This facility is right on point! If you have an appointment, they stay on schedule. In and out in…read moreminutes. Fastest I have ever seen! Staff us always friendly, waiting room is clean, the team is excellent at drawing blood quickly and getting the paperwork done rapidly. This facility should be the model facility for all offices of Quest.

Quick service but shoddy facility. I had a lab appointment here. The check in system was fast and…read morethe wait was less than 10 mins after check in. The check in is all digital so you don't see or interact with anyone until they come out and call for you. The room I was sent to was dirty; damage to the wall, overly cluttered, urine sample lid on the floor. There was a sharps container wide open and full mounted to the wall right next to where I was sat. If I had been a child I could have easily stuck my hand in there before anyone could stop me. There was patient paperwork laying around the workstation in plain sight and there were trays full of other people's lab specimens all over. The bathroom I was sent to collect my urine sample was very dirty. There were no paper towels or soap. The tech was good at the blood draw but talked with her back to me the whole time. I don't think she made eye contact with me at all. Never asked if I had been fasting as instructed for my labs but I saw her check "yes" on the computer.

After running back and forth to quest diagnostics multiple times this week and getting no help or…read moreassistance, I was suggested by a friend to go to any lab test now. This was by far; a much better lab! I was able to get all my questions answered and have my test done promptly. I needed to obtain a hair follicle test, quest diagnostic was making it pretty impossible, no one at all there to help...just very dismissive..."we need the Qpassport" & "we can't do the test without a code" When I got to any lab test now, the tech was able to clearly and honestly answer my questions, give me pricing and explained how the test would be done and the turnaround for results. I have never had a hair follicle test done before today. I was worried I would end up with a weird bald spot on my head, I was very lucky to have had this done at any lab test now because the woman explained how she takes lil strands from different places- rather then one chunk of hair from one spot! I seriously appreciate the help and consideration! I'm so glad I was referred to this lab! I hope everyone having issues with quest or any of the "too busy" kinda places out there, don't go back! Save your time and energy!! you won't regret it! try this place!! They were friendly! Helpful! Fast!

The results do not come in on time. Only plus is that you are seen fast and leave fast. Pricey!read more

I scheduled my appointment for blood work with Cynthia she was very pleasant and professional, she…read morewas very fast and made the experience a great one as this was my first time ever getting blood work done from my home. I can't recommend them enough!

From the owner: Bloodborne Sisters, LLC represents a newly established mobile phlebotomy enterprise staffed by…read moreseasoned healthcare professionals. Presently, our services are exclusively available in Central FL, w/ a strategic vision to expand statewide!

We have been here for outpatient labs and scans and have always had a very pleasant experience!…read more Scheduling was very easy and the staff were always friendly and able to assist with questions we had. During the appointments we felt safe and comfortable with the care team we were working with. They explained everything to us and made sure we always were understanding of what was happening. The waiting area is also very pleasant and provides a spacious place for you to wait. I didn't feel crammed in which I appreciated. We have had a great experience so far using this facility for outpatient services and plan to continue to do so in the future!

Always work with you on appointments great follow ups and love there portal…read more Office staff are very helpful and considerate.

Marilyn, Cianai and Alex were amazing! I hate get my blood drawn but they made it an enjoyable…read moreexperience and that's really impressive.

Disappointed with the level of care. In every visit, they try to sell me more things that my dog…read moredoes not need. Last visit, they were supposed to do the anal gland expression, and they forgot. As I was about to leave, the nurse tells me that they forgot to do it, and they would do it now (before I left their office). I agreed, and they did it. Next, they charged me again for the anal expression, and then told me that next time it's included as part of the charge for the visit. This contradicts what they just did, in that they charged me for the visit and medication that they pushed to sell, and then they charged me for the anal gland expression they forgot to do during the visit. Then, my dog has been on heartguard and nexguard since he was adopted in December 2023. The order is set to autofill every six months. Today, they call me to tell me they can't fill my dog's heartguard because they want to charge me before refilling his medication. Disgraceful level of service. The staff appears to be nice, but they are being pushed by their owners, Dr. Medera and Mrs Rivera to focus on generating revenue over providing an acceptable level of care. There is a line between generating revenue and focusing on providing care, but when you push sales of things that are not needed, overcharge for services that were already paid for, and withhold medication when my dog has been under their care for so long, it is unacceptable and down right despicable. I will find a veterinarian that actually cares about their patients.

The staff at St. Francis animal hospital are top notch from top to bottom. The reception members…read moreare polite and efficient starting with scheduling and then through arrival and check out. Past visits with Dr. Madera have been great but my most recent visits with my elderly cat Frazier have been with Dr. Wright. She is very professional, intelligent and a great communicator. Frazier was not doing well and with her guidance we developed a plan that has seen him recover significantly. She gave me all the information I needed to make good decisions for the health of our boy Frazier. We are grateful for Dr. Wright and St. Francis Animal Hospital.