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Quest Diagnostics

3.2 (42 reviews)
Open 8:00 am - 12:00 pm, 1:00 PM - 4:00 PM

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Lesie H.

Need to do some blood work? Welcome to Quest Diagnostics, where we'll stab you with needles, suck out all your blood and have you off to where you need to be in just a matter of minutes! I don't know why, but I always find Quest Diagnostics very efficient. The employees here seems a little irritated, however, so my favorite Quest Diagnostics is still the one in Flushing. This place isn't bad either, and everything they have is still sterile and tidy.

7th floor

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10 years ago

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8 years ago

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Review Highlights - Quest Diagnostics

The receptionist, William, was extremely nice and respectful.

Mentioned in 3 reviews

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Quest Diagnostics

Quest Diagnostics

3.3(16 reviews)
2.9 miMidtown West

If you need to get blood drawn, you must come to this location!! I was in and out in literally 20…read moreminutes and the staff couldn't have been better! My phlebotomist Mike was so great and professional! I have really bad veins and he was able to draw my blood in one shot! He was super nice and friendly!

Came in 30 mins ago as a walk-in. Before we could speak up,…read moreone of the phlebotomists said to my husband that he would likely be waiting for about 2 hours because he didn't have an appointment - meanwhile we walked here from the Dr office to get it done during an off-peak time. The waiting room had one person waiting who also ended up being a walk-in and was taken care of when we got in. Since then we have watched appointment holders come in and out and the phlebotomists are hanging out in their rooms on the phone instead of attending to my husband. Meanwhile there was. 10-15min gap of no one in the office but me and my husband. One of the other phlebotomists just saw me Standing in an open area between the two rooms as they were hanging out on their phone. As they saw this they closed the door. What kind of service is this??? And why did this phlebotomist automatically tell us there was a 2 hour wait... meanwhile he's on his phone in the room instead of attending to my partner. It's now been 45mins and we are the only people in the waiting room. There has been 1 person for an appointment in the last 20mins and no one else here. Meanwhile they close for their lunch from 12-1230 (an assigned break, according to their website) I don't want to make assumptions but this seems negligent. This is midtown manhattan - we are all working in this environment and imagine this location would be busy for a lot of business people - so if you can't hang with high turnover and be of service for a high client location then quest should hire those who can. ----- update. I had to ask the female staff member how long it would be as an appointment holder came in. She said she'd take us after the appointment - super grateful but why did we have to call to her attention that we'd had jobs to get to and we had been waiting with few other appointments showing As we entered her room, we noticed her phone in the front of the monitor playing a show of some sort (appears to be "the bear")... What kind of professionalism is this?

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Quest Diagnostics
Quest Diagnostics
Quest Diagnostics

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LabQ Diagnostics - Results in up to 48 hours promised.  Actual turnaround time was 5 days.

LabQ Diagnostics

1.9(22 reviews)
2.1 miWilliamsburg - North Side

Review for Mobile Truck at Lexington / 60th: The turnaround time of "up to 48 hours" was not…read morehonored. There was a sign at the location that clearly specified the turnaround time. After the 48 hour period passed, I checked the website frequently and noticed the turnaround time on the website changed from "up to 48 hours" to "72 to 96 hours" and then more recently to "1 - 4 days." The lab didn't even meet the revised turnaround time - it took 5 days for me to receive my result. After 48 hours, I tried to contact the lab using the chat support system to inquire about my results. The wait time to chat with an agent was always "1 minute" even after I waited 15 minutes. Clearly, the chat support was not properly staffed.

No clue on why this location has so many negative reviews. Ive been here a total of two times…read more First time i was seen within twenty minutes. Second time day before Christmas eve i was seen in a matter of 15 minutes. I think it took longer to register than to stand on the line. I got my rapid results instantly and my second results 72 hours after. They did put a sign saying it would take between 48-96 hours to get the result. Update: I showed up three days after Christmas after being exposed to a few family with Covid...it was busy as new year eve was that week. Anywho i think i waited longer because of the time i went. But they placed us on two different lines to get the line moving. After about 40 minutes of waiting, I was tested and 15-20 minutes after I had my rapid results. And two days later I had my PCR result. I honestly am still surprised on the negative reviews.

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LabQ Diagnostics
LabQ Diagnostics

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Quest Diagnostics - laboratorytesting - Updated May 2026

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