They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

These guys are awesome. I needed a TV mounted at my parents' house, and even though it was already…read morelate, I contacted them and received a response right away. The technician Igor arrived on time and was super friendly. He helped my parents choose the best height for the TV. The installation took about 40 minutes. He vacuumed after himself, set up the TV, and explained how everything works. I'm glad I chose this company and will definitely recommend them to my friends.

I am incredibly impressed with Installation King! I needed a 65-inch TV mounted on a very tight…read moreschedule, and their response time was phenomenal. They were able to accommodate a same-day installation, and the communication during the scheduling process was swift and right on point. The entire scheduling process was so professional, swift, and responsive that I had the appointment confirmed before my coffee was even ready at the coffee shop - it literally took less than 10 minutes from start to finish, Tatiana is a rockstar, sublime and absolutely stellar. I especially appreciated their attention to detail; they were very thorough in asking about my preferences for the exact spot, height, and viewing angle. The execution was flawless. If you need professional, high-quality service with a fast turnaround in Tustin, I cannot recommend them enough. Worth every penny.

I brought my dead Sony watchman color crt tv to this shop for repair…read more He was fast and honest Brought my crt tv back to life Would recommend this shop

I own three Microscope LED units for my Global Dental microscopes. Unfortunately, these units are…read morepoorly supported--no replacement parts are available from the manufacturer, and once the 3-year warranty expires, a failure means paying $2,800 plus tax and shipping for a new one. Ouch. Over the last few years, I've had to replace multiple units, as they all seemed to fail after about four years. I tried two electronic repair services (including one connected to an electronics supplier in Costa Mesa) but had no luck. Recently, when my wife told me yet another light was failing--and since she relies on them working perfectly--I started searching again for a reliable repair shop. Newport TV VCR Repair was honestly my last thought, since I assumed they wouldn't know how to handle specialized medical lighting. But when the last light went down and we were about to order costly replacements, I decided to give them a try. I had already tested a re-manufactured unit from eBay, but it was nowhere near the right brightness. Newport TV VCR Repair was nearby, and I was in a rush, so I called Bill. When I brought the three lights in, Bill admitted he'd rather not take on the job, but said if I wanted, he could do a full diagnostic for a fee. I agreed. A few days later, right on schedule, he called back. He believed he could repair them but would need to order parts. If the repairs worked, I'd pay him; if not, I'd just be out the diagnostic fee. Sure enough, Bill repaired two units successfully (currently working on the last which got more damaged by the other repair shops). He even walked me through the work--replacing chips (and programming them), a surface-mount capacitor, blown board trace and even correcting an incorrectly installed MOSFET. The lights now work flawlessly. Bill is incredible. This is far beyond simple AV repair--his skill, honesty, and thoroughness are rare to find. If you need electronics repair, take your equipment here. I'm very glad I did. If you are a Global Dental Microscope LED owner who needs to get a repair and found this by a Google search, I would recommend calling him...So good.

Mango Is amazing at his craft- very attentive and works so hard for all…read moreHis customers. Thankful for having mango for back and foot - I recommend

Dear friends of mine, and my neighbors recommended Daniel at Sound Advice and I couldn't be any…read morehappier. I gave Daniel several tasks, including installing 2 new TV's, installing security cameras and a ring door bell. This man did an exceptional job! He was clean, neat and very thorough. I was very pleased with his competitive pricing, work ethics, and his communication skills. I highly recommend Sound Advice and Daniel.