Everything went well with this lawnmower repair shop. They delivered on their promise, by servicing…read moremy lawnmower in a timely manner, with a very reasonable price, and friendly service.

Great customer service with many years of experience! He is very helpful and I have been going to…read morehim for years!

This is the place I go for quality repairs and an honest opinion. I have been going here for the…read morelast four years. It is a long way across town, but it's worth it. The repairs are always complete and the sharpening a miraculous difference in the look of the cut. Nice service and a warm smile.

I called this place to look for a battery for our generator. Ann was very helpful and pointed me in…read morethe right direction. Thank you Ann for the great customer service!! From, Your future customer.

If I could give a -5, I would. Warning do not take anything there for repair because they lie about…read moreit. They had my equipment for over two months. They lost parts and then claimed those parts were never brought in. When I pressed the issue they said oh yeah OK we'll order them at our cost and kept having excuses for why the parts order never came in . Waited 2 months for the parts to finally arrive but they lied about it the whole time. The people on the phone are very rude not apologetic at all for losing parts and making excuses. Additionally, it looked like my equipment had been used because when it was brought in, it was totally clean and when I got it back, it was filthy.

Picked up a Vacuum Excavator (VE), to take back over the 5 in SCV, and dealt with Eric and Lawrence…read morewhen picking it up with my F150 Power Boost. They wanted to make sure my truck could tow the 10,000 pound VE. They were real cool about it, just wanted to verify for themselves for safety reasons, for me and their equipment. Super easy guys to work with. Returning it dealing with Joe and Adrian. I couldn't figure out where to fill up the diesel genny! Another home run hit for the Gents at Sunbelt, they gave me the option to show me so I could get gas or they could take care of it, which I think is super cool. Thanks guys!

Sunbelt was very helpful and their tractor was in excellent condition! When it came to picking it…read moreup they were very understanding about not bringing the semi on our dirt road as it had just rained after flattening it (huge mess already, maybe we will need to use the tractor again ‍). I don't remember the name of the person who picked up the tractor but he was so kind!The battery was dead so I drove to the gate and took him where the tractor was. He quickly got it running, up to the gate and loaded within 10 minutes!

Jerry Oliva and the Berchtold team are the best! We knew we needed a new beast and Jerry helped us…read morefigure out the right machine! Great service, great prices, always a great experience.

As you can see from the past reviews the entire staff here has been a joke for years!…read more From the front dest to the financing department no one has morals. They are racist, rude and very discriminative to who they want to serve. A 745 credit score wont get you approved but the right skin color will. After being told I was denied approved denied then approved. Joel who was shady from the time I walked in sold me a defective 2023 excavator that broke down after 5 months with 28hr on it. Now Berchtold WILL NOT HONOR THE WARRANTY on a brand new machine. These cowards who cant have a conversation are being lead by the General Manager who hangs up the phone when confronted like a child. Legal action already being taken.

The people were nice...that's about all the good I can say. Their damage waiver policy is outright…read morehighway robbery. Be sure to get it from them before renting anything from them, they never even provided me a copy to review when initially agreeing to the rental. Had a wheel bend on a backhoe while fixing some damaged roads, they had someone come out and replace it the next day. I figured I paid for the damage waiver so didn't expect it to cost much. Well, they charged nearly three grand for just the repair. Had I gone with Herc Rentals, the entire cost of damage would have been waived. Ahern Rentals, United Rentals and Sunbelt Rentals charges just 10% of the damage. Those companies make their policies very clear and public, it's right on their website. I didn't even find out about H&E's $2500 deductible until after the fact; they had never informed me about the details of their damage waiver policy. Not only that, these guys charged more for the repair travel cost with a 1 ton pickup than the 40ft flatbed they sent to drop off and pick up all the equipment. Add insult to injury, over $1200 in labor to replace a wheel that took all 15 minutes, I mean it's a few minutes lifting the vehicle with a bottle jack, popping off lug nuts, removing existing wheel, putting new one on, putting lug nuts back on and lowering the jack, how absurd is that? Went with H&E to save a few bucks, ended up costing more than twice as much as the other guys. Never again, it's disingenuous at best for them to charge more than their competitors for damages despite paying the damage waiver fee and outright robbery to charge whatever they feel appropriate for the repair. Just run away from these guys, any other company has better policies and are upfront and forthright about it!