Just an update: It's been weeks since my original complaint, and neither Quickie nor MacEwen have responded. Clearly, customer service isn't a priority to them.
I went back to the same Pleasant Park Rd location--not to reconcile, just to make a point. I calmly bought a single lottery ticket and paid entirely in dimes hahaha. That's all they'll ever get from me now. No extra tickets, no snacks, no loyalty. I make my other purchases elsewhere--at places that treat customers with basic respect.
Other stores, including Rexall, Petro-Canada, and even independent shops and other quickie stores, have never made a fuss when I briefly bring my bike in to keep it from getting stolen. The staff there understand--not act like they're doing me a favour by serving me.
This store seems more interested in power-tripping than customer service. If that's how they want to run things, they can enjoy counting dimes. read more