As far as sales go... if you coupon this is a good Walgreen's.. it's always kept tidy and the items…read moreI am using coupons on are in stock 9/10. When the lines get long they are quick to open a second register and I truly appreciate that. Sometimes.. I even catch a clearance item or two.

AMAZING customer service! I came here after 3 stops at CVS…read morefor passport pictures that all failed. Their photography center employee was super helpful plus bilingual! He was speedy in taking my 18 mo picture he commented it would take like 30 minutes which was no problem ( technology takes it time) he ended up not taking long at all! He also did show me the picture system approval before printing and also a digital copy for the same price as CVS

I am giving this Walgreen's a 4 star off customer service alone... there's always someone that…read morehelps me in this store. They are always kind, and take time to assist me with no rush. I choose not to coupon here much, bc there tends to be lots of out of stocks (hooray for yall) but the customer service is still great

I have been coming to this Walgreens for 18 years. They are so nice and friendly and very…read moreknowledgeable of all the products. The cashier Elizabeth has been there forever and she is so nice and friendly. I wish all the cashiers at all the Walgreens were as nice as Elizabeth, she makes everybody's day. The pharmacy here is really good. I get all my prescriptions filled at this pharmacy.

I am leaving this feedback specifically for a helpful and wonderful customer service demonstrated…read moreby an employee called Davila. I came in contact with other representatives in the store, who were unfortunately not willing to go the extra mile. Davila not only was helpful but was caring! Thank you!

I stood at the counter directly in front of a pharmacy employee for 10 minutes without them even…read moregreeting me or knowledgeIng me. When I asked if I was at the correct window she rudely answered by saying she will be with me in a minute. Waited another five and decided this wasn't worth my time. Worst customer service an incredibly rude staff. Do not go here unless you got a lot of time to waste. By the way, went to H-E-B across the street. Got what I needed for significantly lower price. Walgreens 4081 N Mays St, Round Rock, TX 78665. 2:30 pm 10/20

Pharmacist Victoria and Tech Maria are the most professional and polite ever. Walgreens is lucky to…read more have them represent the company. My Flu shot was seamless and easy to communicate with both. True Superstars! Kenny Garcia

This location at University drive is the worst pharmacy --incompetence is the main word for all!!!…read more...and a bunch of morons. There were 10 people waiting in line 15-20 minutes & the Phar Assistant decides to start putting away prescriptions in the bins--the one with 2 earrings in her upper cheek--is a complete idiot! Customer Service comes first-- always! this Walgreens is the pits and will never get my business again---6 people and no one can seem to manage one small pharmacy--Im glad to read the other reviews that give the same disdain for this group of losers!

Since you can't be honest about how bad this place. Every employee in the pharmacy went full…read moresimple Jack. It's as if they want to come in last common sense race. They are slow and if you need something right away good luck. It might be a couple days later.

My wife got shot at the Walgreens... covid shot that is!…read more It was really simple to get on line and go to their sight... then look up apt times and schedules... set it up and kaboom! She was in! My wife is a severe asthmatic and we have done nothing, gone nowhere, and haven't been around anybody fir over a year!! Just the idea of getting the shot was liberating for her. This Walgreens had it going on... a line up and knock it down type performance... we were in and out in 15 mins. The people were nice and efficient. Just be sure to fill out your papers, like she did, ahead of time. It will save 15 mins for sure. Come on this shot ain't nothing! Get on line, get schedule, and let's kick this covid thing in its A**!!

I've really grown to like this place and I'm finding myself stopping here more often to save the…read morehassles of dodging traffic to/at big markets. The service is great, the pharmacy fast and efficient and the shelves well stocked with diverse selection merchandise. This Walgreens takes me back to the old 'neighborhood' drug stores. Not soda fountains and burgers old -- but the Gus's Drugs we used to have and then the old Eckerd's. Plus, the pharmacy is thoroughly modern and efficient. They've got everything you can imagine (or couldn't have imagined) on the shelves which always makes drug stores like this interesting to browse. Their neat shelves have everything from heated, vibrating foot massaging contraptions to ice cream treats. Greeting cards are offered in enormous variety. If you've got a fever and the only cure is more cowbell....well, they don't have cowbells. But probably a cow plush and 50 cures for flu and cold. THE PHARMACY is very good and offers steep discounts with insurance or various programs they can guide you toward. They use automated call/text for prescription arrivals and notice when it's been picked up. They also offer all seasonal shots. I find the staff courteous and quick to serve. I won't dock points for not having cowbells, but I'll look for Bluebell ice cream or a competitor next time I'm in as I find myself utilizing their convenience more frequently.

The pharmacist was rude. The team doesn't want to help…read more I've been to 5 different Walgreens.

I called this pharmacy to ask a question about one of my prescriptions. Someone picked up, did not…read morespeak, and placed me on hold. After a while of listening to hold music, the phone rang again, and I was unceremoniously placed back on hold without anyone speaking to me. This happened 8 TIMES IN A ROW before someone finally came on the line. So basically, I sat on hold for 30 minutes just to ask a question that took 30 seconds to answer.

I'm not sure why this particular Walgreens is scored low on Yelp. I went around 9pm on a Saturday…read more It was pretty empty and everything was stocked. I was killing some time before meeting friends. So went through every aisle. It seemed very cleaned, stocked and the staff was friendly. One asked if I needed anything and I told them I just killing time. I had a great chat with my cashier because I ended up spending $100 on a time killing trip. I only gave them 4 stars because the re was customers in the front not wearing mask. That didn't bother me but the fact the sign says mandatory I would like for establishments to abide by that. The customers removed themselves after my harsh glare at them. They came back in with mask on. A pretty convenient Walgreens on 79.

usually don't waste my time leaving reviews, but after what I've been through two days in a row at…read morethis pharmacy, I feel like I have no choice. If they won't hear me in person, then I'll make sure I'm heard here. This experience was not just frustrating -- it was exhausting, humiliating, and disrespectful of my time, health, and basic needs. I went to pick up my prescription on my lunch break -- which is the only real meal I get in my day -- because I needed my medication to feel better and function. Instead of helping me, the staff gave me attitude for a mistake they made, wasted over 20 minutes of my time, and then told me I'd still need to wait longer while they "check with my doctor." Why even have the prescription in the first place if you're not going to fill it? So not only did I miss my lunch, but I also left without my medication. My time clearly meant nothing to them. The attitude, the lack of urgency, the dismissiveness -- it felt like, "Let's just get rid of you, we don't care." That's how they treat people here. And it didn't end there. I was so frustrated I called Walgreens online support afterward. Same story. They acted like they cared, said I'd get a call back -- nothing. I called again around 9 PM, sat on the phone until about 9:20, only to be told they "can't escalate" because they close at 9. So why was I even on the line with them? Why waste my time again just to tell me it's too late? So here I am -- needing to take my medication before bed because otherwise I'll wake up dizzy and sick -- and I still don't have it. I even called another pharmacy to see if they could help, but they didn't have it in stock. All of this chaos was caused by Walgreens' mistakes, but I'm the one who had to pay for it. I'm the one who had to be "understanding" while they dismissed me, wasted my time, ruined my day, and left me without the medication I need to function. What hurts most is that Walgreens used to stand for something. I trusted this company. I even once wanted to work here because of its history and values. But after this? It's clear Walgreens isn't about people anymore. It's about profit, shortcuts, and pretending to care while patients suffer. The Round Rock pharmacy team at store #799 has been careless, unhelpful, and completely unprofessional. And corporate support wasn't any better. Walgreens failed me on every level today -- as a customer, as a patient, and as a human being. At this point, I finally understand why people are switching to CVS.

I don't like leaving low-star reviews unless things are really atrocious. This one is almost there…read more It's actually a two and a half star review, but I honestly can't bring myself to round it up to three. It's not that this is a terrible Walgreens. I'm truly glad it was there because my girlfriend needed something over the counter in a hurry late one night and they were still open. But when you drive up 15 minutes before closing and the exterior and entrance lighting makes you think it's already closed, that's kind of off-putting. Seriously, I almost didn't go in because there are already signs half blocking the door. But yet they were in fact open. Also when you walk in trying to make a quick purchase knowing the store employees want to get out of there on time, and they are unhelpful in locating an item quickly, that's off-putting. I think one of the problems is that they're trying to run this store with too few staff In a busy area of town on two major arterials. Add to that that that it's kind of hard to access the business coming northbound on Grand Avenue, and you get the picture I'd rather be anywhere else. And to think I passed up a more convenient CVS for this. C'mon Walgreens! Whatever happened to your Good To Great legendary image? Not recommended.

We use Walgreens because our insurance requires it, but that is not a problem. The staff,…read moreespecially the pharmacy staff, are friendly and helpful. The only problem I have is that prescriptions are filled from a central hub and it sometimes takes two or more days for them to get to the local store.

It really depends on what staff they have. Sometimes the service is great. But when it's not it is…read morereally bad. When they make a mistake they will find every reason in the book why it's your fault. Don't trust their phone system. Always call the next day to make sure they got it because usually they don't have it. Especially if your Dr. Takes up to 72 hours to call them in. You will end up without your medication when you need it. This has happened to me three months in a row. Very frustrating.