Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

Just your solid neighborhood auto repair place. NO BS, no selling something you don't need, no…read morescare tactics. Upfront and honest with their prices and the quality of their work. They do great work, they charge reasonable prices and you actually deal with guys who have I N T E G R I T Y. Can't recommend them enough.

Slow? Check. Terrible driveway layout? Check…read more Computer for emissions always down? Check. Location is critical in an automotive shop. Your location sucks, your service is slow, and your emissions testing is spotty and never reliable. Do Kenosha a favor and go bankrupt.

Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.

I cannot say enough good things about Dukas. They went above and beyond in making sure my car was…read morefixed and even had me come in the day I called to make sure I had enough fluid to make it through the weekend and until they could get my car in first thing Monday morning. They diagnosed my car and contacted me with the estimate (which seemed incredibly fair and honestly priced) and had it fixed all within the same day. They seem to really stand behind what they offer their customers. I have been looking for a shop that treats me well and was blown away by the customer service I received. They have gained a customer for life.

Dukas Auto Repair has always given me great and honest service. I am grateful to have this shop…read morenear me in Zion. If you have not tried this location, I promise you will be satisfied if you value your vehicle needs.

This is the first time we have used this place. They do great work, are super nice, caring, helpful…read morepeople! Highly recommend, you won't go wrong! Thank you for all you have done to help us! Love Zion Auto Body!

Fair prices for quality work. You don't have to worry about getting poor work cause they don't do…read morepoor work. Family owned and operated. If you go anywhere else your wasting your money.

We had new brakes and tires put on our Cherokee. It was…read moredone quickly and reasonable cost. He is a straight shooter and stickler for detail. Taken our autos to him for 5 years and haven't had a problem he couldn't take care of.

SAVED ME THOUSANDS! Took car to a place down the street who said I needed a computer... This guy…read moretracked down the 'computer' to a Shorted Light Bulb. Dwayne is the most honest you will find - only mechanic I will trust from now on. These vehicals are complicated now but seriously!!! Not a blown bulb but a SHORTED LIGHT BULB and Not a 'Computer' like the other shop tried to sell me... awesome money savings. Ever hear of an Honest Mechanic? Well I FOUND ONE!!! O'KEEFE'S AUTOMOTIVE

First time experience of the shop and staff. I first spoke with someone over email and made the…read moreappointment all online. This was very convenient for me since I'm always so busy. The level of customer service was exceptional. Arriving at the shop the staff was nice, calm and confident. They walked me through the process of what they were doing during my visit. Very informative, nice and seemed to be truly passionate about their work. The only thing I wish was different, I wish I could see my car during the visit. There isn't a window into the shop.

I've had my daughter's Volkswagen beetle repaired here as well as my sons Toyota FJ…read more Ken is easy going but more importantly, he not only gets the repairs right but he gets them done remarkably quick. I've never had such luck with auto repair shops and highly recommend them.

David was amazing from the second I walked in. He explained everything in detail and went over the…read morethird-party warranty and how repairs would work should they come up in the future. Rates were extremely reasonable, and he completed a complimentary inspection on my vehicle. Super nice guy and great shop. Had my car back by the time I had to pick up my kids from daycare.

The manager Mat and his automobile specialist are amazing. I brought my Subaru into the shop for a…read moreQuick Look and he attentively listened to what I had to say, scanned it, then did a double check by placing it on the rack. Who does that?! I'm so very happy that these guys are right where I need them to be, close to home, I live in Kenosha and their located in Zion- right across 21st Street from the Zion High School (Zee-Bees). You are my automobile salvation. Thanks Mat. Thanks Roe Automotive.