After walking 17 miles today on the Camino I was exhausted! Our room wouldn't cool down. We called…read moreand asked for maintenance to come up but were told the AC wasn't on (even though the hallway and reception area was nice and cool) so they would switch our room and they'd be right up with the key to the new room. 15 minutes later still no key so husband had to go get the key. It may not sound like much but at this type of hotel you expect more! We've stayed at three NH Collection hotels in other countries and they were perfect. This one, not so much!!

Right in the heart of Vigo is this beautiful hotel. I walked in and instantly felt it was luxurious…read moreand full of class. The staff were dressed very sharp and had excellent customer service. It wasn't the stuffy, uncomfortable, and overly formal style of luxury - it was a perfect blend of making me feel spoiled yet also at home. The rooms were large with big windows, a well lit bathroom with great ceiling vent, huge showers with hot water and good pressure. The beds were comfortable and gave me a great night's rest after a day of travel. The city of Vigo is generally walkable and this hotel is near several shops and restaurants so it was a great location. We stayed here one night and then hit the Camino de Santiago the next morning. It was a perfect night's sleep before the start of our pilgrimage!

From the owner: Hotel Ciudad de Vigo, hotel de cuatro estrellas en pleno centro de la ciudad de Vigo…read more Su ubicación junto al paseo marítimo, muelle de embarque a las Islas Cies, zona comercial e histórica de la ciudad (menos de 5 minutos del conocido mercado de la Piedra y calle de las Ostreras), hacen del Hotel Ciudad de Vigo el lugar ideal para sus estancias de ocio o trabajo. Para ello ponemos a su disposición nuestras amplias habitaciones dotadas de mesa de trabajo y conexión Wifi gratuita, parking, salones de reuniones y congresos así como una amplia carta de restauración. Contamos con 101 habitaciones, planta de no fumadores y suites completamente equipadas y renovadas: baño completo en mármol, con secador de pelo, hidromasaje, calefacción, aire acondicionado, minibar, televisión con canales vía satélite, caja fuerte individual, teléfono, wifi gratuito y toma de conexión para ordenador,... Dispone de todas las innovaciones y comodidades de un gran Hotel: Cafetería, restaurante, salas de estar, salones de congresos, parking privado, lavandería, servicio despertador, room service ...Cuenta con aire acondicionado en todas las dependencias del Hotel así como de sistema de iluminación automática en pasillos y escaleras, red ADSL inalámbrica, ordenador e impresoras gratuitas para nuestros clientes

My flight got cancelled so I had to find a last minute booking late at night that would accommodate…read moremy animal! This hotel was great! Located in a good area and there were a couple restaurants open that were walking distance (for late night meal) Check in was a breeze - they didn't even ask for a cc for incidentals. The room was spacious (I had two doubles) my only complaint would be the shower. It was not draining very well and next thing you know, the bathroom flooded. Maintenance came up right away to fix the problem. Breakfast in my opinion wasn't so good. No fresh juices. Bf left his jeans in the closet and the hotel called to say they found it. Beds are comfortable and we had a pretty view of the street. When we needed a ride to the airport, the staff called and the taxi came in 2 minutes. I would recommend staying here!

Bad Hotel Experience. There are two half's of this hotel, anything above the 10th floor is in the…read moreOLD building, read as best to avoid. No air conditioning and the windows are locked shut. Filthy carpets, no hot water, all the earmarks of a bad hotel. F-

Great location, comfy bed, good water pressure in the shower. Can get a bit noisy with the street…read moretraffic, but a pair of earplugs does the trick. There's also a cafeteria attached to the lobby, so grab a snack while you check in.