This Labcorp office is great. I live close to two locations that get terrible reviews (Lewisville…read moreand Flower Mound). I drove 25 minutes each way to Grapevine and it was worth it. I was seen a couple minutes before the appointment time and Tracy was great. She's super nice and it was quick and painless. Highly recommend.

I had a great experience at this Labcorp location. It's located at Baylor hospital in a…read moreprofessional building. As soon as you enter the building Labcorp is the first door on the left. It took me less than 10 minutes from the time I entered the building and walked out. Super easy! My phlebotomist was nice and so was the front desk staff. I'll be coming back to this location from now on.

They lost my specimen. Now I'm in a bind to find a lab that can expedite another test. This is…read moreentirely unacceptable and reportable.

When are you open? Do you have a answering machine or service? Phone just rings. Also your…read morewebsite info in wrong!

I was yelled at and spoken to extremely rude, Alicia King, Sharon knights have attacked me…read moreverbally, and treated me horribly, after i tried complain the their kiosk wasn't completing my check in. they should not be in a place where they deal with customers, they have no customer service skills or empathy. I have never dealt with this magnitude of no self awareness or respect towards customers.

What a horrible place. I have pain in my right abdomen. Doctor told me to go get blood work. Ta da,…read morethats when this place comes in. I called for appointment and the lady gave me an automated hotline. That hotline is the most annoying thing you will ever have to deal with. You find locations by the zip code and choose your available time. After you pick the location and find out theres no available time convenient for you. You have to hang up and dial back to pick a new location. I did that freaking four times before I decided to cursed them out to give me an easier option. They told me the online way. Why didn't they freaking do that in the first place? I'm in pain and impatience, this place really tests your patience. it was my turn to get my blood work done and there was a vile of blood from the person before me sitting on the table. Their armband string was also out. I'm pretty sure that vile of blood was suppose to be on a rack or safe somewhere other than lying on the table. I told the technician about it and she quickly put it on the blood rack. Wow

Fast and friendly. I was in and out in about 7 minute, awesome service. Thanks for respecting my…read moretime

Outstanding customer service!! Fast resultsread more

Perhaps I got the staff on a tough day @ 10:45 am, but they were not even slightly personable to me…read moreor anyone else that I witnessed. The lab was clean, and the technicians efficient, but sadly, no eye contact during the whole procedure. I've used Labcorp for decades at locations in Michigan and California and never experienced the feeling that I was more of nuisance than a customer/patient.

I am an RN ordered to drop patient specimens off and notice trends when visiting Labcorps across…read morethe metroplex. The staff at the Walgreens LabCorp on Keller Parkway in Keller Texas has repeatedly shown no respect, courtesy, or even so much as recognition of me when dropping off specimens. I don't understand the course of the constant unprofessionalism. I check them into their kiosk system then wait until they open the door then am greeted with disgust. This is only my most recent negative experience with LabCorp. LabCorp, please invest in your employee training. Please value all of your customers, your patients and the nurses utilizing your services for their patients.

Complete incompetence. Do not waste your time. Their doctors only practice there briefly before…read moreleaving or being let go. In 3 years I've seen 3 doctors that are no longer there. I've had labs misread to me. Been diagnosed incorrectly. They routinely screw up my prescriptions. And they take no ownership of their mistakes. I'm just the latest in a long line of patients lost. Terrible!

This staff is incompetent. I had a sleep study almost a month ago and they still cannot get me a…read moreBiPap machine. The vendor (item is in stock) and insurance already approved and still they cannot get it together. Go somewhere else. It's horrible.

Absolutely the worst!!! I made an appointment fasted half the day and arrived, just to be greated…read moreby an incredibly rude woman who said, " sorry our machine is down, we can't help you, you'll need to reschedule" it had been down for three days. No one called or emailed to let us know. When calling to make a new appointment, I found they do not have anyone to talk to . The entire system is computerized. I went to labcorp and had no problems! I will never use Quest again!

This has to be the smallest, most cramped quest location ever. They have a sign that says maximum…read moreoccupancy of 4 people and to take a buzzer and wait outside if more than 4 people. Only problem is there are no buzzers. It's super small and then on top of that they just have random boxes laying around. The customer service once they call your name is very quick and friendly. I will definitely avoid this location next time. It's just too small.

Candidly, this healthcare facility feels far more like a concierge medicine practice than a typical…read moreurgent care or local 24/7 ER. A couple of weeks ago, I woke up with a terrible sore throat. I tried Cepacol lozenges without any relief. Eventually, I began searching for urgent care medical facilities that were open in the middle of the night. After reviewing several options and reading through patient reviews, I decided to call Complete Care in Southlake. Initially, seeing that it was a 24/7 ER gave me pause, as those 24/7 ER facilities can be very expensive, and I even debated whether I should simply endure the pain for another five hours until a traditional urgent care clinic opened...I'm so glad I made the call. From the moment I spoke with the receptionist to my interactions with the nurse and Dr. Peebles, the experience was exceptional. Everyone took their time, answered my questions thoroughly, offered thoughtful suggestions, promptly sent over prescriptions, and Debbie expertly administered the two injections I needed. Even more surprising, the cost was literally on par with many local urgent care facilities for cash pay. A sincere thank you to Debbie, Amanda, Dr. Peebles, and the entire Southlake team for such outstanding care. Warm Regards, Eric

i came in for pain, swelling and redness around my belly button. the doctor just examined my…read morestomach and said yeah you just have such and such, but didn't do a cat scan to see if it was anything internal going on. then he made the statement on how I likely got the rash - "well you women like to wear your pants up high, that's how you got it." about 30 mins later I was sent home with 2 antibiotics. Needless to say I ended up going to a hospital ER later that night and turned out I had an abscess in my stomach - which is why my belly button was reacting the way it was. the hospital doctor was kind of taken back when she asked if they did a cat scan on me - because she knows they have the equipment there - and I told her no. In all I would not go back here - bedside manner of the doctor and nurses was not great and overall knowledge of what could be wrong, obviously wasn't there.

Do not visit Labcorp…read more Back in April, I was referred to a hematologist that is licensed to practice in Texas (their office is in Florida). I live in Texas. My insurance is BCBS Texas. I took the single blood test lab that my hematologist ordered for me to do at LabCorp and did it (in Texas... where I live). Months later in September, LabCorp sent me a $980 bill for the single blood test. They had billed it against BCBS Florida. I called them and asked about it. I did the test in Texas and live in Texas. Why are they billing it to FL? They said it's because my doctor is in Florida. My doctor said she is licensed for Texas and ordered it appropriately. LabCorp doesn't care. They've been hounding me for $980 for one blood test. Ridiculous. I called and they told me I could do a "Financial Hardship Request" and that they won't keep sending me bill reminders while it's being reviewed. I did the Hardship request, e-mailed it back to the place they requested. I even e-mailed to request confirmation they received my application and let them know I still got bills. No reply. It's been months. I got a bill today telling me I had 20 days to pay or I go to collections. $980 for a blood test is a scam and ridiculous. NEVER DO LABCORP.

I generally do not visit Labcorp, but my surgeon sent me to this location for my labs. I made the…read moreappointment, checked in, and was seen within ten minutes of arrival. The scheduling process was very easy, I must say, it was faster and easier than Quest. The quality of care was satisfactory, and the technician was efficient.