Ugh, can't I do zero stars? Fine then, this solitary star goes to the one friendly guy who I encountered there. Unfortunately, I don't remember his name.
NEVER GO HERE!
Strike 1: They seriously ripped me off when I pawned my New 3DS XL/games. Ok, so all pawn shops can rip ya off at times, but even another pawn shop told me that what this place gave me was super low.
Strike 2: When my grandparents house burned down, my grandpa had some silver jewelry/chains/etc left over from the fire that he (generously) let me sell. It was quite a bit of silver, and it took me HOURS to untangle. Admittedly, the first guy I ever dealt with at this place was cool, but everybody else had a huge attitude problem when I walked in with so much silver for them to sort through. Like, chill out, I did the hard part in untangling all of it, and that's your job; besides that I know you're underpaying me anyway!
Strike 3:
(this is a major one)
So, here's the story... I pawned my MacBook Pro to help out a friend of mine. However, when we got to the pawn shop, I couldn't find my ID, so he told me he'd deal with getting it in pawn. So, he pawns my computer, gets the cash, and hands me the ticket. Well, the plan was for him to go back there with me when it was time to pick it up. That's all fine and good, except for the fact that he died in the interim. I called up this shop explaining the situation to them and told them I could easily prove it's mine through putting an iCloud lock on it and then unlocking it with my iPhone, or I could also call Apple in front of them and prove the serial is tied to my account. All that, plus remember, I still had the ticket. Anyway, they told me I'd have to bring a death certificate. Ok, I guess that's fairly understandable. But then it became "bring his death certificate and a close family member of his". WTF? The dude just died a violent death and you want me to bug his family, who I don't even know, over a laptop? Anyway, I figured that was super crass, so I held off, and hoped to get it back when the pawn ticket expired (yes, they told me I'd have to buy back my own damn property at a mark-up). Unfortunately, after they flat-out refused to give me MY property (which, again, I could easily prove was mine), his sister ended up going in and getting everything he had in pawn out (including, duh, my laptop). I freaked the hell out and the owner, who is the most unhelpful, idiotic, rude motherf**ker on the planet, basically shrugged. Cool dude, thanks for the help. Well, thankfully, I did get his mom's phone number at the funeral, and, as much as I hated to do it, I finally had to just hit her up for my laptop back. The story does have a happy ending in that I did get it back once I proved to the family that it was indeed mine (though my data had been erased, which was a slight annoyance), but what if they wouldn't have been as helpful? This shop would have gladly given my stuff away to a third-party and I would've had no retribution! The owner said that was their policy because they'd had problems in the past with people claiming stuff that wasn't theirs, but, again, THIS WAS NOT AN ITEM WHICH WOULD'VE BEEN HARD TO PROVE MY OWNERSHIP OF. Plus, legally, the ticket holder is entitled to the item anyway! Idiots.
So, in conclusion...
NEVER EVER EVER GO HERE, ok? If you need to pawn, there are much better places with friendlier staff to deal with, or if you just want to flat out sell something, you'd probably get a better amount and less attitude from even a crackhead bum on the street. read more