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    Quest Diagnostics

    2.5 (47 reviews)
    Closed 7:00 am - 12:00 pm
    Updated 3 weeks ago

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    Check-in area
    Kellie R.

    I was sent to Quest Diagnostics to do some blood work for my vaccination statuses. The parking area is huge and plenty. There were only three cars when I arrived. There are no signs outside but if you use GPS, you can find the building easily. The lobby is fairly open and nearly empty. It's just a room with two kiosks, about 5 chairs, and a tv advertising their own company, showing the weather, and who has an appointment. There is no desk and no employees up front. It was a little odd waiting for an appointment without signing in with a person. I had showed up on time and signed in via text message while walking in. There was no one in the lobby and no one else on the list. I saw my name on the screen and waited. It said I had less than 2 minutes before I got called in. Well, the appointment list disappeared and I was never called in. I resigned in on the kiosk and again, my name showed up but was listed as "walk-in." I was a little scared that no one was showing up. After waiting 10 minutes, I was finally called in. The nurse was friendly and nice. I sat down to give blood samples. She couldn't find my vein on my left arm and it was uncomfortable having her move the needle inside my arm. After a good minute or two, she tried my other arm. Mind you, doctors have difficulty finding my veins. This is every doctor I've met. So it's not her, this is normal for me. Anyway, she was able to get a vein on the arm and it went smoothly. The procedure itself is quick and you're out within 15 minutes or less. I would go back here again to get tested on other things if I needed.

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    1 year ago

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    3 months ago

    No customer support. Very impersonal. No reception... just computer check in, weird and cold

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    1 year ago

    Helpful 3
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    11 months ago

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    3 years ago

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    1 year ago

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    2 years ago

    Helpful 2
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    4 years ago

    Helpful 2
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    2 years ago

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    2 years ago

    People at this location are not helpful at all. Not solution oriented and quite rude. Have to go somewhere.

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    3 years ago

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    4 years ago

    Helpful 1
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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Much better experience this year. Perhaps last year's problems were exacerbated by COVID lockdown, lack of people wanting to work, etc.

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    6 years ago

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    7 years ago

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    5 years ago

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    4 years ago

    Worst wait time for a quest. Only one person running it so a 8am appt becomes a 10am appt.

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    4 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    Quest Support

    Thank you for sharing this valuable feedback, Grace!

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    9 years ago

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    4 years ago

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    12 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    Thank you for sharing this feedback, Destiny!

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    9 years ago

    Staff very rude and do not treat you well. They would be better off eorking at Motor Vehicle.Department

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    10 years ago

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    16 years ago

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    7 years ago

    I've been here a couple times - both Saturdays. In and out very quick. Staff is very friendly.

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    Thank you for your valuable feedback, Brandon!

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    10 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    15 years ago

    not only did the receptionist have a attitude but I waited for 2 hrs. Do u think I'll go back again? do u think I recomend Quest? Nooooo

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    Page 1 of 2

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    When I went in last week Shanika Mitchell listened to my concerns, let me lie down, and did a quick and painless job of drawing my blood.

    Mentioned in 2 reviews

    Read more highlights

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    Avoid this urgent care at all costs. While they "specialize" in pediatrics I'm not sure their staff…read morehas ever met a child. We had a 315pm appt booked online. Upon showing up on time we were greeted by no one. Finally a "medical assistant" presented herself and said the receptionist was on lunch and she's the only one who knows how to register patients... since we were already there with our 23mo old we opted to wait. 35 minutes past our appt time she showed up and took her sweet as time registering us. Then we went in and were helped but the other medical assistant. They do not have the suitable tools to get a toddler pulse ox so just decided the reading was very low (vs. inaccurate). She the said she saw chest retractions. The doctor then came in and also "saw the retractions and heard tons of wheezing". She suggested they call an ambulance because my toddler (who had a cough and was otherwise in good spirits) was in respiratory distress. This was as a reminder despite the fact that our son was not in any type of rush to be seen just 45 minutes prior. The ents arrived and quickly confirmed his vitals and pulse ox were absolutely fine (using a device suitable for a toddler) but we proceeded to the hospital. In the ambulance it should be noted that the urgent care staff handed over paperwork to the ents for the wrong patient. Very quickly the ER was able to rule out any concerns besides a regular children's cough. His pulse ox was not even 1% lower than perfect. His lungs were clear. His chest was not retracting at all. In my life I've never experienced such gross negligence and a lack of care. Sure it is great to be overly cautious with children, but medical expertise needs to be used as well. Do not go here unless you want to spend a fortune on an unnecessary trip to the ER and deal with the trauma of taking a toddler in an ambulance.

    Advanced Radiology

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    My recent experience with Advanced Radiology Consultants has been extremely disappointing due to…read moretheir current scheduling and insurance verification process. Before staff will even answer basic questions or assist with scheduling, callers are required to locate their insurance card and provide a verification reference number--every single time. This applies even if the patient has already been seen and the information is already on file. This policy creates an unnecessary barrier for patients and caregivers who are simply trying to coordinate medical care. Most healthcare offices maintain insurance information on file and update it when needed. Requiring patients to repeatedly produce the same details before even having a conversation is inefficient and not patient-centered. As someone coordinating care for a parent living with Parkinson's disease and significant mobility limitations, this process is especially problematic. When managing appointments for individuals with serious health conditions, the focus should be on facilitating care--not adding administrative obstacles just to speak with a staff member. With an aging population and increasing healthcare needs--particularly among baby boomers--systems like this will only create more frustration for patients and their families. I strongly encourage Advanced Radiology leadership to reevaluate this policy and implement a process that prioritizes accessibility, common sense, and patient care. Sincerely, David Vizcarrondo

    Front desk is extremely unprofessional. The receptionists just chit chat and giggle as people are…read moretrying to check in. I don't know where the management is.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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