Making an appointment was easy peasey. Wait time was minimal when arriving at the office…read more I saw Dr. D Franko, out of the Medford office. It is a convenient location right off the LIE. The office was clean and staff extremely kind and helpful with any questions I had. Dr. Franko was swift and pleasant. I feel confident with continuing my care with him and the efficient staff at this location.

After making two new patient appointments with Dr Franco in the beginning of February I was called…read morethis morning to have them canceled on me. My appointments are in 4 days. They offered me tomorrow morning which I cannot make as I have court. So the next appointment they offered me was august! I suggested maybe the doctor give up one of his days off to reschedule all of his patients rather than come in an hour early but this fell upon deaf ears. Doesn't sound like a doctor I would like to continue it if I have to wait over 6 months to see him. Nobody's that good.

Terrible experience at Quest Diagnostics. My dad had a morning appointment for lab work and…read morefollowed instructions to fast overnight--no food or drink. When he arrived, they asked for a urine sample, but he couldn't provide one right then. They told him he could come back later to drop it off, but only with another appointment. He didn't book one and returned as a walk-in. Waited over an hour just to be called, then all he did was hand over the sample and place it on a cart inside the office. That was it--no further assistance, nothing. Total waste of time. It feels like they're forcing appointments just to look busy and pad wait times.

I had a disappointing experience at Quest Diagnostics today with a phlebotomist named Carla. I had…read morescheduled an appointment online for my glucose test, which was the priority, but I also had a requisition for two additional non-fasting lab tests. Unfortunately, the online system wouldn't allow me to add the other labs without canceling the glucose appointment, so I chose to proceed with the glucose test and planned to hand in the additional requisition upon arrival. I didn't think this would be an issue, especially since Quest accepts walk-in patients and I was going to be there for two hours. It seemed reasonable that the extra labs could be drawn during the same visit--specifically, one hour after drinking the glucose solution and again at the two-hour mark, for a total of three needle sticks. I didn't see the need to schedule another appointment just to return for a fourth draw when I was already there for an extended period. When I explained this to Carla and gave her the additional requisition, she looked me in the eye and told me I'd need to make another appointment and come back for those tests. I calmly explained what had happened with the online system and said I was unable to return, and that it made sense to draw everything while I was already there. She reluctantly added the tests and told me, "Next time you'll have to make an appointment," followed by, "I'm not trying to give you a hard time." When I tried to show her on my phone what happens when you attempt to add multiple tests online, she refused to look and said, "I don't need to see that." Then, while I was seated quietly waiting for the draw, she noticed my water bottle and asked if I had been drinking from it. I told her yes, and that my midwife said I could and had written it on the instructions. Again, she responded with, "I'm not trying to give you a hard time." By this point, I felt extremely uncomfortable with how I was being treated. I told her that I've worked in healthcare for over 20 years and have never been treated this way by a medical professional. I said her overall attitude from the moment I walked in had been off-putting and unsettling, and that I preferred not to continue speaking. She then said another tech would complete the timed draws at 7:50 and 8:50. It was upsetting to be treated this way when I was simply trying to be practical and efficient during an important prenatal test. The reaction I received felt unnecessarily rigid and dismissive, especially considering I was already going to be there for hours.

I've been to this organization different location... this was a terrible experience... don't think…read morethe lady knew what she was doing ..never asked if I was ok till I yelled --- STOP OK NOT DOING THIS!--- so I left they

As a healthcare professional myself, I am so appreciative of the professionalism of every single…read moremember of the zwanger team. Making an appointment was seamless, checking in was quick and efficient and the ultrasound tech was incredible. My report was prompty read and available by the radiologist, posted on the portal without delay. I waited over a year to get this done due to concerns surrounding family history. However, if I knew things would be handled so professionally and efficiently, I would have booked this long ago, without reservation. Thank you, Zwanger.

I was not acknowledged when I checked in so I had no idea if I would have been seen. There is no…read morevisible queue. The kiosk said my wait was 30-60 minutes but still was not called after 1:20 hours. If you don't have an appointment they can keep pushing you back behind those that have appointments. I left because they said I had 2 waitlisted people in front of me but that wasn't truthful because all the people who checked in before me had left the building. I personally think they are slow. I went to Sunrise first thing the next morning and was in and out.

Terrible. I was just refused my appointment for a Covid PCR and Flu test because they said they…read moreonly swab patients that are asymptomatic.....why would you need a Covid or Flu swab if you were asymptomatic? They stated that this is their policy and is stated online when making your appointment because there are "immune compromised patients you're exposing".....which is untrue. Online and in my confirmation it only states to wear a mask if you're experiencing symptoms. Listen to the reviews.

The staff is wonderful. The place is clean. Very professional and great at setting you at easeread more

Super nice and attentive staff, made me feel comfortable & didn't hurt at all! I'll be coming here…read morefor all of my blood work from now on

GREAT, quick, efficient. Slammin' job, Nina!!…read more Your caring and kindness want lost in me, either. Thank you.....!!!!

Positives: Convenient location, convenient method of scheduling appointments online. Technicians…read moreare generally good and the facilities appear clean. Almost never have I had to wait longer than 5 or 10 minutes past my scheduled appointment. The big negative which is causing me to stop having service provided by LabCorp is the repeated failure of the provider to collect and/or submit all requested samples for testing, and this is huge. I make an effort to have multiple Drs tests done at one time so I only have to get one venipuncture, and the value of follow-up Dr Appointments depends on having the reports from these tests available. The whole thing falls apart if only one of two or more orders is completed. And I can forgive mistakes: we all make them. But this has happened twice, and customer service has not been sufficiently eager to appear as though the issue requires quick corrective action. This isn't fast food, it's healthcare. It has to be done right the first time.

it's a lot of old people here they don't eat for hours, and workers they don't care they are…read moreworking so slowly. they are only talking inside and don't call the patients. I think is no fears we have to wait for hours for a simple blood test is my first and last time here . Every body is upset oh my lord

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Excellent facility where patients are treated with the utmost care and professionalism. However,…read morepatients must have someone with them to drive them home and the driver waits in a reception are for approximately two hours with the most offensive, LOUD and unacceptable music being blasted in the room. This must be addressed as it is just not right for a medical facility where patients arrive early in the morning and their companions are tortured by this loud music.

I work here as a Pre-Op colonoscopy endoscopy RN and the Doctors are amazing! They really take the…read moretime to know their patients and all have an excellent bedside manner. They treat their staff well too! If someone is looking for a Gastroenterologist, they should come to us. It's a beautiful outpatient surgery center!