I was having issues with the order from the hospital, they were about to close and the lady helping me went above and beyond to help me, I was able to get the blood work done that day. read more

4/16/26 My autistic 26 year old son had bloodwork needed. We showed up 9:30 am as a walk-in. Told appointment is 11:20. He was told he could wait or be back 15 min before appointment. Came back 10:55. At 11:30 my son is told he never checked in online and cant have blood drawn. WTF kind is idiots run this place? They are awful losers who cost us our morning and dont give a shit about people!!! Terrrible. DONT GO HERE--EVER. DOCTORS, DO NOT REFER PATIENTS HERE. read more

Tried 4 times on line to make an appointment. Wouldn't send code for ID verification. Tried calling. Answering machine stated queue was full. I finally just gave up. Go somewhere else. The aggravation isn't worth it. read more

I got there 20 minutes early for my appointment so I selected the notify me when my appointment time is option so I could wait in my car as they were backed up. They never sent me a message so I came in after giving them a 20 minute buffer to find my name on the waiting list still so I waited patiently inside. Eventually my name disappeared before I'd been helped so I asked someone who worked there about it, she informed me that they had called my name with no response so they removed me and I'd have to schedule another appointment if I'd like to be helped, frustrating but she was kind about it so I accepted my situation and booked another appointment. They finally called me back after being there for four hours and I pushed any frustration I had to the side and went at it with my usual optimistic attitude, being nothing but kind to the technician who was helping me. However I don't think she liked how peppy I was because when I showed her the paperwork my doctor gave me that was missing a signature she became extremely rude to the point where I had to stop myself from getting defensive and escalating the situation, she basically said that they can't help me because without a signature anyone could've just filled that sheet out, as if someone couldn't draw a doodle for a signature on there and they'd have known any different... but she didn't just say this she said it in just about the harshest way she could with the worst attitude, she could manage that proceeded to ask me what I was still doing there when I was looking for a document that would solve her issue. I will never be at this location again. The first lady was kind but the second give me such a bad experience. I'm leaving my first ever review on location... read more

Missed my appointment by ONE MINUTE and they cancelled it. Woman was VERY RUDE and told me to use the waiting room terminal to make a new appointment. Did that. Sat there for an hour. Asked about appointment. "Don't see your name" WTF? Rude woman eventually said something about my birthday and being kicked out of the system. Fuck these people. read more

Type of care - I simply tried to get ahold of them to do a yearly STD panel. Office experience- lady was standoffish. Pretended it was a problem for me not wanting to sit down and she left a scar where drew my blood. Definitely don't want to be in her care if I was actually sick Care quality- if you actually want to find people that do the same thing but will answer the phone and not make you feel like they sell to a black market then head to the one in Lutz. Currently called this place 11 time today trying to get the correct log in information since one of them spelled my name wrong. Such a pathetic staff. read more

this place is stupid... my job requested a drug screen and the people inside had the nerve to tell me they were equipped to do a urine drug test I spent money to get here and they still said they couldn't do it... horrible experience needless to say I had to spend money to Uber back to this same place when other people where working and low and behold .... They did my drug screen.... read more

I was hesitant with how many low reviews there are, but this place was fantastic! I was in and out in less than 10 minutes. I usually wait at least an hour past my appointment time to even be called back at other locations. The phlebotomist listened to me and did a wonderful job. I couldn't believe it was done so quick! I think her name was Joselyn, she was great. read more

I'm not sure why this location has such low reviews, not only was it fast but for someone that isn't well with bloodwork Monique was a GOD SEND!! Thank you to this location for treating patients so well read more

There cannot be a greater testimony of horrible customer service when people scratch their name off the list and leave because of rude attitudes of staff while in the waiting room. No way will I trust anyone speaking in a place of business to customers in such a rude way with a needle to my arm. I left. There were two others that left for the same reason. I care not that I have fasted until 1:30 PM from the night prior for this appointment. I will gladly fast again for good or at least decent customer service. read more

Running out of options for Quest locations. This office just as unorganized as Wesley Chapel, but at least waiting room is larger. While you can make an appointment online (only reason not one star). Appointment times mean nothing. Booked online for 1300 on Friday. Did not get back to draw room for 45 minutes. So frustrating. Wish that I could go to LabCorps but my insurance only accepts Quest. Just keep in mind.... make sure you have plenty of time to wait because at Quest you're going to be there for awhile. There was only one person working that day she was doing the insurance verification as well as drawing the blood. read more

We waited a month for a morning appointment for a child's fasting blood draw for cardiology. They do not give appointments preference over walk ins. It is 30min past our appointment time and we are still sitting here while there was only one other patient with an appointment on the sign in sheet. They are taking walk in after walk in in order of arrival. There is one phlebotomist working and one receptionist who yells every question or comment regardless of the private nature of the information. If the information from this test wasn't crucial I would have left by now and we will never visit this location again. I strongly recommend any other location such as Wesley Chapel for your lab appointments if your time has any value whatsoever to you. read more

Seriously giving them a one star is a joke. I will never go there again. The technician had a nasty sore on his finger that wasn't covered, gloves on the floor he picks them up and put them back on the in the box, then he can't get enough blood out he opens one of vials and pour some into the other vial. read more

I had Jonelle do my blood. She was the sweetest, most genuine woman. She was so empathetic. I don't do well with needles and I was there alone. She talked me through the whole thing. I absolutely loved her. read more