The receptionist was nasty and rude. She immediately began to tell me I would have to pay if she…read morecouldn't verify my insurance. I attempted to explain the order had been placed and should include my insurance information. Once she verified I had Cigna insurance she still asked me to retrieve my debit card for a swipe just in case all the tests weren't covered. I was the only person asked to provide a debit card and the only African American . I have NEVER had to pay for this. It felt like over kill and several people were assisted who came after me without appointments. I had to wait an hour with order papers in hand. The phlebotomist was excellent, but the receptionist was awful and needs remedial training in basic customer service.

As a healthcare professional, this establishment's approach to caring is subpar at best. From the…read moreentry, signage is unclear that check in for appointments isn't just for appointments. The kiosk is for all matters (including same day referrals from other physicians within the plaza). While waiting to check in, the receptionist clearly didn't have any regard for HIPPA as she discussed openly other patient status from the desk while I waited to be addressed. Only after she terminated the call, she rudely advised that I had to check in via kiosk. The technician in the back consistently yelled at people there for simple urinalysis screenings. The lobby is filthy. The technician's "bedside manner" is nonexistent. And, clearly this is their normal based on other reviews. I declined service, for multiple reasons. But, I'm not interested in paying for mediocre service or attitudes.

Best place ever to visit, great environment, great attitude, amazing Staff you can't ask more then…read morethat with a fast turn around of less then 30 min. Thank you team Arcpoint and Ms. J Walker!! Happy Holidays.... to all and all a great New year!!

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. We have more than 10,000 clinical tests and wellness solutions, including: DNA and Paternity testing, STD testing, Food Sensitivy testing, and many more. We are a full-service provider supporting both DOT and non-DOT drug and alcohol testing services for all size companies as well as private individuals. Mobile (On-Site) drug testing services available. Walk-ins welcome, no appointment needed. Weekend and After-Hours scheduling is available by appointment only.

Just like I have anticipated I have been billed 69.35 for a Covid Test in the name of a Doctor or a…read morebusiness man by the name of Douglas E Sloan DO and as I reviewed before I never saw a Doctor neither I requested one and yet they are trying to collect when Covid testing is free throughout the US. I got roped by these sneaky scammers but will forward the bill to The South Carolina Consumer Affairs and let them fight it. Don't trust this hospital and will never ever set foot there again. Saint Francis these people are making money on your name using immoral tactics!!

Where on this website does it say that lab services are not available on Sunday?…read more My husband is visually impaired and does not drive. I am juggling everyone's schedules and hoped to get his lab work done this morning. Now I have to jump more hoops because that info isn't anywhere that I can see it.

With 3 kids who live in Summerville, I spend far too much time in here than my health insurance and…read moremy wallet would prefer. In the last two years, my oldest son broke a wrist and had to come in for a concussion protocol (two separate incidents!), he needed some stomach issues checked out, and last night my youngest son had to come in for a broken arm. Dr. Klein and Dr. Howard, Nurse Chloe, and a few other folks who I didn't catch their names were all awesome last night. Despite being a bit short handed, my son was seen extremely fast and received outstanding treatment. I truly appreciate that Dr. Klein took the extra effort to consult with MUSC, it was a bad break, and it turned out that transferring him there was the right move, they needed to do a pretty intense amount of work to get his arm right. Each time I've been to Summerville Medical Center, I felt things went well, paperwork was minimal, and wait was short. While I never want to come here again, I'm sure I will, and I'm grateful and appreciative to the hardworking team who always manage to get my kids right. J.Ja

Summerville Medical Center is conveniently located on the corner of Burton Ave and Midland parkway…read morein a very safe area of town. Parking is plentiful, max distance from parking to many different entrances isn't far and there are many satellite medical buildings around the main facility to accommodate other needs. Walking into the ER portion of the facility is extremely clean as with any reputable hospital, there are screens with patient queue and rooms where they may reside (I can't remember which to be honest). I will also state I've been in a LOT of hospitals with past issues including the world renown Cleveland Clinic so I have experience that spans a large spectrum. Checkout is relatively painless and quick while there was only 1 receptionist at 5pm on a Thursday during flu season. I suspect they have more staff during busier hours but I can't speak to that. That said when your number is finally called and the nurses are quick to get vitals and if a room is available, get the patient situated. This process took roughly 1.5 hours for us to get into a room and another hour for a doctor. It's my belief they were short staffed as things seemed to be running a little slow. The nurses were good at their jobs, as they were able to hit my mom's veins with ease and get some fluids going. Moreover since she's on record, they made sure not to give her anything she was allergic to while also noting her various alignments such as high blood pressure. I must say, please be kind to these nurses as they have a lot of patience thus they're doing the best and again I think they're short staffed. As for the doctor when he showed up, he appeared very intelligent and was able to assist with the previously conducted tests giving him a good idea of what was wrong. Now, I also believe that there's a priority so if someone has a life threating condition the doctor will be with them before lesser issues as this is just logical. That said I left with confidence the doctor had accurately assessed the situation and gave us our needed solution. Going to the hospital isn't a fun endeavor and unfortunately on occasion a necessary one. I've heard stories of long lines however that wasn't my experience. Aside from being slightly slow everything seemed to run as smoothly as one could reasonably anticipate. If you find yourself having to visit this facility, I believe you'll be in good hands.

This place is amazing!!! With my toddler screaming almost the whole time she was completely focused…read moreon me and baby. Even when we weren't getting good photos at first (baby was in my back) she wasn't discouraging at all! The moment the room calmed down my little guy came and showed his face. I'm so glad she had a great attitude and was really determined on getting good photos for me, she even offered if I wanted to come back another day. I left with such amazing photos that I didn't need to! If your looking for a nice, clean relaxing place to view your soon to be baby this is definitely the place! Thank you so much 100x!!!

Amazing place! Couldn't get clear pictures other than seeing the sex and they invited me back free…read moreof charge for the 3d pictures. I've been here 2x once five years ago and once today. Best ultrasound place ever. The owner was amazing and patient. Love this place.