I have never given a one-star review. In fact, all my reviews have been five-star and my friends…read moretell me I'm too kind and generous with my reviews and ratings. I'm the type of person that would rather not say anything if the service is so-so. But this company changed that. I spoke to Jose last week. He seemed pleasant over the phone. I called to confirm the estimate he sent over Yelp since I thought it was too low based on other quotes I received. I provided additional details and he increased his price in line with what others were charging. I asked how long Crystal West had been in business since they didn't have any reviews at the time. He said they've been in business for a few months and had 5 reviews, but Yelp was not showing them yet. I told him I love supporting new businesses so I gave him the job. We booked the cleaning service over the phone and he told me to text my email address to his number so he could confirm everything over email. I sent the info as requested via text (to the same phone number used for our calls, which he told me to use for texting as well). I didn't hear back. So I sent a follow-up text to confirm since the date was two days away. I even called him a second time to follow up and he assured me he received the text and was going to send an email confirmation for the booking on 7/20/2022. Both calls were short, but nice and pleasant. However, he never showed up nor did he explain why he never confirmed the booking. Because the service never took place, I can't attest to the quality of cleaning his company provides. I can, however, speak to the level of customer service. It's basic professionalism to respond to text messages or do what you said you're going to do (in this case, confirm the booking and show up.) I understand things do happen. As such, if he could not deliver as he promised over the phone, it would have been the decent thing to at least communicate this. It's Business 101. Or even Common Decency 101. I'd advise you to stay away until they get their act together. I wish all small businesses the best of luck, as it's not easy to try to strike it out on your own. However, starting off this way puts you in a weak position, especially given the power of social media and word of mouth.

Great work Jose and Jasmine! I interviewed a few cleaning companies before going with them…read more They showed up on time eager to get to work. They went over and above and cleaned the small details. I'm a Top Producer Realtor with a team and Crystal West will have all of my business going forward.

Diane was a life saver! Needed the house cleaned for a party and she pulled through. She is very…read moreresponsive when trying to book and is super sweet. We all have our own ways we like stuff cleaned and she is super understanding when we ask to do things our way. If something didn't seem right we would let her know and then she would ask how we liked it and she achieved what we were looking for. thank you !

I hired Premier Maids and I'm so happy! The response to my estimate was fair and very reasonable…read more She was available quickly to come and did an amazing job! I'm so pleased with the work and happy to hire this company to come on a regular basis.

Grime2Shine's customer service is exceptional. Whitney responded immediately to my message. I…read moremessaged late at 9.30pm and I was surprised she responded at that time of night, gave an estimate and came to the property to check her estimate the next day. Her team then cleaned for me the following day. She communicated well the whole time. They worked hard all day for a move-in clean. Even though she quoted 6 hours she stayed for another couple of hours to ensure she finished the job well. I was extremely happy with the service and Whitney will not disappoint.

Whitney was great!! She replied within 2 minutes and was able to provide same day service. We…read moreneeded a deep clean for a studio apartment we moved into today (that had not been cleaned prior to move in). We arrived with all of our stuff and the place was dusty / needed a deep clean from previous owner. We are so thankful for her quick response and allowing us to still be able to get settled in on time! Would 10/10 recommend to a friend!

I used Blitz Cleaning to do a deep cleaning of my newly purchased house before moving in. They did…read morea great job for a great price. I used them again a few months later to do a normal cleaning of the house. They did a great job again for a great price. I am now paying for monthly cleaning services. The cleaners are very friendly, great with working around my husband, dogs, and I while we work from home, and it is very affordable. We never thought we would be willing to pay for a monthly service until we found Blitz Cleaning and we are very happy with our choice!

They do a great job!!! House always smells amazing and looks great!! Billy does so much above and…read morebeyond!! Thanks for all your hard work!!

Top-Notch Janitorial Services is by far one of the BEST cleaning companies out there. My mom…read morepassed away a few years ago, and my siblings and I inherited the house after both parents passed away. So my parent's home has not been kept up properly and needs A LOT of attention. I looked for a company that could come in and help with the beginning stages of getting the house up and back in shape. Too-Notch was one of the companies that responded to my request. I sent a few pictures of the bathroom that was in DIRE need of cleaning. Before showing Eliza and her husband the bathroom, I wanted to warn her of the condition. I told her I know you can only do so much, but whatever you can do, I would greatly appreciate it. She said no problem, they will take care of it. When I tell you they performed a TRUE miracle, that would be an understatement. They went above and beyond my expectations. I cannot thank them enough, and I will definitely use them again. I HIGHLY recommend Top-Notch Cleaners. THANK YOU TOP-NOTCH

Ladies are on-line, friendly, do a great/thorough job...plus they don't mind when my dog Memphis…read morewants to "hang" with them. Also Roger always works with me when I request a date change. Very accommodating and friendly!

Another successful job with Roger and his awesome team. They spent over 7 hours doing a complete…read morecleaning of our rental property. There was not anything more we could have asked for. The job was more involved than Roger or I could have guessed, but Roger stuck by the specifications which we requested and his team was amazing. I look forward to working with them again.

Looking for a cleaning service that is quick + easy to message! Use them! Ezekiel and the ladies…read moreare great and reliable!! The main guy , Ezekiel, can text you back quickly, he is trust worthy and honestly such a nice small business. Ive referred them to all my friends + clients. You will not be disappointed!

I have referred Ezekiel and the ladies to everyone I know. Not only do they do a stellar job…read morecleaning my house from top to bottom, they pay attention to all the small details. But beyond their exceptional work ethic, they are so trustworthy and considerate of our home. Ezekiel is also one of the kindest human beings I have ever met. He's helpful, loves pets, and always shows up with a huge smile. I seriously cannot recommend them enough.

I write this review after requesting an estimate for cleaning. The estimate did not turn out as I…read morewould have hoped so unfortunately I cannot review services. However, I write this review as the owner was gracious and kind when I could not use her services. Kindness goes a long way and I wish her luck and success in her business.

Lavnia and Rod were impeccable from start to finish. Reached out for a quote on Yelp and Lavnia…read morepatiently answered every single question I had. There were no surprises in pricing (flat rate, very reasonable) and Rod reached out when he said he would reach out so communication was excellent. They did a standard cleaning of our 3bd/2ba home and finished up in about three hours. We are looking into possibly using them as a monthly service as well.