I don't know where to begin... she's hand's down - the BEST! There's just no one out there with the knowledge of QB and the top notch manner in which she replies. I wish I had found Ruth when we started a business 3 years ago. It would have saved me a lot of time and a lot of money.
I've had numerous problems with QB, several that I asked my CPA about first, but never received an answer I could fully understand or fix, and usually taking up to 3 days to hear back. Ruth gives precise - FULL answers and continues a conversation until all your questions are answered and you fully understand how to resolve the problem - - usually within a few hours! She doesn't assume you've been using QB for years, she is ALWAYS very polite and friendly.
Every email or phone call to my CPA is recorded and billed... Ruth hasn't charged me a dime for the invaluable information she's given me over the last several months. She's like a best friend who truly wants to help.
And, I switched my Intuit Paypal to her, for a considerable discount! You should check out her website for much more info. read more