Wife was having problems with her car and normally I fix it myself, but I was to busy to be working…read moreon a vehicle so we had if towed to Kesslers. We weren't on their schedule to be worked on but after I spoke to them they assured me they would get it in and check it out ASAP. They called me the next day and said they couldn't get it to replicate the problems she was having so they wanted to keep it another day see if they could find more time to run some more tests. No problem. The following day they called and gave it a clean bill of health. I give them 5 stars all day long. They not only took care of her car unexpectedly, but were good communicators and always pleasant to talk to on the phone. This is actually the second time we had the same vehicle there and the first experience was no different than this one. They do quality work and are reasonably priced for repairs. I recommend them to anyone that wants a good repair shop.

Great place to take your car. Very helpful and friendly staff. And they have the lowest hourly rate…read moreI've seen in a long time for professional work.

I'm kicking myself for not remembering the name of the quiet, older man who helped me today. He…read moresaid he was 'just the guy who answers the phones' but he was so much more. I was over 8 hours from home and he did everything he could to get me back on the road. I will never forget his kindness. Give this mechanic shop your business! Hard working group of people.

I was traveling between chillicothe Ohio and wheeling wv. About 15 miles out of Zanesville my…read moreengine started cutting out to the point where I was concerned about getting home. I pulled into their business. I told them my situation and they fit me into their schedule. Within 2 hours, my vehicle was fixed and back on the road. The price was very fair and I appreciate what they did for me. Thanks from chillicothe

They were so nice to me, and helpful with explaining things what was wrong with my car. However,…read morethey had my car for over a month, and they didn't even fix what was wrong with my car. I had to go to another mechanic three days after getting it back for them to tell me that the previous people who worked on my car hadn't touched what was actually wrong with it. I was disappointed because of how understanding and nice they were to me. I'm giving a 3 star just from their amazing customer service

I dropped my car off for an estimate after waiting WEEKS to get scheduled and they had it ALL day…read moreand didn't even move my vehicle. All because a part for another vehicle came in and was the wrong part. I'm not sure how this correlated to my car not being serviced on my SCHEDULED date but it hasn't been and now I have to secure yet another ride from someone in order to drop this car off at the butt crack of dawn before getting a ride to and from work, 30 minutes away.

They have great employees but there prices are very steep and the owner likes to charge to much for…read morestupid stuff. I'm a former employee of Newlons and before you ask no I didn't not get fired i quit Bc if the Greed for money. Here's one case I saw first hand. I was asked to pull an old lady's car in she taught her front drivers side tire might be out of balance so I pull it in get it in the air and pull the tires off put it on the balancer and it balanced out perfect I put the wheel back on and tell her the tire balanced out fine. In all the whole process took me about 10 minutes he charged her $12 for absolutely nothing. and there exhaust work is garbage I'm not going into detail about that. All I have to say is take it to Kessler auto care I'm somerset for professional exhaust work

Outstanding Service !!!. I had spent over $1800.00 at a local dealership and mechanic, in the past…read moretwo years on my wife's vehicle and the issues were not fixed. One trip to Newlon Tire and everything was fixed and running better than it ever has. Thanks again Jason

My review specifically pertains to service, and the technician we interacted with. Casey was beyond…read moreprofessional and helpful. In addition, he stayed a few minutes late so we could get what we needed. Customer service like this in this day and age is unheard of. The office staff we interacted with were also extremely professional and helpful. Due to this experience with Casey, we would definitely consider purchasing a vehicle at Keer.