What an embarrassment. This company could care less about their relations with paying customers. If…read moreI could give this clinic a zero, I would. I showed up for an appointment yesterday that I had made 2 weeks ago. The greeting at the front desk was "you're late". I apologized for being 5 minutes late but I was told I was 35 minutes late. The email that I had received from their scheduling department was for 2:30 but according to what they had in the system, I was supposed to be there at 2. Before I could show the girl at the front desk my email with my appointment time, she got up and walked away and got on her cell phone. She came back a couple minutes later and said she was sorry that they would have to reschedule me. I was scheduled at 2:30 at the Weston location to get contrast for my CT arthrogram scan that would be 30 minutes later at another location 5 miles away. She told me the tech left at 4 and wouldn't be able to stay an extra 30 minutes to do my scan. I kindly explained that I had not only taken half a day from work and lost pay, driven an hour and 30 minutes from Homestead, and was on a regimen of medication that was prescribed to me in order to facilitate the scan since I have an allergy to iodine (which the meds were giving me horrible side effects as it was) which made the situation that much worse for me. I was given the wrong appointment time by their scheduling department and they didn't want to fix the problem? That doesn't seem right to me. The stress of knowing for 2 weeks that I was going to be injected with something that could potentially put me into anaphylactic shock, the terrible side effects of the meds I was experiencing, the hour and thirty minute drive there, the loss of wages from taking time from work, the loss of wages from my wife taking time from work to be with me in case I had any allergic reaction, was not enough to remedy the situation. The solution, "sorry, you'll have to reschedule". I walked out extremely upset and received a phone call 2 minutes later from the diagnostic center where the scan was supposed to be done. I explained the situation and the girl told me " hang on, give me a couple minutes and let me see if there is anything I can do". I waited in my car for an hour for a phone call resolving the issue and never received one. Then I drove back in almost 2 hours of traffic with no scan and no resolution. What low quality service. There was no resolution for my issue or anything even offered or anyone to even talk to. Akumin should be ashamed at how they treated this situation and treated me as a patient who is paying for a service. I know they don't care and nothing will be done, but I wanted to share my experience with the community. I will be posting this everywhere including all social media outlets, and I will post this review on all platforms and file a complaint with the BBB, as well as write a formal complaint to my health insurance company. The fabric of our society has been compromised by poorly run businesses and people who simply don't care. It is sad to see how Akumin handled this situation and I hope they don't treat other people the way I was treated. When a company can't take ownership for something they messed up on and they make the patient suffer and waste their time and hard earned money shows that they do not have their priorities in order. How absolutely embarrassing.

Great experience at Akumin! Front staff was great and Taneisha the technician really helped me feel…read morecomfortable and calmed my claustrophobic fears !

I would give this practice more than 5 stars if I could. The providers here are stellar; My family…read moresees Kelly is she is compassionate and amazing at her job. She listens to my concerns and makes sure to address each and every one before I leave the office. This is a smaller practice, but this allows individualized care to be performed. The office experience is great, Connie is a joy! The medical assistants are sweet, efficient, and love what they do. I recommend this practice!

I highly recommend West Broward Pediatrics. They have two locations, Plantation and Weston, evening…read moreand weekend hours. I have never had a scheduling issues, I have had to reschedule several times at the last minute. Kelly Stars is the best of the best. We have also seen Dr Morrison and Dr Saland, everyone in that practice is top-notch from the front desk to the MAs to the physicians.

The facility is nice. The procedure was very good. But there…read moreis room for improvement in the communication Department. After the MRI procedure the technician told me the results would be ready within 48 hours. She did not tell me to stop by the front desk and pick up a disc. No one told me that they would be sending the results to my doctor and then I should contact the doctor. I thought because they took my phone number and email address and that the results would be ready in 48 hours that they were going to be sending me the results. After 10 days I called them to find out what the story was and they provided the necessary information for me to know how their process worked. They told me to come by and pick up the disc. When I got there it wasn't ready so I waited 15 minutes for them to make the disc.

I do like this akumin location because it's less stressful and everyone is so nice …read more Today I had a brain and sinus CT scan with contrast and I could feel the heat from the contrast . The technician was great always checking to see if I was comfortable .This entire process was painless and only 10 minutes. Hopefully everything will be okay .

This Urgent Care is located inside the lobby of Broward Health. Parking is tight and other than the…read morenormal multiple handicap spaces up front, there are a ton of posted physician spaces with towing alerts. Confusing since the waiting room is shared by sick/injured people for Urgent Care and Imaging for people with upcoming surgeries like me.

Everyone here is friendly and efficient I didn't have to wait long at all and the visit helped me…read morewith a treatment plan. Thank you! My wedding is soon and I am happy I could get seen so I can feel better ASAP.

My doctor sent me here to do a sleep study. It's forever to get an appointment to pick up my…read moreequipment. It was pretty expensive considering I have insurance. I paid $150 and then a month or so later I got an invoice for $150. When I met the nurse practitioner, she was pleasant. I picked up my equipment, dropped it off at the emergency room, and got the results via email, but they were vague. I wasn't happy about that. I felt like I did not get straightforward results, and it was a waste of time. I'm going to follow up because I was not satisfied with the outcome.

My 88-year-old mother was prescribed Evenity injections by her rheumatologist at Cleveland Clinic…read moreFlorida to treat severe osteoporosis. The treatment plan called for 12 monthly injections, and she successfully received the first four at Cleveland Clinic Florida. We were then informed that Cleveland Clinic Florida would no longer administer the injections and that they would arrange for her to receive the remaining doses through another provider. Unfortunately, more than 2-3 months have now passed, and no treatment has been arranged. My mother's monthly Evenity therapy has been interrupted because Cleveland Clinic Florida has not been able to coordinate the continuation of her care. During this time, I have repeatedly sought assistance from the Rheumatology Department, Customer Service, and the Patient Experience/Ombudsman office. Despite multiple phone calls and emails, I have not received so much as the courtesy of a return phone call or even an acknowledgment that someone is working on the issue. This is a time-sensitive medication that is intended to be administered once a month. Interrupting treatment because of a failure to coordinate care is unacceptable, especially for an 88-year-old patient who depends on her healthcare providers to ensure continuity of treatment. I am posting this review in the hope that someone at Cleveland Clinic Florida will finally take ownership of this situation, arrange for my mother to receive the treatment that was prescribed, and improve the process so that other patients do not experience the same lack of communication and follow-through.

Long wait time. We took our young one and checked in and then they intentionally skipped us and…read morelet in 2 black families that did not have critically sick children and in ahead of us. Unprofessional, and racially bias from staff. They will be reported to HHS.

On this #ThankYouThursday when our Yelp community reaches out to businesses that have helped us,…read moremade us happy, and/or served us well, it was challenging to pick one, but it was only one that stood out for me by checking all those boxes. Given that our PCP and specialists are oftentimes booked up to three months in advance of any health need, Baptist Health Urgent Care in Weston has been a lifesaver for us--literally. The front desk/triage staff, nurses, physician assistants--everyone we've come in contact with during multiple visits this year has been a Godsend. We all know that health trumps everything, as when we are unwell, nothing else matters. Thank you so very much staff--for leading in a manner that combines head, heart, and hands to jumpstart our healing and restore us back to good health! You've gone above and beyond for me and my daughter time and again, and we appreciate YOU!