Overcharging for services…read more My account was charged using a CPT code for a "non-manipulation treatment," resulting in a total charge that grossly exceeded what other reputable medical offices charge for the same service. When I disputed this excessive charge, the Billing Supervisor, the person with a professional interest in collecting the money--was the only individual allowed to review and confirm the charge was "correct." They provided no independent patient advocate for oversight, which is standard practice elsewhere. Patients paying out-of-pocket or with high deductibles should seek alternative providers with more equitable fees.

Zephyrhills location / suite 123…read more I've been a patient of Dr. Hicks for about five years. I first started seeing her at the Forecare facility in Tampa, and when she moved to Florida Medical Clinic, I immediately followed her. She has always been professional, patient, and takes the time to explain procedures thoroughly. Her bedside manner is excellent. However, I'm writing this review based on the service I received at the Zephyrhills location -- which was the worst healthcare experience I've ever had. The review is a bit long, but wanted to provide the details. I have a cyst in a very sensitive area that had become unbearable. I called the Wiregrass location (where I normally go) and spoke to Dr. Hicks' nurse to schedule an appointment for a cortisone shot to relieve the pain and inflammation. She was able to get me in at the Zephyrhills location. Unfamiliar with this location, I completed my registration and paid my co-pay online prior to the visit. My appointment was scheduled for 11:00 AM, and I arrived 15 minutes early. When I checked in, the first receptionist (#1) told me that the doctor was running 15 minutes behind. I said that was fine and took a seat in the waiting area. Around 11:15 AM, receptionist #1 announced to the waiting room that the doctor was now running 45 minutes late. She told us we could reschedule if we weren't able to wait. At 11:20 AM, I approached the counter and asked the second receptionist (#2) if there were any openings next week. I explained that I had driven an hour to get there and needed to return to work. While we were reviewing the schedule, receptionist #1 joined us. I asked her how long it would be before I was seen -- would it be around 12:00 PM, or were there still people ahead of me? She said four patients were ahead of me, and I should be seen around noon. I told both receptionists I would keep the appointment. Around 11:30 AM, I stepped outside to call my boss and grab a bottle of water and a snack from my car. I was gone for about 15 minutes. When I returned at 11:45 AM, the waiting area was empty. I approached receptionist #1, and she gave me a hard time. She asked where I had gone and why I had left. She also claimed she had told me I'd be taken back to an exam room right away -- which contradicted what she'd said earlier about the delay and the four patients ahead of me. I explained that I hadn't canceled or walked out of the appointment -- I had simply stepped outside to call my boss and grab water. I asked to still be seen. She muttered something and went to speak with the staff. I waited a few more minutes and asked receptionist #2 for an update. She said they were reviewing my chart and would let me know shortly. At 12:00 PM, a nurse called me back to an exam room. Dr. Hicks saw me, and I thanked her. What struck me as unusual was that no one apologized for the delay. Normally, when a doctor is running late, the staff offers a brief apology, and patients understand -- we move on. But I received no apology at all. In fact, after my appointment, I was asked to wait again because the office manager wanted to speak with me. Before she came in, the nurse told me I had walked away from my appointment. I told her that wasn't true and that she was misinformed. She insisted she had been there when the receptionist told me I'd be brought back immediately -- which is simply not true. She must have mistaken me for someone else, because I only spoke with the two receptionists at the front desk. After I got dressed, the office manager entered the exam room. Rather than trying to understand what had happened, she immediately accused me of walking out on my appointment and claimed I had been gone for 30 minutes. I calmly explained that I had stepped out to call my boss and get some water, and I was gone no more than 15 minutes. I reminded her that I had told the receptionists I was keeping the appointment. She didn't seem interested in hearing my side and kept repeating that walking out would not be tolerated. At this point, I was extremely upset -- not just because of the accusations and lack of empathy, but because the painful issue I had come in for was still top of mind. Rather than focusing on patient care, the office manager, receptionist #1, and the nurse seemed more interested in having the last word and asserting authority over a simple misunderstanding. This experience was disappointing and stressful -- especially at a time when I was in pain and seeking help. I truly hope this location improves their communication and patient care moving forward. I won't be back to this location.

Always professional and caring! Recommended highly, I would…read morebook today. Very busy and accommodating,

Great Care team specialist Speedy Too..I am So Glad to have the convience of walk in Being that a…read moreaptt with pCP takes months and here Urgent care is better then a Energency dept

I had a very disappointing experience with Premier Community HealthCare, New Port Richey Family…read moreHealth Center. The providers refused to properly evaluate or help my child, who developed chronic migraines just 10 days after a car accident. Despite the seriousness of the situation, they declined to refer us for any necessary diagnostic testing and stated they could only order basic lab work. It felt like the medical staff were not equipped to handle conditions that go beyond routine well-child visits. There was no effort to investigate the underlying issue or provide appropriate care. On top of that, the wait time was unacceptable. I brought my child in and waited for about an hour between the lobby and the exam room. After we were denied help, the front desk staff appeared to be laughing and chatting casually, showing a lack of professionalism and sensitivity given the patient's condition. Overall, this experience was frustrating and concerning. I would not recommend this clinic if your child has a serious or complex medical issue.

They forced medication down your throat saying it's impossible for you to live without it blaming…read morechemicals in your brain... Then when you simply need a career they refuse to fill out the paperwork saying you take a pill before bed and have been driving fine. O lifetime accidents driver of 22 years. And teresas excuses change like the weather. She gets lower case letters bc she doesn't deserve respect. Piece of trash human acts all tough and condescending behind that plastic in the office but I'm sure is a complete Karen out in the real world. Piece of trash human she deserves zero compassion or medical assistance when she's an old person in 5 10 years and is all geriatric.

This place is wonderful for hyperbaric therapy. The staff is extremely professional and they really…read moreeducate clients on the treatment. I had 2nd degree burns on my face, and I swear by this treatment to help with wound care and minimize scarring.

Incredible experience!…read more Personable service with knowledgeable staff, If you want to feel better and fast results this will be your next favorite place. check at the video at www.outandaboutwithtylerbutler.com

Gave birth to my first child here Nov 2024, & wouldn't have been able to get through it without all…read moreof their support. I was in labor for 12+ hours, couldn't eat sleep or drink, I kept moving from a hot shower to a hot bath tub (all natural birth, helped with pain). My body really started giving out, I thought I was going to die, but I have faith in God so persevered. They gave me an iv bag of fluid, which felt like a breath of fresh air. Eventually my baby boy was born, and healthy. I would give birth here again because the support was amazing. I really wanted to be left alone the entire time. But they were right in reach when needed.

I went to the Spring Hill location. Unfortunately, the owner keeps deleting my review…read more I was NOT given proper medical care. They did NOT address my concerns and did NOT notate them in my medical records. They also kept telling me my baby was perfectly healthy and "medically unremarkable". They COMPLETELY missed major congential brain malformations forcing me to full term with a child who was dying the entire time in my womb and during birth. They did not offer an ambulance to Johns Hopkins when my son was dying. They also did not catch enlarged fatty liver or preeclampsia because they do not use the proper tests. They also yanked my placenta instead of allowing it out naturally which ended up in retained placenta. If you are 35 or older I do NOT recommend this place. I gave birth in January and they wanted to know "what they did wrong and could do better" .... im sorry YOU are supposed to be the medical professionals. So no, i dont recommend them and would not trust them with any medical care. They are certified PROFESSIONAL midwives which are COMPLETELY different than certified NURSE midwives. They didnt even have care when I had whooping cough and broke ribs, instead I had to go to urgent care and ER to get properly diagnosed. ​​​

I have lived at FIshermans cove about a year now and can say this…read moresmall community of 100 homes is friendly, cared for and a wonderful place to live if you are looking for a restful environment. Tucked away in Dade CIty , pop 17K , in Pasco County it is in a country setting with the stores just a short distance. And it is pet friendly as well ! You can't find a better retirement community. Come check it out you won't be sorry you did