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    Quest Diagnostics

    5.0 (2 reviews)
    Closed 7:00 am - 3:00 pm
    Updated 3 months ago

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    5 months ago

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    8 months ago

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    Labcorp

    Labcorp

    2.8(8 reviews)
    1.6 mi

    I was a bit hesitant and apprehensive to pay a visit to this office for a special biogenetic marker…read moretest that my cardiologist ordered, due to the bad and negative reviews in here and on Google. And also, my younger brother's not so great last experience at this location. However, I truly believe in the sayings: "You have to give people a benefit of the doubt" and "You actually have to see it to believe it yourself." The first time I arrived earlier today, I was warmly greeted and welcomed by the technician, Mary or Marie. She had a great, positive demeanor and vibe to her, as she was very pleasant, patient, personable, and attentive. She is a great source of help when you have any questions or concerns. Even though I was a walk in, she was able to take me in almost right away or instantly. No pressure and no rush. Kudos to healthcare workers like her, who make your experience not only run smoothly, but worthwhile! Thank you so much!

    We had a really disappointing experience at Labcorp…read more My son had a blood test scheduled the same day as his AP exam. He finished his test, rushed over, and arrived just 3 minutes late. The waiting room was completely empty. Instead of a simple check-in or even a neutral response, the phlebotomist came out visibly angry and immediately started scolding my wife and son for being late. This is a medical setting. People come in already dealing with stress, anxiety, or health concerns. A little understanding and professionalism goes a long way. There was no reason to escalate the situation or speak to them that way, especially over a 3-minute delay with no other patients waiting. We understand schedules matter. But so does basic human decency. I hope management takes this seriously, because interactions like this can make an already stressful situation worse for patients.

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    Labcorp
    Labcorp

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    Lenox Hill Radiology - Rockland - Iv line after the MRI, stay away from such a place

    Lenox Hill Radiology - Rockland

    2.6(7 reviews)
    1.5 mi

    The attention I recieved at the New City office was very good. The front desk people were great…read moreas were the MRI technicians. Wait time was reasonable for a very crowded office. However, getting my results sent to my doctor was impossible. I had to call them to get the results, and they sent a printed copy. When I asked for the actual image to be sent to my doctor I had to jump through hoops and it was never sent. They wanted me to make a password to send to my doctor so they could access the image. My doctor nor their office is going to go through opening an email and using a password. This is a very busy oncology office. So, I had to drive over to the facility to ask for a disk and then drive the disk to my doctor. I received several text asking where to send the images. I responded several times and they kept saying that it wasn't right. So I took a picture of the script and of the doctor's phone and fax number. I did not get a response and the image was never sent. This is unacceptable.

    On August 7th, I,, was scheduled for an MRI of the brain. During the preparation process, I was…read morecalled in by a nurse (or staff member) to have an IV line inserted. While she was attempting to insert the IV, I experienced an immediate and severe nerve pain--a shock-like sensation radiating to my middle finger. This pain has persisted since that moment, accompanied by tingling and discomfort. The nurse remarked that she had never encountered such a reaction before. She made multiple attempts to insert the IV, and during one of these attempts, the nerve pain occurred. Since then, I have continued to experience ongoing symptoms.

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    Lenox Hill Radiology - Rockland
    Lenox Hill Radiology - Rockland
    Lenox Hill Radiology - Rockland

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    Quest Diagnostics - laboratorytesting - Updated September 2026

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