Terrible service, i thought it would be a decent place but they missed the due date for my watch to…read morebe repaired 3 times!! First they were busy, then they couldn't find a screw and finally they admitted they just forgot Wouldn't go back if i can avoid it

Helped me redesign an earring into a pendent after I lost one earring. Then helped me fix a ring I…read morebent. Very good work and I was very pleased.

Great people great business awesome selection! Have to love great jewelry for great pricesread more

Absolutely terrible experience. I brought in my watch to sell, and instead of dealing with someone…read moreknowledgeable, I was immediately told it was "fake" by staff who clearly had no idea what they were talking about. What makes it worse is that I later took the same watch to Time To Repair where it was inspected and confirmed to be 100% genuine. So either this place lacks basic watch knowledge or they intentionally lowball customers by falsely claiming authentic watches are fake. If you're dealing with luxury watches, you'd expect professionalism and expertise not careless assumptions from people who can't properly authenticate a timepiece. I would never trust this business again.

Some day I will probably forget what they did or what was said, but I will never forget how they…read moremade me feel. "Special!" These beautiful young ladies are angels without wings.

What a beautiful experience it was buying mine and my husband's wedding bands here. Everyone was so…read moresweet and made the decision a lot of fun in trying different styles. If you buy jewelry here, they offer free cleaning so whenever we are in downtown we stop in for our ring cleanings - always so exciting. This last visit they gave us complimentary coffee & tea. They offer so many beautiful pieces and the store itself is gorgeous. A great jewelry shop in the heart of Redlands.

Very Good experience with Tekin Brothers Jewelers. Friendly,…read morehelpful and most important, excellent work and fair pricing. It took about a month to make my engagement ring and was absolutely worth the wait. Price was arranged and they simply did what they agreed to and the ring was exactly what was imagined. Absolutely will use in the future.

What went well??? Absolutely everything!!! Mr. Tekin is a master jeweler and a consummate…read moreprofessional. Once you enter, you are treated like royalty. Mr. Tekin has immense knowledge that he shares with you so that you get the perfect piece of jewelry. Don't go anywhere else for jewelry or watch repair. You will be glad you went to Tekin Brothers!!

I am so happy I came across Redlands Jewelers. Working with Jessi, my jeweler, has been the best…read moreexperience I've ever had. My custom ring was definitely a lot of back and forth, but she made it absolutely perfect exactly how I envisioned it. Honestly, the ring looks like it came straight out of a Disney movie. OMGOSH The way it sparkles Jessi is incredibly knowledgeable, patient, and truly talented. I will recommend her over and over again. I've been to Daniel's (where the quality just isn't there), Ice on the Ring, Helzberg, and Jared, and none of them felt honest or genuine. The moment I walked into Redlands Jewelers, I felt right at home. The owner is also very friendly and extremely welcoming. I'm now shopping for a wedding band, and there's no doubt I'll be going with Jessi again. I absolutely love my ring and couldn't be happier. Thank you so much, Jessi.

You guys, I'm sorry to report this, but today, I went to try and see about having a watch battery…read morereplaced, and didn't have a great experience. Got let in and no one looked up to acknowledge me. The staff were assisting other customers, no biggie, but to not even say "we'll be right with you" or any sort of acknowledgment is disappointing. I stood at a display case for a good 3-4 minutes and still no acknowledgement. A little customer service goes a long way. They'll get it right next time, I'm sure. I will add that I would still recommend you visit this jeweler because they're a local business who offer quality jewels and other great services. Today was just a little miss in customer service. It happens to the best of us.

Ozel is a family business. It was really nice to meet everyone and they we're all so kind. They are…read morelocated in downtown Redlands, at the corner of Redlands and State. We took our 6-month old baby here to get her ears pierced. We didn't realize they closed at 5 pm on a Saturday, but called the day of and Esther was able to see us, even after closing. We wanted to make sure it was as sterile as possible. The sealed kit comes with the jewelry already in the applicator - no needles and guns! Pricing is $80-150, depending on the jewelry/metal you want. Esther was amazingly patient and quick. She made sure we were good with placement and pierced her ears as fast as possible. We are so grateful we found this place! We highly recommend to other parents!!!

WOW! We love this jewelry store. Where do I start?! Well my 4 month old got her ears pierced for…read morethe first time today. Esther made sure it was sanitary, quick, smooth, and perfect! They are so welcoming, kind, and make your experience feel so hospitable with drinks. She walks you through the entire process and is always willing to go above and beyond even by offering to make anything custom just for you. If you are looking for a place to pierce your baby's ears, i HIGHLY recommend here with Esther. You and your babies deserve the best treatment and pieces! (Plus they have sooo many pieces to shop from with soo many custom options). THANK YOU OZEL FAMILY! (Pics of baby girl before and after. Plus she got a certificate for her first diamonds and first piercings)

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

We placed our beautiful ring on layby in December,got it out last Saturday prior to Sunday wedding…read more Devon and staff treated us very well.They were professional and welcoming.10/10 for service and the ring is beautiful!!!We will be buying our jewellery from him always.Thank you for treating us well.

From the owner: Gold, Diamonds, Silver, Watches. Jewelry Repair while you…read morewait. No credit financing. Build your credit.

My boyfriend accidentally broke his eyeglasses frame specifically the pad arm. We luckily were able…read moreto find Michael's repair shop the next day and Michael was able to help complete the repair within an hour. Additionally to the repair he went above and beyond to fix the frames ! I really appreciated his service and the cost was reasonable , if I ever needed to have a frame repair ( I hope that it doesn't happen again) I will be a returning customer.

The arm of my glasses snapped off and every eyeglasses repair location we called said the small…read morehinge piece could not be fixed to reattach the arm. I brought them into Michael Dickey Design Jeweler and he easily fixed it same day, within the next hour, for very reasonable price. Amazing job!

My fiance and I have been to multiple local jewelers around IE, and we stuck with Queens.... BEST…read moreDECISION. Immediately when I walked in, I kinda knew they were the right people to work with. They were very inviting. Plus, it helped that we had family members who have worked with them before and also had a good experience. It's funny because the owners actually remembered our family members! My fiance showed them the inspo that's attached to this review, and they were so helpful. I was there to make sure they sized my finger. After seeing it in person, I wanted to cry. They did so well. It's so beautiful!!! Trust me. They will work with you and whatever your budget may be. They'll show you options and if you can't find it in stores, then they will make it for you!!! Give this place a visit. You won't regret it! Tip: if you show up and the door is locked even though it's within their open hours, just knock. They're most likely in the back room. That happened to us. They just came out and unlocked it for us. If not, just call.

Queens Jewelers is a wonderful family-owned business here in Redlands. Alexia met with me on…read morenumerous separate occasions to go over my specific vision for my engagement ring, and it was executed beautifully! Down to the cathedral setting and hand engraved band, every detail was perfect. I fully recommend this business.