Very knowledgeable and helpful. Will not waste your time or money. Great referral advice as well…read morewhen I needed a new washer. Will recommend for all your appliance needs.

Would not hire this company. Owner came out, dented our washer & dryer, bc he climbed on top of…read morethem, and didn't fix the dryer. He still charged me a service call fee $125, even though he further damaged our appliances. Said it might work again for a day or two months, really unknown. Seemed like he wanted us to buy a refurbished washer dryer set from his warehouse. I went on YouTube, bought the parts & fixed it myself! Why would we hire someone that damaged our appliances?

Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more

Had Ryan out twice this week for different appliances. He was able to diagnose the issue and fix…read morethem. He doesn't upsell you. He just gets the work done and done well. Super nice guy that you feel comfortable having in your home. I will recommend him to everyone who needs to have an appliance looked at.

Ryan diagnosed the problem with our wall oven, ordered the part and returned to install. The cost…read morewas very reasonable and we are very pleased to have our 15 year old oven back in operation. Highly recommend!

Professional staff. Kindness and courtesy mixed with compassion . Top of the mark. the Bullard…read moreTeam, man and wife bring a focus to therapy that is unsurpassed. The entire team is ready to address any recovery therapy needs.

I requested service for my Samsung washer and they started a message thread with me. They offered a…read morefew available appointment options and I responded to request one of them for the following day. I received no reply. The next day or so I received a message from them saying they hadn't received my specific request for the appt they offered. No further explanation. They didn't offer other dates and the conversation ended. Not great service.

Reached out and the person said they would come by during a 2 hour window. I took off work for them…read moreto not show or ever tell me there weren't going to be able to make it. Don't waste your time.

Came out very promptly and on time. Oleg was friendly according to my husband who dealt with him…read more He charges a 85 dollar diagnostic fee but that goes towards the repair. I will say I was taken back at the price in total. It was very expensive to change a heating element in our dryer. He charged us 295.00 in total and was here all of 30 minutes. All in all I'm glad my dryer is fixed but I feel like the price was very high for the time spent and the part cost in my opinion. Also want to point out that he did not take credit card. We had to Venmo him which I don't love when it comes to business.

First off, awesome customer service! I was assigned Andrew and he was very impressive. He looked at…read moreour oven range and immediately could see what was wrong. He was very detailed and walked me through exactly what went wrong and how to prevent it from happening in the future - I really appreciated that. I'll definitely be using them again in the future!

Really honest and thorough throughout the inspection and repair process. Easy to schedule, great…read morecommunication and arrives on time!

I have been using them for over a year now. My experience is with their appliance repair only. They…read moreget 5 stars for: showing up on time. quotes are always accurate. repairs are done correctly the first time. cleaning up before they leave.

Used to be a good local business, now awful. Absolutely do not recommend. Incompetent arrogant…read moretechnician, bad service, unapologetic indifferent management. I despise them.

We do NOT live in California - We live in Brentwood, TN ( and the other reviewers here probably…read morelive in Franklin or Brentwood too!) 1/31/2024 - Our KitchenAid microwave oven wall unit (model KEMS378sss05) quit pre-heating and quit maintaining temperature correctly, so I called several appliance repair people and chose King Appliance Repair, owned and operated by Ray Diaz. I chose him because of the good first conversation we had when he asked me to describe the oven's symptoms. He came 2 days later as scheduled and fixed us up by replacing our lower bake heating element, which he had thought to bring with him based on my description of the problems when we first spoke by phone set up the visit. I was glad that we did not have to wait for parts! He was on time, courteous, conversant, knowledgeable, informative, competent, and careful in his work. Best of all, he was reasonable in his approach and pricing, so much so that we have ranked him among our very best "go to" providers for repair. His parts are warrantied for a year and his labor is warrantied for 90 days. While at our home for that couple of hours, Ray spoke with both me and my wife and answered questions, and also looked at our other appliances and gave us tips for whether to repair or replace each of them dependent on how each of them might breakdown in the future, as well as telling us about the dependability of various brands and models based on his many years of experience. He was just great, and we highly recommend him.

Contacted them in June of 2022. They were communicative, clean, polite, and on time. Fair pricing…read morewhen they came to repair my refrigerator. Ray was my technician. Thank you

TIM IS YOUR GUY! He's super friendly and not pushy at all. I came in knowing I wanted my first…read morespeedqueen washer and knew which model I wanted I just wanted to see it in person first. Things went quick and was super easy. My item was available for 2 day delivery. They outsourced our delivery, which ended up going well. Tim mentioned they would bring new hoses, but they did not. I have a call into them about picking those up. Went in on a Tuesday morning, and had it delivered and set up and ready to use Thursday morning. I received a text the next day just confirming my address and my delivery for the following day. It did say we would get a call/text about the time frame the day before, which we did not. I replied to their text at night and Thursday morning bright and early she texted back with the arrival time frame. Overall I would recommend them, and I will be back. Tim was great! Ask for him and tell him I sent you!

I am HORRIFIED with this place. Customer Service DOES NOT EXIST. I bought a washer and dryer in…read more2022. They were SOOO nice when I bought the dryer. We began having issues with the dryer and I called them to come out. It took them 2 weeks to come out. Finally some man comes and replaces a part and says it's fixed. He acted like he couldn't get out of our house fast enough. We checked the dryer. It actually was COLDER than before so he made the dryer worse. We called them back and they said they couldn't get to us again for about another week. They messed it up and made it worse and they couldn't get over to fix it??? SO horrible service. This place is horrific. All the employees couldn't care LESS. We finally got in touch with another company that does warranty work on speed queens he came over within an hour and fixed it. The guy from MCcalls was TOTALLY wrong and fixed the wrong part. We are so disappointed with this company and will NEVER buy or use them again for anything. You are WARNED.

Their labor rates are very expensive. A technician looked at my Whirlpool washing machine. He…read moredetermined that the issue was a faulty water inlet valve. The part cost $25. The company wanted $472 to install said part. I could add $40 more and buy a brand new washing machine. I ordered the part from Amazon and replaced myself in about 15 minutes.

We had a washer "fixed" and fully checked for $450 and 3 washing later we had water damage to our…read morehouse. We even tipped the gentleman that "fixed" our washer. A Plus Appliance Repair is a modern day snake oil business. If you're in need of appliance repair look elsewhere or you'll be filling an insurance claim too.