Quick and efficient service with no appointment required. The doctor was friendly and attentive…read more However, I would like to mention a few concerns. I visited for a yellow fever vaccine, which involves a subcutaneous injection (administered into the fatty tissue beneath the skin). The injection site seemed a bit unusual (please see the attached picture), and later became inflamed, red, and swollen. I am planning to travel to Africa soon, and the doctor mentioned he would prescribe medication for traveler's diarrhea. However, when I went to the pharmacy, they gave me a prescription for malaria (something we had not discussed) and did not receive the Z-Pak prescription for traveler's diarrhea from the doctor's office. I had to return to the pharmacy the next day since they were closing.

Discrete, compassionate, professional and efficient. Highly ethical by recommending only necessary…read moretests. Fred. S

Needed to get my thumb checked, and did not want to travel an hour to see my PCP, and my PCP would…read morenot be able to do an X-ray in the office or put a cast or splint on my thumb. Made the executive decision to try an urgent care instead of a local emergency room. Emergency room's on a Friday in NYC., can be a gamble. Summit Health and CityMD are now part of VillageMD.  VillageMD provides high quality, accessible healthcare services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional clinic settings, and in patients' homes which is a service I love, reminds me of concierge medicine, and through virtual appointments. You can easily find this location on West 14th street, 2 blocks away from Union Square. Upon arriving you're greeted by a very pleasant receptionist that will ask if you have an appointment or, are a walk in. I was a walk in, therefore I scanned the QR code at check in, which gives you electronic consent forms to fill out. The waiting area is very clean, no crowds, and esthetically pleasing to the eyes. The atmosphere and service gives you a comfortable, and relaxed feeling, especially with the beautiful art. After electronically filling out the forms, I was given an immediate appointment. My wait was barely five minutes. Went to the back, had my vitals taken. Doctor came in, within another 5 minutes. Had the pleasure of seeing Dr. Ira Owen whom was a kind Doctor, with excellent bedside manners. Felt like he was Superman, just needed a cape. After examining my hand, wrist, and elbow, the Doctor felt it was a terrible sprain. My thumb was put in brace, and I was given instructions on how to care for the sprain. My entire visit was probably under 35 minutes. Could not ask for a better medical experience. Definitely recommend City MD West 14th street location. Tip: If you need x-rays, call ahead to confirm which location has the mobile x-ray technician. To ensure you are not left inconvenienced.

do not go here they will turn you away! their payment system was down but the employee blamed it on…read moreme and turned me away from treatment. i have health insurance and fully registered for the appointment but their card readers weren't working and they said i can either pay or they cannot treat me. i understand since the payment methods weren't functioning, however they were treating me as if i didn't have enough money to afford care and were speaking down on me. i am literally a person just trying to take care of my health the least you can do is not treat me like i am broke and don't belong there. never coming back just go to the hospital atleast they will actually take care of you

I made an appointment online and completed all my paperwork in advance. When I arrived, I was…read moreprocessed immediately and was seen on time. I thought the technician was efficient, smart and kind. The doctor was equally good. She listened, ordered key tests, looked me over and gave me solid advice. In particular, she strongly encouraged me to note when my symptoms started and follow up with my personal doctor if they lasted beyond the normal range of a cold/flu. By the time I got home, I had all my reports. My experience exceeded my expectations. I would absolutely go back.

Been here over an hour and a doctor hasn't come to see me. Got a covid/flu test 45 mins ago, was…read moretold it would be 10 mins for a doctor to see me. I went and raised concerns to a nurse outside and was very dismissive. Also I made an appointment online, didn't help. Was still waiting 20 mins to get let in.

This location used to consistently have long lines out the door but since NYCs been majority…read morevaccinated and boosted (go us!), it's become significantly less busy. Just had the most efficient and wonderful experience getting my rapid + PCR here! Granted, they weren't busy at all but the staff was so kind, patient, and fun. Plus they gave my friend and I lollipops. Always a win. Thank you to the staff for all the work you did during the peak of COVID (and now)! P.S. NYC ended the free for all covid tests March 30th but all health insurance including public should cover it!

Wait is to long and no heat in the lobby . I am here for a prepaid employment physical. I can feel…read morethe cold through my shoes so unacceptable every one in jackets

have been coming to CityMD for a long time, and overall my experience has almost always been good…read more Yes, there are sometimes long waits, and occasionally small misunderstandings happen, but nothing critical. In general, the doctors I've seen before were professional, kind, and genuinely tried to help. Unfortunately, my visit on December 14, 2025 was very different. I was seen by a female provider whose name I was unable to get -- the front desk did not provide it, and she did not introduce herself. From the beginning, her attitude felt cold and dismissive. I clearly explained my situation and asked if it would be possible to prescribe medication in a slightly larger quantity, as I come to CityMD regularly and currently do not have insurance. I paid out of pocket for this visit. Instead of calmly explaining medical or policy limitations, the provider responded with visible irritation and a negative attitude, which made an already stressful situation worse. She could see that I was anxious and in a rush, yet the interaction felt unnecessarily tense. At the end of the visit, I was told that two medications would be prescribed. However, when I went to the pharmacy, I received only one tablet of one medication, and the antibiotic that was promised was not prescribed at all. This was extremely frustrating and confusing, especially since the clinic was already closing and I could not clarify the issue the same day. What upset me the most was not even the prescription mistake itself, but the lack of professionalism and empathy. In all my previous visits to CityMD, providers were respectful, patient, and supportive. This experience felt like an exception, and unfortunately a very unpleasant one. I truly hope this feedback is taken seriously, because CityMD has always been a place I trusted -- and I would hate to see that trust affected by interactions like this.

Really great option for urgent care in the city. We were visiting from out of town when my daughter…read morehad a fever. The MD provider was compassionate and competent as was the medical assistant. They did a culture for step, diagnosed my daughter, and sent RX to CVS down the street. Couldn't have asked for a more seamless experience. We were in and out in 20 mins and it was very simple.

I had an unfortunate fall yesterday and injured my elbow and my knees. Luckily I was very well…read moretreated at the City MD on East 86th Street. The check in experience was very simple and able to be done on my phone. I was seen after about 10 minutes which is a very acceptable wait time in an urgent care. The intake professional named David was very thorough in his questioning and put me at ease. The PA named Nisha who treated my wounds was really amazing. She explained everything to me and made sure I was cleaned up well and bandaged comfortably. It is nice to have treatment of this quality close to my home and available on weekend. Thank you again City MD , David and Nisha.

The front office staff are awful. They treat you as if they are doing you a favor by deigning to…read morehelp you. The care is very good, but the PA sent my prescription to the wrong pharmacy, even though I specifically asked twice for it to go to my preferred pharmacy When I asked the front desk to correct it, they could hardly be bothered.

You don't deserve a rating!!! I put a 1 star cause i had no choice otherwise this would not go…read morethrough. Over and over my husband and I keep receiving bills even after the problems were supposedly fixed as per the billing department. Obviously they never were. Called numerous times to Veronica, DeAndre and now Shaniqua. DO NOT GO TO CVS MINUTE CLINIC.. go to CityMD or another Urgent Care. We are city employees with health insurance and paid our copayments and no resolution. Again on the phone for almost 2 hours to only tell me to call my insurance myself. Fucking useless people that work in billing. They don't do their job! Get rid of the ALL!!!

I came to this clinic due to night time sweats/fever/ and chills. I tested negative for all rapid…read moretests and was given "viral" diagnosis. The NP even asked me if I "really felt sick " and questioned if I had allergies. She asked me if my eyes "always looked like that?". Whatever that means. Anyway, I work in health care as a doctor of PT. We do frequent red flag screening. Night time sweats/fever/and chills are red flags. This was disregarded by the NP at this clinic. I was indeed suffering from a life threatening illness that was not thoroughly evaluated. I eventually advocated for myself and requested a chest xray from a different medical provider . I ended up having pneumonia.

Just got stitches for the first time and Dr Martina Edmonds was really amazing throughout the whole…read moreprocess. I couldn't be happier with the result

Stay away from here. I came in with complaints of my wrist hurting after a fall. They did an X-ray…read moreand told me I was fine. I left and got an X-ray from another doctor at a different clinic. Turns out my wrist was fractured and required a screw to be placed with surgery. The doctors are quite incompetent there and have no clue what they are doing... Go anywhere else!!

I wanted to give a big shoutout to this CityMD! Honestly, if my PCP hadn't been available, I…read morewouldn't have known what to do I probably would've called Teladoc. He's usually open every day until around 7, but due to one of the Jewish holidays, he was closed. I say all this because I've had bad experiences at other urgent cares before. They'd tell me to grab something over the counter or "follow up with your PCP," and I'd end up wasting a $30-$40 copay for advice I'd already tried. This visit was completely different. The check-in process was quick, the wait time was reasonable, and the front desk staff was genuinely kind and attentive. NP Tammy was incredible she made me feel seen, heard, and cared for. Her bedside manner was so comforting, and the level of care felt just like seeing my regular PCP. If you're looking for an urgent care that actually listens, provides real treatment, and won't make you feel rushed, I highly recommend this location!

More Like CityPA: Disappointing, Incomplete, and a Waste of Time…read more I went to CityMD Park Slope and checked in using the QR code. That part was smooth and efficient. Unfortunately, everything after that fell short. The Medical Assistant who brought me in barely engaged with me--no warmth, no empathy, and just completely dead in tone and demeanor. She said, "The doctor will be right in," but instead a Physician Assistant came in, with no explanation or clarification. That was misleading. The PA, a male provider, was courteous but not thorough. He quickly flashed a light in my mouth, didn't use a tongue depressor, and didn't perform a proper examination. He didn't check my ears, eyes, or mouth properly. Despite that, he prescribed antibiotics without verifying whether my illness was bacterial. They swabbed me for strep which was negative and sent out a throat culture. What would have also been helpful is to rule out a viral infection, so a respiratory PCR panel should have also been ordered. That way if it came back positive, I would not needlessly start antibiotics that would not work. My illness turned out to be viral, so the antibiotics were not only unnecessary but also completely ineffective. That decision showed a lack of clinical diligence and wasted valuable time. I ended up following up with my primary care physician today who took the time to do a full evaluation and immediately noticed an issue in my throat that the PA had missed. My PCP was able to give me a proper diagnosis and appropriate care--something that should have happened at CityMD. It's incredibly frustrating to go to a facility expecting medical expertise and leave with poor care and more questions than answers. If there are no MDs available to review or confirm treatment decisions, then calling it CityMD is misleading. Be transparent and call it CityPA if that's who patients are going to see. Just a reminder to folks, your insurance likely pays for you to be seen by the MD so insist on it. In my experience, PA's are valuable team members for patient care but they often miss the mark when they assess you alone so you're better off seeing the MD to follow up after them. I won't be returning. Next time, I'll go straight to my own doctor from the start and I suggest everyone try to do the same.

MedRite Urgent Care in Tribeca continues to impress. My sister and I went in today for…read morebloodwork--I've been here before, but it was her first time--and the experience was just as excellent as I've come to expect. The clinic is spotless and comfortable, which immediately puts you at ease. But what truly sets MedRite apart is the staff's empathy and professionalism. Every time I've come in, especially when I've felt my worst, I've been met with genuine care. Samantha is an absolute standout. Her bedside manner is flawless--she's kind, knowledgeable, thoughtful, and incredibly compassionate. In a field as demanding as healthcare, having someone like her makes all the difference. I hope her journey continues to be fulfilling, because patients deserve to experience the kind of care she provides. My sister had a similarly wonderful experience with Alicia, who was just as attentive and kind. It's clear that both of them are in this profession for the right reasons--putting patients first. And although we didn't catch the receptionist's name, she was phenomenal. I had a lot of questions, and her patience and helpfulness were truly next-level. MedRite is a place where you feel seen, heard, and cared for. Huge kudos to the entire team for making healthcare feel human again.

Don't waste your time or money going here. The manger is extremely unprofessional and the doctor…read morewill look at you for 5 seconds and say the same thing as google. When i tried to talk to the manager after my 5 second appointment i could not believe how condescending and unprofessional he was. I said i was in pain and didn't think i was given the proper care. To my disbelief, the only response he could give me is "that is just how healthcare care is." Still in shock as i have never been spoken to in this manner by a medical professional like this in my whole life, genuinely cannot express how poor of an experience it was. I will say the other girl at the front desk was so nice and kind, the only positive interaction i had there. i feel sorry she has to work with that misogynistic asshole.