I have been going to this location for 10 years. The techs are always pleasant, professional and…read moreproficient. Today was no exception. It was very very busy with walk ins. One particular lady had an appointment later in the morning but decided to walk in early hoping to preempt all other appointments and walk ins. She wanted to be seen NOW. She even tried to push her way into the draw room. She was rude and ignorant, screaming at the techs even as they were drawing her blood. I think the techs handled it very well. Sorry everyone had to witness such entitled behavior.

Absolutely unacceptable experience. A staff member behaved in an extremely rude, confrontational…read moreand unprofessional manner and then refused to perform my patient's blood draw after the interaction. Instead of de-escalating the situation or maintaining professionalism, I was berated. Refusing patient care because of a personal interaction is concerning. I also attempted to report the incident and was placed on hold for an extended period before being disconnected, which made the situation even more frustrating. overall, this was a very disappointing experience and not the level of professionalism patients and caregivers should expect.

When I arrived there was no one at the front desk so I checked my mom in for testing. While…read morewaiting I went back to the front desk and there still was no one available. When I could finally talk to someone I asked if they could check their system to see if a script was sent over electronically. The representative in the booth next to us blurted out "why would they check in if they know they don't have a script?". As if it was her business. The representative attending to me remained neutral and checked their system and found the electronic script. This is not the only location I've been to where the representatives behave in rude, loud manners. LabCorp Management needs to address these issues with their customer service as a priority.

I was super impressed with the entire process from scheduling, walking in , brought back…read moreimmediately, awesome phlebotomist and out within literally less than 10 minutes!! In the past, my insurance required me to go to another place (Q*est) and every time there was an issue, staff complaining or the wait was ridiculous. LabCorp was a great experience and I am telling all my friends and family!!

This is the 2nd time in a row that I went here, checked in at the kiosk, and was told by the person…read morebehind the counter that they could not help people waiting unless they had an appointment. Guy behind counter said he is there alone (like the previous visit) and had double appointments scheduled every 15 minutes. An old woman waiting with her urine sample in hand was told to go home and make an appointment online. She said she has no access to a computer. Guy behind counter told her he could not help her. She and I walked out. I will never go back.

They made me pay up front, then quoted me a price that sounded extremely high. When I called my…read moreinsurance afterward (BC/BS), they said it was not nearly that high (it should have been one-tenth of what he said) and they don't know why he said that. Then the guy lab tech must have gone all the way through my vein with the needle. I have very visible, easy veins. Nobody has ever had a problem getting blood from me before. After I got home from this Labcorp and took off the bandage, I had a golf ball sized lump in the crook of my elbow. I have never seen anything like it. It was huge. Now, almost two weeks later, I still have massive bruising and pain in the area. Most of the "swelling" has gone down, but now I have little lumps under my skin in that area. So all in all it was a pretty bad experience and I'll never go back to that particular labcorp in Richboro.

I love this place for ease of scheduling an appointment. They are very nice and VERY efficient. I…read morewill continue to go there. It's 5 minutes from where I live. Parking is ample and it's in a very easy to get to location. I'd give a 5 star but the place could be cleaner.

Irma was excellent and was able to draw blood on the first attempt with is very rare for me . The…read morereceptionist was also very nice . Good service and I was in and out

This laboratory is an adjunct to the PennMed Medical offices at the same address. My primary care…read morephysician is on the second floor of this facility. As part of my annual physical, blood and urine samples were required in advance of that appointment. What an amazing convenience to be able to have this preliminary work done in the same location, and be confident the results will be in my file, and in my email inbox before meeting with the doctor. Compared to Lab Corp and Quest, PennMed's Outpatient Laboratory maintains all records in house and their appointments are on time. Their phlebotomists are as skilled as the other places, but they also have other staff present for check-ins and question answering, while those other places are always one person operations with a way too busy nurse running around doing everything by herself. This office feels more comfortable, and at the same time, more professional. So nice for something medical to become more simplified and convenient, rather than the contrary in this modern age of medical anxiety and confusion. This office is definitely a major improvement.

Honesty the staff has always been amazing. Even when kiosks are down they try their hardest. I go…read morein that office for my bloodwork checkup for one of my doctors once a month and they always have a friendly face and greet you. I wish i could give them a better star like Amazing not Great... Actually Really Awesome is what the experience is. The lab technician do an amazing job as well. I wouldn't go any where else. VB

Check in easy. Not too busy. Phlebotomists are good. I have been coming to this location for about…read morea year now. Easy parking. Very nice

Terrible miserable Indian women who was unable to draw my blood and kept sticking me and hurting me…read morein both arms with no result. she never apologized and yelled at me. too bad i did not get her name. Terrible experience

Waited about 40 minutes with 7 other patients to get blood work done. 10 minutes after checking in,…read moreThe nurse comes out saying she is taking lunch and she'll be back in 20 minutes... this turned out to be false. i decided to walk around the store and browse to pass time and when it gets to 1:00 (20 mins later) the nurse is still nowhere to be seen. there is now a line of people waiting for her to come back as she said she would at this time. Took at least another 20 for her to finally show up and she has a long list of names in her hand reading them aloud. about 3 patients later its my turn, i walk in and immediately hear her on speaker phone blasting hold music. this became very irritating very quickly. she then gets off hold and takes an 8 minute phone call with me in the room sitting in the seat where i should be getting my blood work. Do Not come here for blood work service! this happens almost everytime i come here there is always a situation with the waiting and taking "lunch breaks" at inconvenient times. will not be coming back.

The wonderful thing about Bruce is how he welcomes and makes your health a priority. I began…read morevisiting Bruce about a year ago with chronic shoulder pain and pain on my right hip along with and issue with my foot. Bruce really provided wonderful care and I can say that now I can actually run with my kids, my shoulder feels the best it has in a very long time. The hip is wonderful too. I really appreciate the dedication I received from Bruce's practice.

The dr and staff are very friendly. They understand your needs and aim to help you in any way they…read morecan