From start to finish very professional and detail oriented. Worked with my Home Warranty company…read moreand always kept in touch about parts, arrival, and completion of job. I would use again and would definitely recommend!

Fantastic company. Our refrigerator stopped cooling on a Sunday afternoon. We left a message first…read morething Monday morning and All Star Appliance promptly called us back. They set up an appointment for the same day and came out within the window given. Levi quickly diagnosed the issue. It turned out to be an item under warranty. Nikki went to bat for us with GE as they were a pain to deal with. Their follow up was fantastic and they kept us informed along the way. In the end, we had to have GE do the repair...but I would not hesitate to call All Star Appliance for any future appliance repairs as they went above and beyond for us with GE to make sure we were taken care of.

Our microwave oven broke on us this week at our home in St George. I called several companies and…read morewas apprehensive and frustrated as they either did not have what I needed in stock, a long delay or wanted to charge for an estimate. I called Appliance Wholesalers Plus and spoke with Rustyn. He was extremely knowledgeable in what I needed, and very kind and professional. He provided me with a few options, and we soon agreed on what was needed. Ian, the manager, also very kind and professional set up an installation the very next day. David, showed up, with a "can-do" attitude and with a very kind and professional demeanor. It's been a while since I've met a young person with the willingness to please us and ensure we were satisfied with his work. The configuration which the microwave sat was not your "traditional style." At first it did not appear that it was going to work. I was looking at the possibility of paying a carpenter for modifications. David was incredibly talented with modifying/customizing the unit on site and had it completed within a little over hour. I cannot emphasize how nice to see such a talented young man who really aimed to please their clients. I will use Appliance Wholesalers Plus in the future when in need and would highly recommend them to anyone in need of appliances. True professionals! Thank you all at Appliance Wholesalers Plus for your kindness and professional service!

We have had 2 service interactions with Travis and Danielle in the last couple years. Once with…read moreour dishwasher at our home and another with a rental. We are so impressed with the professional and personal attention Danielle provided and Travis is beyond impeccable! He's thorough, knowledgeable and very personable! We are grateful for their outstanding support!

Can't recommend Konnor B. With Best Buy Washington,Utah enough. He worked with us extensively to…read moreget the best price possible on 8 different appliances. He worked with price matching and all. Dealt with us changing our minds and kept a great attitude through it all. Saved us over $2000 total and helped us out with a pick up date in the future so we could plan a date to get it all.

I scheduled a TV installation for my husband's Father's day gift and they called the day of the…read moreinstallation and cancelled the appointment without giving any reason. So my husband's wonderful Father's day has been ruined by Best Buy not being willing to live by their commitments. If I could get the TV from someplace I would definitely do that in the future. Really ruined out day. Don't take them at their word!

Our refrigerator fan motor seemed to be cycling on and off erratically, but the fridge and freezer…read morecontinued to hold their normal temperatures. We called "Mr Appliance" and John showed up that same afternoon. John proceeded to methodically run through several diagnostic tests, all the while explaining to me what he was testing and what the test results meant. This process took John almost an hour. When he was finished, he concluded that the fridge was operating normally and he could find nothing wrong with it. I appreciated John's patience and candor. WHAT A REFRESHING EXPERIENCE!!!

Disagree with Ked.N review of 1 star 100% . If his location of Auroa, UT was the service location,…read morethis town is 4-1/2 hours round trip from St George. Trip charge. Did you call someone in Richfield? I have used them before for dryer and icemaker; very satisfied. Called today for a new gasket on leaking 12 years old Kenmore Washer and they offered same day service.

Very quick response and issue fixed quickly and right the first time. Very professional and highly…read morerecommended.

EDIT FOR RESPONSE: NOTHING HE REPLIED IS TRUE. IT WAS NOT AN…read moreODOR YOU INCOMPETENT "HANDYMAN" thanks for your message David. As you know I rented and actually it was not a bad smell it was a wash plate that needed replacement for debris I'm not sure you have your customers straight either haha. Maybe get a better CRM system. You came out PAID AND THEN TOLD ME I HAD TO PURCHASE A CLEANER THAT NOT ONLY DID NOTHING YOU DID NOTHING TO FIX THE ISSUE. You don't work for free or for pay it seems. you can't fix a lightbulb. You threatened me on the phone. You never reached out to the property to come back out or schedule again I had to reach out to my property manager who is awesome multiple times. Then after telling me the solution would be the fix for sure you said nothing worked. Needless to say another company came out and got it fixed first try for half your price to just move a sock and tell me what to purchase lol. You and your company are a joke. Not only is David incompetent he is a scam. I had him called out for a wash plate that was needing replaced and he and his pal he showed up late with did nothing but tell me to purchase a cleaner that did as much as his pal did. I called to tell him and he not only argued with me but then threatened me on the phone. Hands down most unprofessional human I've ever met. Needless to say another tech later through a different company and it was fixed. Don't use this guy if you need something done however if you want a sock removed from behind your dryer for $200 this is the clown act for you.

It definitely appears that the experience (good or bad) you have is going to be based many times on…read morethe one or two people you encounter when shopping at just about any store. My experience with a sales agent at the Pro-desk, Wes Adams was excellent. I'm a first-time shed builder and had been gathering a lot of information using AI, I know, I know, but I use it mainly to get ideas then run them past those who have had experience in those fields. Wes (has considerable experience in construction) and asked me if I needed any help, so I told him what I was doing and needed some expert advice on a couple of things, and as usual, I was overthinking a lot of it. Wes simplified what I was attempting to accomplish and it all finally made perfect sense to me. I ended up purchasing just north of $800 dollars of product from Lowes and my project now is turning out great! Couldn't have done it without his advice. Thanks Wes. I really appreciate your help.

No one ever helps me in this store. I've gone there three times and only ever got a self check out…read morewoman say "thanks for coming in". Poor cell coverage in the store often means I cant even search for the location of the product I'm searching for. Very frustrating experience. I wont be back ever.

I've had to wait 10-15 minutes multiple times to get someone to unlock tools and have been told…read moresomeone was on the way but never showed up. (Ended up going to find a random worker to help) and apparently the pro desk can't print receipts that are within the last 30 days? (Was told they don't have access)

Don't plan on getting help with the saw at this location. Last time I needed something cut, I…read morewaited 45 minutes and finally got help the fourth time I asked. I've waited 22 minutes today and asked twice. Sadly, the saw is broken at Lowe's or I would have gone there instead. The employees are aware this is an issue because the first one I asked sent out the request then told me good luck getting anyone to come. The other issue is 90% of the time, products are not in the aisle and bay where the app says they will be.

I am a first time home buyer so I do not have a lot of knowledge when it comes to fixing appliances…read moreor other house issues. But when I called Josh he was on time very polite and took his time explaining what was wrong with my washer. Josh also offered great advice with another appliance I was having an issue with, long story short I will be calling Josh back to do the work on that other appliance as well. Thank you so much Josh!!

Josh arrived early, was pleasant, got to work and charged a fair price to fix the compressor fan on…read moreour refrigerator. There was no pressure to upgrade service or parts or replace our refrigerator. I appreciate his good work and will use him again!