned my repeat business.

2016 Mercedes-Benz sprinter electrical issue, booked appointment and before my appointment went in…read moreand asked them directly if they still thought they could take care of my issue they said sure all I can tell you if you have electrical problem. This ain't the place to take it. They deal with cookie cutter things and sevice small repairs that they see all the time , basically all they did was the codes . I already had the codes from another mechanic so basically they took my money and did nothing for me and sent me down the road. maybe for wiper blades and oil change they might be able to take care of you. wasted time and money. don't go.

I've been working with AutoDoctors for the last year. They are warm, inviting and encouraging;…read morethey're supportive and engendering of trust. This is not you father's greasy mechanic, they may and do have equivalent awareness yet they go beyond. I would never say this if I didn't have faith: a person with some to little knowledge can trust their car in these people's hands. Thank you to the team I know here, and an especially warm thank you to Kass & Christine. Until the next time I need someone I can trust. Best of wishes

We are so pleased with our experience here! We had our truck at another local mechanics that was…read moregiving us the run around. We called these guys and they said they could get us right in! We had our truck towed there and it was fixed in one day! Great communication and great customer service! Highly recommend!

First time using these folks and we plan on using them in the future. Tamara was super nice and…read morehelpful. Trying to keep the 16 year-old Volvo running is a challenge but they did a great job on the repairs.