love this pharmacy and the employees. always friendly and make you feel great when you walk in.read more

I have never had an issue with this pharmacy until today and I switched to them years ago. I was…read morehonestly shocked at the pharmacists response. My copay was $1, unfortunately I was 28 cents short and was not able to use my card due to the $5 minimum. I was told to eaither add items or go to an atm and come back. I explained I needed my medication and didn't have any extra money until payday. I was basically scolded by the pharmacist after asking if the insurance would waive it. I had to drive away because I was wasting gas sitting there getting nowhere being made to feel like crap for not having 28 cents! Rather then them being a good human and understanding that I've been a long standing customer and even just loaning it to me until I swing by again which would be in a week. They made a customer feel less then, in a time when they could have chose the high road and had a different review.

So this rite aid used to be amazing ... It's now below average ... The pharmacy is the main issue…read more... The wait is simply ridiculous ! The people behind the counter are beyond slow. I waited for 32 min and only had 2 people ahead of me ... I'm actually moving all my scripts to the cvs on reeceville because I cannot take it anymore! The staff in the front of the store is amazing. They greet you at the entrance etc . The shelves are so empty in the store it's scary. I've asked if they are closing and they say no but it looks as though they will be closing.

I have a prescription to be filled that is out of refills. I have called the Rite Aid pharmacy in…read moreGuthriesville several times today. No one picks up the phone. They have to call my doctor to get a new script as Im afraid that if my doctor calls them they won't answer. I even called the store number and asked to speak to the pharmacist. He transferred me to them and they still didn't answer. I am almost out of the meds and need that filled. I'm going to have to go to another pharmacy as I can't put up with this.

This is the most awful, slowest, unorganized pharmacy I've ever dealt with…read more Every time I call to confirm something is ready, there's always an issue when I walk in. Besides standing in the crazy long line, it never fails, they screw something up, and I'm stuck sitting in one of their metal folding chairs (see picture)... they keep adding more each time I walk in. Spent 9 minutes on the phone with them on a Saturday. They told me my script will be ready for refill on Monday. I then asked if I should call on Monday again and she said "nope, we'll have it ready!" I said "Really? I should call just in case, and she said "it's in the system!" I had to travel, and went to pick up the scripts on Thursday - and it wasn't ready! I don't know what their problem is. They don't look short staffed. I was only forced to go there when my local pharmacy shut down unexpectedly... ughhh. Sorry to be negative. But hopefully the already low rating, plus this review will make them take a deep dive into their terrible customer experience.

This is located in Thorndale and closer to Wawa. They have plenty of parking but sometimes tough to…read moreget in and get out back to main road due to you can't turn left etc. Typical CVS store that has ATM machine, photo print area, basic stationery, huge candy/chocolate section, cosmetics, dental section, travel accessories, and travel packs. They do have a wide range of over the counter, which includes leading brands and their own brand. You can find some seasonal items that form good for gifting. There is an area for getting vaccines. Coming to the prescriptions, they pretty much carry the prescriptions and are okay to keep it longer if you call them ahead. Refills are easy, too. The only thing scheduling appointments is challenging at this location.

The minute clinic definitely needs some updates, there was one person ahead of us and our…read moreappointment started 30 minutes late. If someone schedules an appointment type that is going to take a long time then the system shouldn't let someone else schedule an appointment close to them. Also, to the nurse practitioner who kept insisting we go sit in the waiting area, 1 I work sitting down all day and prefer standing, 2 why would I want to go sit in a small corner area with poor ventilation surrounded by people who might be there for an illness? Thank you for pointing out the waiting area, but I don't think anyone missed it, just chill out and let us stand if that's how we feel comfortable.

CVS PHARMACY DOWNINGTOWN AMAZING, HELPFUL STAFF !…read more KIND, PATIENT. THEY "ALL' ARE FULL OF EXCELLENT KNOWLEDGE within the Pharmacy Team !!! There have been times I have asked questions about my medication. For example: treatments involving medication, what does the medication help me with?? They always have the answers ! Thank you Hard Working Staff !!! They have a large amount of customers and are Aways Busy. But, manage to help people with Smiles and Care !!! Thank you

CVS is a great pharmacy. Enjoy that it's right around the corner from our house. They also give…read morefree Covid shots and flu shots. I love the fact that they keep a record of how much you've spent and then reward you with $10 here and there. The best part about that is if my daughter's use my phone number they can get my money!

We are on Medicare and have to pay privately for our Pharmacy plan. Over the past couple of years…read morewe have switched Pharmacy plans 3 different times. Acme Sav-on has been on our list of preferred providers for local pharmacies every time (along with other local pharmacies). We have opted to stay with them each time we have changed. They are so helpful, cooperative, and respond in a timely fashion. It's like the old hometown pharmacy but at the grocery store. Five stars all the way.

Located in Downingtown and closer to Thorndale, I like this location for their nursery section…read moreduring the spring and summer season. The store is maintained well and has a shared but large parking lot. The store is well stocked and the staff is friendly. The checkout is easy. I would expect the bakery to be more but meet the basic needs. The fresh veggies, produce, and flowers are a plus at this location. I havent used the pharmacy yet will try them.

I have been getting prescriptions and while there purchasing items for 11 years. Always taken care…read moreof. I can't ask for more than that. They always have shown me respect and concern for my needs.

Pharmacist Brittney Gillespie is completely unprofessional. I needed a medication that required a…read moreprior authorization. I am familiar with this process, which is completely frustrating and takes time. I explained that the last time I filled a prescription for this medication, one of the pharmacists at this location told me to self pay. I asked if this was an option. Brittney began asking me why I don't have insurance through my work, why I have medicaid insurance, and why I hadn't refilled my prescription since last summer. I explained that it was because I had a lapse in insurance. I then asked her for her name. Which she replied "it's on the front of the building". She said all of these things in front of my daughter and a store full of people. She is completely unprofessional, rude, and dismissive. I left the pharmacy with no help, and without my medication my doctor had prescribed. She should not be a pharmacist, or even have a job working with the public. I will never return to this CVS location again.

Although we travel a little distance to the Downingtown Pharmacy, it is worth the trip. Compared…read morewith closer drugstore chains and grocery stores, the prices, customer service, insurance processing, and pharmacist expertise are so much better at this independent pharmacy. I was surprised to find price differences even with insurance, making this pricing incomparable. The customer service is courteous, helpful and quick. The insurance processing is efficient: much faster with no bureaucracy/red tape. The pharmacist is knowledgeable and accurate, and never makes me feel like I am bothering him to ask a question. There have even been times when other customers have engaged me in a conversation, marveling at this pharmacy!

From the owner: Retail and Compounding Pharmacyread more

The pharmacy is in a small strip mall and has plenty of parking. The place is kept very clean and…read morecheck out staff is friendly. Always greeting and engaging good conversations on purchases. Coming to the pharmacy, there were delays sometimes, but mostly, the prescriptions are filled on time, and they have in stock. Good place to get the flu shots.

Don't waste your time. It's obvious that this company is soon to be another company closed due to…read morelack of staff and mismanagement. Don't bother calling a day ahead of picking up meds because they still won't have it ready even with 24 hours notice. Meds are always on BACKORDER when in fact that they don't keep enough on inventory. Shelves have buy 1 get 50% off second when they only have one to sell.its pointless going somewhere where they don't have what you need and don't stock enough of what they have. Went there today and waited a hour for store to open because they had changed the store hours on the door but not on their phone message