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New York, NY

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Quest Diagnostics

3.0 (55 reviews)
Open • 8:00 am - 6:30 pm

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Scarring and swelling from where she drew the blood.

I had a technician Pauline Yang who was extremely unprofessional. She was being very rude and handled me roughly as a result you can see below what happened to my arm. Even though wait times are great there if steer clear of this Quest!

6 tubes of blood?! Get out. Ran back to my doc who would draw 2 tubes and call it a day. Ridiculous.

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8 years ago

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6 years ago

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9 years ago

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10 years ago

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11 years ago

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9 years ago

Impossible to get anyone to answer the phone and more so to have your blood results sent to the primary doctor which requested the tests.

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9 years ago

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10 years ago

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8 years ago

Worst experience ever. People came in after me got taken care of first. I shall pick another lab test Center before choosing this one.

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8 years ago

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11 years ago

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8 years ago

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9 years ago

Late PM weekday - walked in with no wait. Professional and fast.

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10 years ago

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Review Highlights - Quest Diagnostics

“Pauline, who has been mentioned by other reviewers, took over and got blood out of me on the first prick.”

Mentioned in 4 reviews

Read more highlights

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Labcorp - My hand after blood test

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4.4(10 reviews)
7.2 mi•Elmhurst

Being in constant pursuit, tune and alignment with health as I'm getting old…read more(::sad-but-grateful-face::), I made the appointment for a routine bloodwork online. The appointment was at 8:15am on a Saturday and I didn't know what to expect (because I had been to other labs where the weekends are just jam packed). The lab was easy enough to find and the waiting room was somewhat on the smaller side and it was full of people. Once one walks in, check-in is available via a kiosk or there's the option to do it from your phone. I opted for the latter and took a seat. I then was called to bring in my paperwork upfront and after less than 5 minutes, I was called in and greeted by a sweet lab tech. The whole thing took overall less than 10 minutes so I was happy to be in and out! Efficient and zero time wasted. I also got my results within 2 days! Super fast. This will be my future lab for all testing needs for sure! Very happy.

Ever since this location changed a little over a year ago, every experience has been terrible. The…read morefront desk staff create a very hectic and stressful environment and don't provide answers. This behavior is clearly set by management / supervisors, I cannot imagine a good manager/supervisor would allow this type of behavior unless they themselves are setting the very-very-low standards. Never returning to this location. I am taking the rest of my family to Quest Diagnostic a couple of blocks away from now on. Definitely DO NOT recommend this location.

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3.1(15 reviews)
1.3 mi•East Village

This testing facility is chaotic and disorganized. There were only two people working here, and one…read moreof them showed up late. The employees worked both the front desk and performed the lab work so it was very inefficient. When you arrive, you check in at one of the kiosks by the door. Later on, they call you to the front desk to either provide your paperwork or pull it up in their records. I had to have blood drawn several times in one visit. At my doctor's office, they never have an issue, but here, they had to try multiple times to find a vein, sticking me repeatedly. They ended up drawing from my hand, rather than my arm, which I've never experienced before. I had to have the blood drawn at regular hour long intervals. They did not keep track of the time, and I had to set my own timer and inform them when I was due for another draw. Even then, I had to wait several minutes until they were able to call me in again, so there was no precision. The employees were friendly and doing their best, but more staff are definitely needed here. They technically take walk-ins, but you will surely have a long wait. Even those with appointments were often not seen on time. The waiting area did not have enough seats for everyone, so some folks had to stand as it got crowded. The logistics here are just not reassuring for something as serious as medical testing.

Ok Labcorps always get bad reviews I feel like, it's just the nature of that type of business…read more Yeah, you'll probably have to wait a little and yeah, getting blood drawn isn't really a "fun" experience. And no one likes dealing with insurance and paperwork and stuff like that... But come on, they're honestly always so nice, at all locations, in my experience. I went to this location today and it was super efficient even though I was a walk in. Brianna drew my blood and she was so sweet and easy to talk to. I was seriously in and out and totally too distracted to even realize it was over. Everyone there was super nice, especially Brianna :D

LabQ Diagnostics - Results in up to 48 hours promised.  Actual turnaround time was 5 days.

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1.9(22 reviews)
2.3 mi•Williamsburg - North Side

Review for Mobile Truck at Lexington / 60th: The turnaround time of "up to 48 hours" was not…read morehonored. There was a sign at the location that clearly specified the turnaround time. After the 48 hour period passed, I checked the website frequently and noticed the turnaround time on the website changed from "up to 48 hours" to "72 to 96 hours" and then more recently to "1 - 4 days." The lab didn't even meet the revised turnaround time - it took 5 days for me to receive my result. After 48 hours, I tried to contact the lab using the chat support system to inquire about my results. The wait time to chat with an agent was always "1 minute" even after I waited 15 minutes. Clearly, the chat support was not properly staffed.

No clue on why this location has so many negative reviews. Ive been here a total of two times…read more First time i was seen within twenty minutes. Second time day before Christmas eve i was seen in a matter of 15 minutes. I think it took longer to register than to stand on the line. I got my rapid results instantly and my second results 72 hours after. They did put a sign saying it would take between 48-96 hours to get the result. Update: I showed up three days after Christmas after being exposed to a few family with Covid...it was busy as new year eve was that week. Anywho i think i waited longer because of the time i went. But they placed us on two different lines to get the line moving. After about 40 minutes of waiting, I was tested and 15-20 minutes after I had my rapid results. And two days later I had my PCR result. I honestly am still surprised on the negative reviews.

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Quest Diagnostics - laboratorytesting - Updated October 2026

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