They had treats for my pet dogs. The only issue I had was no one was at the registers door 10…read moreminutes. The young lady from grooming came and checked out several customers. The other staff did not have any concern as to whether you could check out or not. Not the regular in the wells crew.

I do not recommend! This was my first time making an appointment for my three pups and one of my…read moregirl pups had an incident with one of the groomers while they were treating her. I got one phone call stating that they were taking her to Rockwall urgent care which 40 miles from where we live. They said they would keep me posted in between that time the whole hour and a half. I got no interaction. The only message I got that was my pup was ready and when I got to the store, she was not there and they told me that she was at Rockwall with the individual that transporter her there They asked me if I heard from that person and I said no this is why I'm here and I thought she was ready. They did not charge me for her haircut and they gave me the address where I needed to pick her up the entire time. I thought my pup was at least treated with a haircut when I got to the urgent care She looked bad. Her haircut was halfway done. They didn't even have the decency to tell me that they didn't finish. This was bad! I was so worried but thankful the vet took care of the mistake that groomer did! I will never go there again and stay with Anna my personal groomer who is great but was under the weather at the time

If I could give this place 6 stars, I would. At first, I was hesitant since the store is in the…read moremiddle of a residential area and hidden behind a house. I was pleasantly surprised as I walked into what seemed like another world. The room was filled with reptiles and fish galore. The owners, Evan and Sue, are very friendly and knowledgeable about the animals Tim their store. We came in to buy a bearded dragon, but walked away with a snake! Sue spent more than half an hour just talking to us, letting us handle the snakes and answering the myriad of questions we threw at her. She put us at ease and we walked away confident that we can have a happy pet snake. They stock mice as well, so we picked up a few for feed. I'm definitely coming back for any reptile pet needs or questions.

beyond bad service!!!! First it is a house with a barn out back 2nd I got pest snails from her…read moreplants 3rd she berated me when I brought it to her attention she told me she knows everything and I am new and couldn't know it came from her place ( it was only place I bought plants and fish for my tank from) so skip this place the bully culture she has created is beyond pathetic

Annesley does a great job with our Pinto Bean! Great place, clean atmosphere, very affordable!read more

I take my dog there they're really good with my gizmo The groomer is awesome. She has a lot of…read moreexperience and she's very good with my dog. She has patience the people that work in the other part there very sweet and kind and I always that as if you need help find anything.

I'm overjoyed and lucky I was paired with Valen. I credit my dog's great demeanor to Valen's…read moreexpertise on dog training and behavior. It is well worth the investment! My puppy started Puppy 1 pretty young (11 weeks) but it helped me learn to train. I then did Puppy 2 and it helped reinforce good behavior and gave my dog opportunity to stay socialized with other people and pups. This is my first dog where Im solely responsible for training and I'm very thankful to Valen for helping me mold my dog to where she is now. My pup is part of the family and is lightyears ahead of other dogs who haven't benefitted from this training. It exceeded my expectations. This training gave me the tools to recognize behaviors, be informed on nutrition, and confidently train my dogs. In short months, my dog knows the basis and more, is potty trained, and I can safely take her anywhere. Thank you, Valen for all of your hard work!!

Customer service is awful. First time going to the store to…read morebuy a fish for my daughter - employee told me that the fish would die because the tank we have isn't good enough (1.5gallon) that we've kept our Beta fish in for years with no problems. Ended up leaving with nothing. Second time going to this location the same thing happened as I was getting a Beta fish. I asked the employee about a filter for our tank and all she proceeded to tell me is how my fish would die in a 1.5 gallon tank - I never asked her about the fish. Only the filters. It was the same employee both times and honestly her attitude is beyond rude. We bought the fish anyway and have had no problems. Will not return to this location.

Just had a dog food emergency and i was too far from my typical petco/petsmart location so i…read moredecided to spend a little more and go to this dog boutique a few doors from my office and i was shocked at how helpful they were. And to my surprise it was a lot cheaper for way better quality food and on the way out i got some cute dog cookies. My dog Charlie absolutely loved both and you gained a new loyal customer!!! Thank you again!!

Upper paw is truly the best pet shop in Dallas. So helpful and so nice. Support local businesses!!!!read more

I was visiting my niece last week in Texas and we happened to go to the store. The girl named Tati…read morewas in extremely aGREAT HELP!! She was so helpful to us and on top of that extremely funny and nice to be around. That girl needs a raise for a fact . My niece continues to go there now just because of her. I'll come back​

in the grooming department is fantastic. She large dogs with ease. Always pleasant to deal with.read more

This review is for the grooming department- it is so hard for me to find someone that I trust with…read moremy dog. He has high anxiety with anyone other than my husband and myself. When I scheduled an appointment for his first professional nail grind a few months ago I was unsure of how it was going to go Desiree, one of the groomers was very reassuring and allowed me to stay with my dog while she did his nails in the Self Bathe area. Knowing that we have a place to go where he is taken care of means the world to us! Here's a sweet picture of him after one of his baths! He is clearly not a fan of the blow dryer either.

I love Paw of the family!! We moved here 3 years ago and I was happy for find a local small…read morebusiness to get my products for my dogs from! The staff is soo friendly and knowledgeable! Alex groomed Mooky today and he was soo happy w her!!

Jerry owner/operator is very well acquainted for many years with pet products and ingredients that…read moreare necessary to maintain best animal/pets health in dry-food and skin care. He also carries a face and skin care line that he creates himself using top quality ingredients. It has been very good for my dry skin. His itch lotion/oil solution has helped me a lot with itchy damaged skin. All items are very reasonable priced. He kindly underprices the sale price of Taste of the Wild products for his customers benefit. A very Good business culture. You can't miss his huge Yellow and red sign on the west side of the 64 between Canton and Ben Wheeler :)