Every time I go in there, I am greeted with MISERABLE people. I never get a smile in response to my…read moresmile, I get silence with my pleasant conversation, and when I have questions concerning the reason I am in the post office to begin with, I get attitude and unpleasant responses and expressions. Today it *poured* down rain, and I went in with a letter ready to go, stamp and all. I said, "will this go out today?", in a cheery tone. The man (the usual miserable lout) answered with attitdue, "um, yes, AFTER I put additional postage on it!". I had no idea why he said this nor what he meant, but he did not offer an explanation; just threw it up the scale and....silence. Then he asked, "what's in this?" Now keep in mind, this was a letter in a stationary envelope. I said, "a letter?" Finally, I asked why I needed to pay 20 cents more than the already-expensive postage stamp I came with and he said "because it won't go through the machine." Now, my letter was by NO means overly-thick. It was a few pages, folded over. Really, mailed similar things -- a million times -- before. So I asked "can't we just smoosh it, to make it flatter?" He remarked, "dear, either you put it in a bigger envelope or pay the 20 cents." I had no money on me, so had to run out back to my car, in the pouring, crazy rain. Soaked, I paid the 20 cents to another person there and verified that my letter would be sent out the very same day. Anyway, I'm really just sick and tired of going there, happy-go-lucky and old-fashioned, with my hand-written letters, just to have people who have personal issues and bad attitudes take my money. Further, on a separate occasion, the very same gentleman told me that having a tracking number ONLY means that you know it got there, in the end. He had no idea, as I offered to explain -- twice -- that with tracking numbers, you can see all the little sorting facilities and places your parcel visits. When I was leaving, and his co-worker was letting me out of the door, she said "I know what you meant about the tracking number, he's not all with it when it comes to things like that." WHAT?? You work there, man! So, I got a beef with the Towson post office. I hold my nose at them -- P.U.

I lost my passport, and i need it for work. I called UPV and they were very helpful in…read moreunderstanding my needs and expediting getting me a new passport. Will definitely use their services again in the future!!

Chestine and the team at the post office went above and beyond to make sure I got my passport in…read moretime to make my flight back home! Amazing service!

I had an outstanding experience with A1 Passport & Visa Express! I needed my passport processed…read morequickly, and Sam and the team provided exceptional customer service from start to finish. Their communication was clear, professional, and timely throughout the entire process. Sam went above and beyond to coordinate everything and ensure my passport was processed and delivered expeditiously. Thanks to their expertise and dedication, I received my passport in time for my upcoming cruise, giving me complete peace of mind. If you need passport or visa services and want a team that is responsive, knowledgeable, and genuinely cares about its clients, I highly recommend A1 Passport & Visa Express. Thank you, Sam, for your outstanding service and support!

I needed to renew my passport quickly in order to have time to get the visas I need for a business…read moretrip. Sam Carlo at A1 Passport & Visa was efficient and quick. And I appreciate that he warned me in advance about what a State Department email would say about the length of time. I received my passport in 5 working days from when Sam submitted it. Highly recommend!

***AVOID USING THIS COMPANY AT ALL COSTS. "CONCIERGE" PROMISES NOT MET AND NO FULL REFUND. IT WILL…read moreBE CHEAPER AND FASTER FOR YOU TO JUST GO TO THE CONSULATE YOURSELF.*** This was my first time using Travel Visa Pro. I decided to give it a shot because I had a last minute business trip come up that required me getting my China visa. I had about 30 days to do it. When I put in my application, and paid extra for the "concierge services," my agent John Sisson told me I could expect around a 2 week turn around. He also gave me a list of documents to submit, which I did. I should also note, HE insisted I sent my expired Taiwanese passport, which I (and even the resolutions manager, Ruta, who admitted it to me over the phone) believed messed up my entire application. After the 2nd week mark, I started getting multiple strange requests for more and more documentation. This included a "statement" for 1) a "travel" document 2) "name change," which I've never had... 3) AND THEN, John came back and said they also wanted my birth certificate AND copies of both my parents' passports. This was ludicrous - all my Taiwanese American friends, along with my Taiwanese dad who has done visas for my family - never encountered this. They were all stunned that this was happening. The core problem is that I'm estranged from my biological mom's side of the family. I've also never had a birth certificate since I've kept a US passport all my life for I-9 employment, travel, identity verification, etc., and never had the need a birth cert. Never mind that it would be IMPOSSIBLE for me to get a copy of my biological mom's passport (assuming she even has one, or is still alive), I came to find after placing an order for a birth cert with California that it could take up to 14 weeks or more to receive. Since I couldn't afford to wait 14 weeks, I told Lester Sisson my situation. His response was basically, "Well, too bad, that's what the consulate wants." Then I told him and John I needed a refund since their service caused me to cancel my trip. After having to follow up a few times, they put me in contact with Ruta Stankus, the resolutions manager. I discussed everything with Ruta, and how upset I was about this whole situation. And that's where she told ME that she agreed we never should have sent the consulate my expired Taiwanese passport. She (and Lester, in writing - **see attached photo**) also said that recently, Travel Visa Pro has had lots of issues recently with getting dual Taiwanese-American citizens their China visas. She told me over the phone that she would get my passports back, along with a full refund. I did get my passports back, but they refunded me "the consulate fee" and "10% of the service fee." I asked them for a full refund, but Ruta basically blamed it on me and said YOU withdrew your application, so basically it's your fault. Needless to say, I am REALLY upset. I paid for "concierge" services and because of THEIR delays and incompetence, I had to cancel an overseas business trip. My bigger concern is, if Lester and Ruta are telling me they're KNOWINGLY seeing China visa delays with dual citizens "all the time," THEN WHY WAS I NOT WARNED BEFOREHAND THAT IT COULD TAKE LONGER THAN 2 WEEKS? It's as if they were surprised that it did, and then when it did, and I subsequently had to cancel my trip, and then withdrew my application, they blamed it on me for not just waiting another 14 weeks to maybe hopefully get my birth certificate. Who knows if I would have gotten random mysterious requests for more documentation and that a birth certificate, 14 weeks from now, would even settle it? So, I've wasted one month, had to cancel/rearrange a bunch of my business plans, and pay for the agency's dishonesty/incompetence with the turn around time. They also stopped responding to my emails asking for a refund. DO NOT USE AT ALL COSTS. THEY WOULD RATHER STEAL YOUR $400 THAN PAY FOR THEIR OWN FAILED SERVICE. I only used them to save myself a trip from having to fly to the consulate myself, but now it would have been faster and cheaper to have just done it myself.

Travel Visa Pro was there when I needed a helping hand with my Visa application China. Both Eli…read moreand Kaii were professional and straight forward with the paperwork, and proactive in their approach to completing the process. They said it would take no long 3 weeks to get the visa, but it only turned out to be 10 days from completion. Thank you both for being there for me. I have only one suggestion that would help. When writing a letter of explanation of work history, it would help to have a pre-form letter to help guide the writer. Both of my reps were personal and eased my concerns about the entire process. Thank you guys.

best experience with dealing with a government office in more then 20 years. passports done in…read moreunder 2 hours for a next day trip! 5 star!

Well organized. Friendly staff. In this same location (but separate entrances) are the passport…read moreagency and authentication office. The check in desks are also separate (for passport vs authentication documents). Once checked in, watch the big screen showing which numbers are up (they also broadcast the numbers, gotta listen attentively).

We have worked with Anthynette many times to help us with tech deployments at our organization. She…read moreis a great communicator, is punctual, and always sees the job through completely and on time. We love working with Accelerated Services!

From the owner: We specialize in the safe and secure delivery of documents, packages, passports, visas, medical…read moresupplies and specimens. We provide custom pricing tailored to fit our clients needs.

Went for an appointment and the process was super quick. From check-in, security, to the actual…read moreappointment, everyone was super friendly and helpful. Thank you guys for a smooth in and out!

This is the place where Baltimore people have to appear for their bio metric and picture to be…read moretaken by USCIS once they receive biometric appointment letter from USCIS. This is not the place where Interview or Info pass appointments are scheduled but just an appointment based biometric and picture is taken in order to perform background check by USCIS This is very good center...all the employee works very fast and very less waiting time and they maintain timeline perfectly. Note: walk in not allowed at this center it is just by appointment day and time ...I am giving 5* to this location for their performance and they are very helpful. Thank you