Excellent service. The staff were very good, attentive, and friendly. They worked on time, and…read morecheck-in was easy. The parking was spacious and secure!

I want to give a huge thank you to the amazing ladies who helped my daughter through her bloodwork…read moretoday. I wish I would have gotten the woman's name who took care of her, but I was so caught up in my emotions and stress that I didn't think to ask. I truly hope she sees this because I want her to know how much her kindness meant to us. My daughter was very nervous and scared, but she was so patient, gentle, and reassuring. With the help of her coworker assisting, they made the whole experience go smoothly and helped my daughter feel safe and comfortable. They truly went above and beyond. We didn't have an appointment, and we were in and out in about 10 minutes or less. The check in and check out process was quick and easy, and everyone was so kind and welcoming. Afterward, they even gave my daughter a sticker and a squishy toy, which made her smile and helped turn a scary moment into a positive memory. Thank you for your compassion, patience, and for taking such great care of my daughter. We are so grateful for people like you who make a difference.

I rate it one start just because I can't rated it less stars. Poor quality of office staff, no…read moreempathy and rudeness are the only qualities that they have at least at the office on 1801 E March Ln Stockton Ca. waited for over two hours and the care given was like they were doing me a favor and not even trying to at least fake the empath.

Was scheduled for breath test and after arrival and waiting for my turn, I was told to reschedule…read morethe test because they were out with the testing kit from last few days. Okay so when they didn't had the kit why they scheduled me. They should have called me instead. This is my second worst experience with the Quest diagnostics. And also they didn't had any supervisor to talk about this issue. Very very disappointed Will never go back to Quest diagnostics

Came in at 9:10 for a TB test today but the place is still closed. Called customer service and was…read moretold that they are running a BIT late. Waited for a few more minutes and more people are coming in for their appointments but still, no arrived to open and accommodate their clients. This is so sad, a lady that as waiting too was holding her pee for 30mins for her urinalysis. Time check 9:48 and no one still came to open the clinic, I had to leave for work.

Closed early yesterday, came in this morning 40 minutes prior to wait early first person in line…read more She was running 20 minutes later than open hours. Which states on their door 9. Then proceeds to do 2 walkin ins before me.

Horrible place to have lab work appt . This location seems…read moreto be always "short staffed " the quest system is not user friendly nor is the kiosk check in machines. It's a do it yourself and/or figure it out on your own or literally ask another person in the waiting area for help. Worker announces there are only 2 people on and fully booked . No accommodations even for people who have to walk in who absolutely have no phones or assistance. Definitely have tried different locations and surely is wayyy better than this location . The only thing about this location was its cleanliness , staff though need improvement on their attitude towards people especially when it comes to helping people who need check in assistance.

I have had nothing but horrible experiences at this Quest Diagnostics location since becoming…read morepregnant. Every single visit has been frustrating, unprofessional, and borderline unsafe. First and foremost, the facility is filthy. For a medical setting, you would expect cleanliness to be a top priority, but that is far from the case. The waiting area and blood draw room always feel unsanitary, which is extremely concerning, especially for someone going through frequent testing during pregnancy. The staff seems completely overwhelmed, understaffed, and undertrained. Every time I have had my blood drawn, I have left with bruises or worse--one time, they even blew a vein. That is unacceptable. Proper technique should be a basic expectation at a lab facility. But the worst experience yet happened at my last appointment. As I sat in the blood draw room, a random person--who was not an employee--walked in to drop off their urine sample. That means this lab is so poorly managed that anyone off the street can just stroll into the blood draw area. This is a huge breach of privacy and professionalism. And to top it all off, the incompetence of this location directly affected my pregnancy. I had to wait two weeks for my genetic testing results, only to finally be told that they didn't even collect enough blood in the first place. Two weeks of stress, uncertainty, and waiting--completely wasted. Now I have to go through another blood draw and start the waiting process all over again, which should have never happened in the first place. This location is in desperate need of better staffing, stricter protocols, and proper training. If you are pregnant or require frequent testing, I highly suggest avoiding this Quest location if possible. The lack of professionalism, cleanliness, and competence makes it an incredibly stressful place to deal with, and no one--especially expecting mothers--should have to go through this kind of repeated frustration.

Terrible customer service. Some people couldn't scan their QR or locate their apt by entering their…read moreinfo. I tried to help them but was only able to assist some. The sad thing is, I shouldn't have to I am not an employee. They call names and walk away intentionally to not deal with anyone, where is the help? The service? The short Asian woman working this morning in such a bad mood. I feel bad for the people waiting and it's passing their service time because they were unable to check in.

Jan. 20th, 2022 at 8am This location has people with the…read moreworst attitude! I've been going here for years and it hasn't change. The front lady who works here is extremely rude! I told her that I came in here for two patients (my dad & brother) and immediately she interrupts me and says "well I'm only one person so I'm only taking one at a time." I was like "yeah I know but I'm just telling you." Then after giving her the insurance cards.. she realized that I gave her the wrong cards but she never even told me whose cards she needed. With attitude she says, "this is the wrong person" and I responded, "yeah and that's what I was trying to tell you because I don't know who I'm checking in for first." Take my advice, please go somewhere else! Although, the service is quick with an appointment.. there are many other locations who will give you a better experience. Especially if you have parents who's second language is English... I'm telling you the ladies here will not talk to them with respect.

Very unfriendly receptionist she acts as if she is doing you a favor for working there. When we got…read moreto the desk she didn't greet us or tell us that we need it to fill out a form I found out when si saw someone else do it and when to ask her. She doesn't call people to the desk instead she ask them questions from her desk about their address yes the place is small but still unprofessional. I will definitely not come back to this place.

Dr Catcho was my moms cardiologist for many years however I was very pleased when Dr. Hart too,…read moreover her as her doctor. She is so nice and helpful, she is very patient with my mom and her condition and makes sure we understand everything that's going on. The beautiful ladies that run the front office are so very nice, I actually look forward to seeing their friendly faces on her visits. Keep up the excellent work ladies. Oh and the office is always clean and my mom loves the plants in each visit room. I highly recommend this office for your cardiomyopathy needs. Dr. Hart great doctor Friendly staff Cleanliness Great service over all

The receptionist that gives appointments is too rude. Every interactions with her in my appointment…read moreshe gives a negative attitude and rudeness. She's been working there for a long time. The wait is too long, if your appointment is at 8AM you wont be seen until 11AM. I don't really like how they treat patient here. Poor patient care and poor patient treatment. Rude staffing. Rate would be 0.

I had the worst experience with a receptionist. Instead of sympathizing with patient, she was all…read moreabout business, trying to lecture me even tho the situation was wrong in their part. Instead of reassuring me she gave me absolute doubt to believe in this staff and their ethic for care of patient. You guys are known to cancel Patients appointments at anytime due to low staff and to use that to hold my family's prescription is wrong.

Attempted to make an appointment after my pcp referred me to this facility. Office staff were…read moreunprofessional. They put me on hold for over 30 minutes and dropped the call. I called again and was greeted by a different staff member, she took my information and placed me on hold. Soon after, she dropped the call. I called again and they forwarded the call. After frustrations, I informed another gentleman that I was trying to just make an appointment. He was patient and took my information and placed me on hold again. Never heard back. I called my pcp and asked to be referred elsewhere.

8/26/2024- Came in for physical evaluation for SSDI. The case worker made the appointments, so you…read morecan't personally make or change them. Staff at the check-in window and the Dr were very friendly and helpful. Went through the exam evaluation with the doctor, who seemed to understand my physical disabilities. The exam and waiting room were very clean. The only reason for not all 5 stars is that the waiting room had no water dispenser, so bring your own if you need something to drink while there. I'm not sure where the public restrooms were, but I'm guessing they are in the building somewhere outside the office This is a 3 level building with the parking garage underneath the building. There is an elevator available to get to the 1st and 2nd floors. Otherwise, you would need to climb stairs from the street level/sidewalk if you park on the street.

Went for ssdi . Dr was very nice I can't remember her name though . Parking isn't many spacesread more