The staff is wonderful. The place is clean. Very professional and great at setting you at easeread more

Super nice and attentive staff, made me feel comfortable & didn't hurt at all! I'll be coming here…read morefor all of my blood work from now on

I had to get bloodwork (specifically with Labcorp) done last minute and was in the area so I did a…read morewalk-in. The place was easy to find (look for the "Eight" on the building) and there's plenty of free parking out front. I arrived around 1:55pm on a weekday (closes at 2:30pm though which I thought was very early) and there was only one person in front of me. Check in was quick and easy on their self service tablets (2 up front) or I think you can maybe check in with the person at the counter (there wasn't anyone there when I was doing my self check in though until later). You just need to have your drivers license and health insurance ID card(s) on hand because the self service machine will scan them for the information. I didn't wait more than 5-10 minutes before being called (since there was only one person in front of me) and the phlebotomist that drew my blood was very nice and quick. Granted I am an easy stick haha. The lab was very clean and I had a great experience here: the entire process from check in, payment, and blood draw itself was quick and easy! No complaints and would return if I needed any sort of bloodwork done in the future. Just be aware of their closing times.

This place is poorly run. Not enough help. People are waiting for an hour and a half for their…read moreappointments. One person gets called in every 20+ minutes. They need to hire more people.

Terrible experience at Quest Diagnostics. My dad had a morning appointment for lab work and…read morefollowed instructions to fast overnight--no food or drink. When he arrived, they asked for a urine sample, but he couldn't provide one right then. They told him he could come back later to drop it off, but only with another appointment. He didn't book one and returned as a walk-in. Waited over an hour just to be called, then all he did was hand over the sample and place it on a cart inside the office. That was it--no further assistance, nothing. Total waste of time. It feels like they're forcing appointments just to look busy and pad wait times.

I had a disappointing experience at Quest Diagnostics today with a phlebotomist named Carla. I had…read morescheduled an appointment online for my glucose test, which was the priority, but I also had a requisition for two additional non-fasting lab tests. Unfortunately, the online system wouldn't allow me to add the other labs without canceling the glucose appointment, so I chose to proceed with the glucose test and planned to hand in the additional requisition upon arrival. I didn't think this would be an issue, especially since Quest accepts walk-in patients and I was going to be there for two hours. It seemed reasonable that the extra labs could be drawn during the same visit--specifically, one hour after drinking the glucose solution and again at the two-hour mark, for a total of three needle sticks. I didn't see the need to schedule another appointment just to return for a fourth draw when I was already there for an extended period. When I explained this to Carla and gave her the additional requisition, she looked me in the eye and told me I'd need to make another appointment and come back for those tests. I calmly explained what had happened with the online system and said I was unable to return, and that it made sense to draw everything while I was already there. She reluctantly added the tests and told me, "Next time you'll have to make an appointment," followed by, "I'm not trying to give you a hard time." When I tried to show her on my phone what happens when you attempt to add multiple tests online, she refused to look and said, "I don't need to see that." Then, while I was seated quietly waiting for the draw, she noticed my water bottle and asked if I had been drinking from it. I told her yes, and that my midwife said I could and had written it on the instructions. Again, she responded with, "I'm not trying to give you a hard time." By this point, I felt extremely uncomfortable with how I was being treated. I told her that I've worked in healthcare for over 20 years and have never been treated this way by a medical professional. I said her overall attitude from the moment I walked in had been off-putting and unsettling, and that I preferred not to continue speaking. She then said another tech would complete the timed draws at 7:50 and 8:50. It was upsetting to be treated this way when I was simply trying to be practical and efficient during an important prenatal test. The reaction I received felt unnecessarily rigid and dismissive, especially considering I was already going to be there for hours.

I rarely write negative reviews, but my experience trying to get a simple question answered was…read moreextremely frustrating. I needed to find out which Sunrise Medical Laboratories location performs a specialized laboratory test. This is not something listed clearly online, and I wanted to avoid driving from one walk-in location to another. There appears to be no effective customer service. Every phone number I found, including those listed for customer service, routed me to the billing department. The billing representatives were polite and genuinely tried to help, but they could only provide the phone numbers for individual facilities. Unfortunately, no one answered at the facilities I called. I wasn't asking for medical advice or test results, just a simple yes-or-no question: "Does your location perform this test?" Patients should not have to spend hours calling unanswered numbers or driving from place to place just to find where a test is available. The billing staff deserves credit for trying to assist. My disappointment is with the lack of accessible customer service and the inability to reach the individual laboratory locations. I hope Sunrise Medical Laboratories improves communication so patients can obtain basic information without unnecessary frustration. Your review focuses on your firsthand experience and avoids speculation, making it stronger and more credible. It also acknowledges that the billing staff was helpful while explaining the broader customer service problem.

I have been using this location for bloodwork for years and never had a problem. The staff is…read morealways pleasant, the phlebotomist has always been gentle and caring.

Hassle-free, took my insurance, I sat down for less than a minute, did an X-ray and away I wentread more

From the owner: Zwanger-Pesiri provides patient-centered radiology and imaging services in East Setauket…read more 3T Wide-bore MRI 1.5T Wide-bore MRI CT Ultrasound Breast Ultrasound X-Ray Nuclear Medicine

Making an appointment was easy peasey. Wait time was minimal when arriving at the office…read more I saw Dr. D Franko, out of the Medford office. It is a convenient location right off the LIE. The office was clean and staff extremely kind and helpful with any questions I had. Dr. Franko was swift and pleasant. I feel confident with continuing my care with him and the efficient staff at this location.

This office has zero respect for their patient's time. Over an hour wait time After Time. They…read moreconsistently cancel and reschedule appointments. Send you to take test after test after test. Rude staff when questioned about the completely unacceptable wait times.

This Labcorp location closed at 3:00. I arrived at 2:45... sent straight from Stony Brook Hospital…read more The lights were all shut off and one of the doors was already locked. I almost walked away thinking they closed early! I find A second door, go in... And find the surly staff very unwelcoming. Beyond not smiling, or even greeting me in any way at all, it was definitely clear that they were unhappy I arrived at all. I would not go back again

I was not acknowledged when I checked in so I had no idea if I would have been seen. There is no…read morevisible queue. The kiosk said my wait was 30-60 minutes but still was not called after 1:20 hours. If you don't have an appointment they can keep pushing you back behind those that have appointments. I left because they said I had 2 waitlisted people in front of me but that wasn't truthful because all the people who checked in before me had left the building. I personally think they are slow. I went to Sunrise first thing the next morning and was in and out.

Terrible. I was just refused my appointment for a Covid PCR and Flu test because they said they…read moreonly swab patients that are asymptomatic.....why would you need a Covid or Flu swab if you were asymptomatic? They stated that this is their policy and is stated online when making your appointment because there are "immune compromised patients you're exposing".....which is untrue. Online and in my confirmation it only states to wear a mask if you're experiencing symptoms. Listen to the reviews.

My daughter fell and injured her ankle. We were brought in right away and x-rayed. She did indeed…read morebreak her ankle. We were splinted and home in 30 min. Told them where we were heading the next day. The orthopedic received the images and report that same evening, so when we walked into the orthopedics office the next morning everything was there and the appointment went smoothly.

The workers are the worst and have no experience on how to deal with a patient in distress. I have…read moresevere anxiety and they are the rudest staff they tell you they're gonna call you back they don't they give you their personal phone number and it's a bogus number and the person that answers the number they gave you said they never heard of that person. One of the workers name was Chris. He was the worst he . DI'd not get the job done and leave you hanging the office workers need to be trained.

Excellent facility where patients are treated with the utmost care and professionalism. However,…read morepatients must have someone with them to drive them home and the driver waits in a reception are for approximately two hours with the most offensive, LOUD and unacceptable music being blasted in the room. This must be addressed as it is just not right for a medical facility where patients arrive early in the morning and their companions are tortured by this loud music.

I work here as a Pre-Op colonoscopy endoscopy RN and the Doctors are amazing! They really take the…read moretime to know their patients and all have an excellent bedside manner. They treat their staff well too! If someone is looking for a Gastroenterologist, they should come to us. It's a beautiful outpatient surgery center!