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Quest Diagnostics

2.3 (24 reviews)
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WHERE ARE THE APPOINTMENTS? Not asking for my friends, because I 10/10 WOULD NOT RECOMMEND this location.
Dre G.

If I could give this place a negative number of stars, I would, but since 1 is my only option, so be it. The phlebotomy technicians taking their sweet time and moving at a glacial place to greet patients at the front door move slower that rush hour LA traffic on the 405 freeway. AWFUL! When they answered the door, I let them know I was a walk in and that I didn't have an appointment because their site doesn't allow you to make one through March of 2021. Convenient right? They then proceeded to explain to me, that walk in patients get pushed back as scheduled appointments show up. You don't say? First, does a bear shit in the woods? THANK YOU FOR THAT, Captain Obvious! I was born on a Thursday, I wasn't born yesterday! Second, where TF are these people making appointments... because I've been trying for the last week. Irritated is a complete understatement and to whoever is running the show, you need to re-evaluate your bottom of the barrel phlebotomists who don't know how to speak to people. In a world that is crashing. And burning before your eyes, you can atleast be kind.

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6 years ago

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Quest Support

Hi Donna- Thank you for sharing this feedback!

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12 days ago

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5 months ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

The staff here are not friendly. And there was no one in the front desk to assist you. Poor customer service and the staff just ignores you.

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5 years ago

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4 years ago

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6 years ago

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6 years ago

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9 years ago

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6 years ago

Always went to this one growing up, they're always helpful and sweet. Definitely know how to do their job compared to other quests.

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Hi Lindsey- Thank you for sharing!

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8 years ago

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8 years ago

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7 years ago

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Thank you for your review, Rae!

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5 years ago

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5 years ago

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6 years ago

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5 years ago

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10 years ago

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9 years ago

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11 years ago

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Quest Diagnostics - blown vein

Quest Diagnostics

(9 reviews)

I have had nothing but horrible experiences at this Quest Diagnostics location since becoming…read morepregnant. Every single visit has been frustrating, unprofessional, and borderline unsafe. First and foremost, the facility is filthy. For a medical setting, you would expect cleanliness to be a top priority, but that is far from the case. The waiting area and blood draw room always feel unsanitary, which is extremely concerning, especially for someone going through frequent testing during pregnancy. The staff seems completely overwhelmed, understaffed, and undertrained. Every time I have had my blood drawn, I have left with bruises or worse--one time, they even blew a vein. That is unacceptable. Proper technique should be a basic expectation at a lab facility. But the worst experience yet happened at my last appointment. As I sat in the blood draw room, a random person--who was not an employee--walked in to drop off their urine sample. That means this lab is so poorly managed that anyone off the street can just stroll into the blood draw area. This is a huge breach of privacy and professionalism. And to top it all off, the incompetence of this location directly affected my pregnancy. I had to wait two weeks for my genetic testing results, only to finally be told that they didn't even collect enough blood in the first place. Two weeks of stress, uncertainty, and waiting--completely wasted. Now I have to go through another blood draw and start the waiting process all over again, which should have never happened in the first place. This location is in desperate need of better staffing, stricter protocols, and proper training. If you are pregnant or require frequent testing, I highly suggest avoiding this Quest location if possible. The lack of professionalism, cleanliness, and competence makes it an incredibly stressful place to deal with, and no one--especially expecting mothers--should have to go through this kind of repeated frustration.

So I went to go get blood work for my pregnancy & when she was doing my blood work she was…read moresqueezing my arm aggressive it was too hard couple days later I notice the was getting worse & she was very rude the worker there needs to do training again & do more professional work & handling patients the bruise start hurting more

San Joaquin Cardiology Medical Group - Dr. Alvin Cacho has practiced medicine since 1975.  Let his experience lead you to better health today! (209) 942-1161

San Joaquin Cardiology Medical Group

(6 reviews)

Dr Catcho was my moms cardiologist for many years however I was very pleased when Dr. Hart too,…read moreover her as her doctor. She is so nice and helpful, she is very patient with my mom and her condition and makes sure we understand everything that's going on. The beautiful ladies that run the front office are so very nice, I actually look forward to seeing their friendly faces on her visits. Keep up the excellent work ladies. Oh and the office is always clean and my mom loves the plants in each visit room. I highly recommend this office for your cardiomyopathy needs. Dr. Hart great doctor Friendly staff Cleanliness Great service over all

I was helping someone else make an appointment. I was told b Two medical assistants that they will…read morenot provide interpreter service They are not willing to provide interpreter service or accept your own interpreter over the phone. Said they are only obligated by law to provide interpreter if you have a hearing disability. Confirmed by their manager! Even though their doctor speak Chinese, but the medical assistants said the doctor is not there to translate for them. They also said if you don't have a interpreter with you in person the doctor will not see you. Apparently they speak for the doctors. Then proceeded to ask me repeatedly if I want to cancel the appointment. I said No repeatedly and they just keep asking the same question. Very unprofessional. Since when does a medical assistant gets to make that decision? The patient was referred by a family practice physician. The family physician only made referral here because their doctor speak Chinese and stated not to worry they provide interpreter service. I've worked in healthcare most of my life. The few years I didn't I served in the military. For the first time in my life I felt discrimination in the healthcare and it's not even my appointment!

Quest Diagnostics - laboratorytesting - Updated May 2026

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